You don’t have to be a software engineer to use the system or customize the workflows. The AQEM module has a simple and customizable system with plenty of helpful features that enhance usability for end users. Review collected by and hosted on G2.com.

While the overall system meets our needs, there are a few minor frustrations that impact efficiency. Features like interconnectivity between modules and a few extra navigation steps make the documents side a bit of a learning curve. Review collected by and hosted on G2.com.

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What I like best about MasterControl Quality Management System:

MasterControl provides excellent tools for document digitalization, training management, and change control. The platform makes it easy to manage and track documents electronically, ensuring version control and compliance. The training module is intuitive and helps ensure that all employees stay current with their required training. Additionally, the management of change feature streamlines process updates and approvals, improving overall efficiency and traceability. Review collected by and hosted on G2.com.

The reports that are long to load and that are in csv Review collected by and hosted on G2.com.

It helps us manage documents in a controlled environment and allows us to distribute training efficiently. Review collected by and hosted on G2.com.

I don't like having to manage two separate task lists—one for advanced QEM and another for my MasterControl tasks. Review collected by and hosted on G2.com.

AQEM lets you build custom quality event workflows tailored to the needs of different business units within our organization, streamlining processes and making them easier to manage Review collected by and hosted on G2.com.

Creating reports in JReports can be quite challenging. Additionally, it is not possible to combine multiple reports, and loading times are often lengthy. Review collected by and hosted on G2.com.

I like that it is rather user friendly and there are a lot of integration options. They also frequently respond to customer requests for new features. Review collected by and hosted on G2.com.

It can be hard to teach employees how to use if they are not familiar with the system. Review collected by and hosted on G2.com.

The advantages of MasterControls QMS have been impressive for us. Our company is gradually transitioning from a paper-based system to a digital one, and we began this journey with QMS. One of the most significant benefits has been the ability to access all our document vaults easily. Review collected by and hosted on G2.com.

The process of setting up job codes and roles has been challenging. However, I think this difficulty is largely our own doing, as we probably did not configure them in the best way from the start. Review collected by and hosted on G2.com.

MasterControl is easy and a good customizable EDMS system. It it very easy to navigate to. The learning center is well organized and effective for self-paced tutorials. Support is also very good. Review collected by and hosted on G2.com.

There are some areas that are not easily intuitive. For example, finding the history of the transaction of the infocard takes awhile. Review collected by and hosted on G2.com.

Very user friendly, strong support team, frequent upgrade for improvements Review collected by and hosted on G2.com.

Some modules are not the focus of improvements Review collected by and hosted on G2.com.

I enjoy the user interface and the ability to search inside a module. The links work most of the time and flow is smooth for navigation. Review collected by and hosted on G2.com.

The search feature is not easy enough to browse through absolutely everything. An AI autofill feature would help a lot Review collected by and hosted on G2.com.

The integration with training and optimization. Exam Generator has been a great new feature. Review collected by and hosted on G2.com.

Not easily ability to change training completion dates. Review collected by and hosted on G2.com.