MatrixCare Home Health and Hospice Reviews & Product Details

USER FRIENDLY AND ABLE TO NAVIGATE THROUGH AREAS WITH EASE Review collected by and hosted on G2.com.

WOULD HAVE LIKED TO UTILIZE DOCUMENTATION COMPONENT MORE, BUT FACILITY HAD NOT LOADED THAT CAPABILITY YET. Review collected by and hosted on G2.com.

The format in which orders are displayed once received is good and easy to follow and contains the right amount of information without overloading with detail Review collected by and hosted on G2.com.

When sending orders via efax they have the same formatting whether they are discontinue or new order sheets. This obviously isn’t a huge problem or anything because you can easily read and see which is which, but when sorting through a ton of med orders in a hurry it’s hard because there isn’t a super obvious difference between dc and new order sheets. Review collected by and hosted on G2.com.

I have difficulty stating what I like about the system because there are so many problems. Review collected by and hosted on G2.com.

G-codes have to be entered 3x upon evaluation for each Med B patient. As documentation is being entered it is deleted when attempting to save multiple times per day. There are multiple ways to get to each screen. Our billing is done through a separate computer program for therapy and Ascention will not allow the two programs to communicate, so we have to enter all billing information and G codes in both systems. The alerts for documentation due will be present, then when it is assigned to a different employee the alert will disappear. Also there is no automatic reminder for when a recertification is due. Review collected by and hosted on G2.com.

Ability to view and review resident information from anywhere Review collected by and hosted on G2.com.

Too many steps to go through to get to reports Review collected by and hosted on G2.com.

MatrixCare makes charting for our users extremely easy. Document management and storage capabilities have given us more flexibility with patient and resident data. Point of Care tools work well on touch-screen terminals. Review collected by and hosted on G2.com.

Since MatrixCare is in the cloud, there isn't a lot of control we have over it. Then again this is also a good thing. It tends to go down often. Review collected by and hosted on G2.com.

Ease of use. Visually pleasing to the eye. Can see all professions notes and orders for therapy. Can see patient information even if they are not in facility any more. Can write notes at home, don't have to be in facility. Review collected by and hosted on G2.com.

I cannot find the list of speech therapy current patients. I wish I could print my daily schedule on it. Review collected by and hosted on G2.com.

Easy to use. Lots of information accessible. Review collected by and hosted on G2.com.

Difficult finding things sometimes. If you don't know where to look, can often be difficult to find certain things. Review collected by and hosted on G2.com.

Have only heard good things from family that has used this service. Provide great customer support. Review collected by and hosted on G2.com.

Have not heard anything negative about Matrizcare Review collected by and hosted on G2.com.

Ease of use. Support is great

Reports are great Review collected by and hosted on G2.com.

Sometimes connectivity is slow. Too many users slow it down Review collected by and hosted on G2.com.

Very easy to navigate around the site, nice setup. Review collected by and hosted on G2.com.

I really do like this product, the need to continuously update my password is a little frustrating but understandable. Review collected by and hosted on G2.com.