MatrixCare Home Health and Hospice Reviews & Product Details

MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry.

Seller

MatrixCare

Discussions

MatrixCare Home Health and Hospice Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katrina Arey

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 53 real user reviews.

Perceived Cost

$$$$$

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MatrixCare Home Health and Hospice Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is MatrixCare Home Health and Hospice, and what problem is it built to solve?

MatrixCare Home Health and Hospice is part of MatrixCare’s software suite for long-term post-acute care organizations. The suite addresses operational and care-management needs across areas such as clinical care, revenue cycle management, marketing, and business intelligence.

What languages does MatrixCare Home Health and Hospice support?

MatrixCare Home Health and Hospice supports 1 language: English.

What company sizes and industries is MatrixCare Home Health and Hospice the best fit for?

The reviewer-reported fit is concentrated in mid-market healthcare organizations, with enterprise teams also represented. The strongest segments include:

Company size: Mid-market organizations with 51–1,000 employees.
Company size: Enterprise organizations with more than 1,000 employees.
Industry: Hospital and health care.

What customer support options does MatrixCare Home Health and Hospice provide, and how do users find the overall support experience?

Support includes 24/7 live-representative assistance, with options such as phone and chat, as well as self-service resources like a knowledge base. The support experience is mixed but often described as helpful and responsive, including follow-up when an answer is not immediately available; chat availability and the organization of some support interactions can be frustrating.

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UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/8/2016

"Work Program"

2.5/5

What do you like best about MatrixCare Home Health and Hospice?

Easy to schedule, easy to learn, easy to use Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Home Health and Hospice?

Slow at times, however great product, no complaints Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

JT

Jonathan T.

Client Services Manager

Hospital & Health Care

Enterprise (> 1000 emp.)

6/2/2016

"Useful software"

4/5

What do you like best about MatrixCare Home Health and Hospice?

Its easy to use and learn. It has features that make my job easier. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Home Health and Hospice?

It has a dull look to it, but looks don't matter as long as it works. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

DC

Denise C.

Director of Rehab/Physical Therapist Assistant

Enterprise (> 1000 emp.)

1/13/2016

"Versatile Medical Record Software"

3/5

What do you like best about MatrixCare Home Health and Hospice?

I like the ability to track meds, progress, billing and orders in one place for all disciplines. The ability to run reports and track items is great. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Home Health and Hospice?

I have no complaints about this program or what it offers! Review collected by and hosted on G2.com.

Recommendations to others considering MatrixCare Home Health and Hospice:

Take the time to learn all the features. Review collected by and hosted on G2.com.

What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you?

Electronic medical records for skilled nursing. The benefits include use from several work stations, a variety of options for users. Review collected by and hosted on G2.com.