
What I like most about Melbicom is the combination of fast VPS deployment, good infrastructure and very responsive technical support. We use their VPS infrastructure for production network services, so network quality and the ability to get technical assistance quickly are particularly important to us.
The server was provisioned quickly and the control panel is straightforward to use. What impressed me most, however, was the support. When we recently reported a network connectivity issue affecting traffic from a specific ISP, the support team responded within minutes and immediately started asking for the relevant technical details, including affected IP addresses, traceroute and MTR results. The communication has been fast, professional and technically focused rather than relying on generic responses.
For infrastructure where networking matters, having support that actually engages with diagnostic data is a significant advantage. The pricing is competitive for the infrastructure and geographic coverage provided. For us, the value comes not only from the VPS resources themselves, but also from the range of available locations, fast deployment and responsive technical support. Overall, I consider the price-to-value ratio very good, especially when building distributed infrastructure across multiple regions. Review collected by and hosted on G2.com.
The main downside I have encountered is that network quality can vary depending on the location and routing. On one of our recently deployed VPS instances, we experienced a connectivity issue affecting traffic from a specific mobile network, while comparable servers in other locations worked normally.
The issue is currently being investigated with Melbicom support, so I cannot yet say where the root cause lies. I would therefore like to see more consistent routing and network performance across locations, as well as better visibility into network paths and upstream connectivity from the customer portal.
That said, the support team's response to the issue has been very fast and professional. Review collected by and hosted on G2.com.