Easy to use and connect to Quickbooks online. Review collected by and hosted on G2.com.

We had several invoices fraudulently created over several weeks totally tens of thousands of dollars. We pointed these out several times to Melio requesting that they look into how these invoices were created. Perhaps one of our users was hacked. One would think that a company like Melio that deals with users bank accounts and credit cards would show some interest if a customer claims they were hacked - but we received zero interest from Melio in providing any customer support on this issue whatsoever. So we deleted all our accounts and moved elsewhere. Review collected by and hosted on G2.com.

Melio is the very simple to use payment transfer app. Specially for small businesses to make payment to vendors, suppliers and contractors etc. Review collected by and hosted on G2.com.

There is nothing to dislike about Melio. Review collected by and hosted on G2.com.

Melio has been a go-to resource for credit card, travel and expense management support. The comprehensive solution has helped track job expenses, manage individual travel expenses, and improve our company financial record keeping for job related travel. We found that the melio dashboard was integratable with our accounting software. We also found that there was a information share capability that allowed us to import our expense data from our accounting into melio. Since we adopted melio we have been able to keep track of travel and job expenses without paying more for accounting services. Review collected by and hosted on G2.com.

I didn't like that we needed two dashboards to manage our accounting. Review collected by and hosted on G2.com.

Melio is very easy to set up, integrate, and use. It offers great features and saves time. Customer support is always there and ready to answer questions and help in any way they can. I use it every day and recommend it to anyone looking for an A/P & A/R Solution. My preferred method for bill payments. Review collected by and hosted on G2.com.

There is no such thing at the moment. Probably, the slightly slower ACH. Review collected by and hosted on G2.com.

It has the potential of truly democratising business payments. My clients were happier than before because I had more choices of paying them. Review collected by and hosted on G2.com.

A digital B2B payment platform can sometimes be a tricky process for starters who like conventional payment methods. Review collected by and hosted on G2.com.

As a small business, finding a B2B payment solution that doesn't charge fees has been great. What we invoice is what we receive. We use Melio mostly to receive payments, but do use it to make payments when we work with someone who only accepts checks.

The interface is easy to use and the process is pretty straight forward. Review collected by and hosted on G2.com.

I wish Melio accepted payments from personal accounts instead of businesses only because we tend to work with businesses and people who might not have a business account.

The other minor annoyance is that Melio only syncs with Quickbooks. It doesn't have integrations with other common accounting software. It's easy enough to upload an invoice, but it would be nice to skip that step. Review collected by and hosted on G2.com.

The best thing about Melio is its simplicity and ease of use. The platform makes managing payments incredibly straightforward, even for those who aren’t financial experts. Additionally, having a dedicated account representative adds a personal touch that makes a big difference. Whenever I have a question or need assistance, my rep is always there to help, providing quick and reliable support. Review collected by and hosted on G2.com.

One aspect I find challenging with Melio is the occasional delay in processing certain payments, especially when dealing with larger amounts. While this isn’t a frequent issue, it can be inconvenient when trying to manage cash flow efficiently. It would be great if these delays were minimized to ensure smoother transactions. Review collected by and hosted on G2.com.

Quick usually but could be quicker (takes 5 days) Review collected by and hosted on G2.com.

Fellow physician tried to pay me and Melio gave the run around looking for EIN and all this business information. She would not use my referral link and it gave me a sour taste in my mouth for the company. Review collected by and hosted on G2.com.

When I first started using Melio, the customer service was outstanding. A friendly account executive took the time to meet with me virtually and discuss my needs and demonstrate the service. The interface is simple and intuitive. I even recommended it to my own clients. Not anymore. Review collected by and hosted on G2.com.

Most of my customers are too uncomfortable to use it. They don't like the idea of providing their bank information on a website.

I have a small law practice and sent a customer an invoice to pay me a retainer. I finally convinced this customer to use Melio because the payment was for an urgent matter they wanted me to being right away, and I told them this would be faster. They sent the payment via Melio.

I received a cryptic email from "compliance" telling me my account is disabled and that the payment failed. Concerned, I called my account executive. She picked up the phone, only to tell me she no longer works for Melio. Melio never told me.

Unable to find another telephone number, I started a help chat, in which I was told that I had to email "compliance." Compliance emailed me back at 3AM. They needed my NAICS code and a W-9. Whose W-9, mine or my customer's, I emailed to ask? Compliance emailed me back the next day at 2AM: my customer's.

My client is now really annoyed. Their payment failed. It's been two days without answers. Why should they send me a W-9 when they're paying me, not the other way around? Forget Melio, the're just going to mail me a check.

Nope. Melio says that my account will remain locked until my customer sends me a W-9 to send to them. Now I am begging my client to send me a W-9 with their EIN on it so I can restore my access to Melio, which my client doesn't even want to use anymore. Can I talk to someone on the phone? No. Can "compliance" respond to my emails faster than a day later? No.

That friendly account executive? I asked. They no longer offer that service.

Moving on. Review collected by and hosted on G2.com.

User-Friendly Interface: Right off the bat, Melio impresses with its intuitive and sleek interface. Navigating through the platform feels like a breeze, making the management of payables and receivables less of a chore and more of an enjoyable task.

Flexibility in Payments: The flexibility Melio offers is a game-changer. Whether it's paying via bank transfer, credit card, or even opting for a check payment, Melio caters to a variety of preferences, ensuring businesses can manage their cash flow effectively.

Cost-Effectiveness: With no subscription fee and a model that allows free bank transfers, Melio is a boon for businesses keeping a tight leash on their operational costs. This approach democratizes access to premium financial management tools, which I find incredibly admirable.

Enhanced Cash Flow Management: Melio's ability to schedule payments and offer credit card payments even to vendors that don't accept them directly is a standout feature. This not only aids in better cash flow management but also offers the opportunity to earn credit card rewards. Review collected by and hosted on G2.com.

Limited International Payments: Currently, Melio's services are primarily focused on domestic transactions within the United States. For businesses like mine that have a global footprint, the inability to execute international payments is a notable limitation.

Integration Capabilities: While Melio integrates with some accounting software, its ecosystem can feel a bit isolated. Expanding its integration capabilities with more platforms would significantly enhance its utility, making it a more versatile tool for businesses that rely on a suite of applications to manage their operations.

Customer Support: Although the platform is relatively straightforward to use, navigating customer support can sometimes feel like a maze. Enhancing the accessibility and responsiveness of support would go a long way in elevating the user experience. Review collected by and hosted on G2.com.