Documet Control, change control, and review workfloss are among the biggest challenges facing our organization. MasterControl provides the means to ap

I like that we can use one system for all investigations, documents, training etc. I like the dash board and it is a very user friendly system. I like

MasterControl facilitates a centralized location for documents, training, quality event management that allows these functions to link to each other a

I like that we can use one system for all investigations, documents, training etc. I like the dash board and it is a very user friendly system. I like

MasterControl facilitates a centralized location for documents, training, quality event management that allows these functions to link to each other a

I like that we can use one system for all investigations, documents, training etc. I like the dash board and it is a very user friendly system. I like

The ability to create various types of content and safely manage the revision of content.

Adaptability and traceability. Documents are more controlled and easier to locate

We've been using MasterControl Quality Management System for some time now, and it has truly transformed the way we handle compliance, document contro

The MasterControl (MC) Quality Management System has served our company extremely well over the last year and a half. We operate within the Life Scien

Customizable workflows integrate across all systems eliminating inefficient paper processes and automating Quality System Maintenance, Quality Event t

Qx allowed us to manage quality digitally across multiple business units and products. The validation through Vxt was by far the biggest advantage and

The system is built on a robust nfrastructure. Having worked for another eQMS vendor, I know (painstakingly) how challenging it can be to build a conf

As a newcomer to the system, I received plenty of support while I was learning. The system itself is efficient and functions well to meet our needs.

Ability to customize workflows and search granularity

In General it has a great infocard plus workflow structure, notification and training system. The tile overlay is also good - it would be highly appr

Using the reports can require some time before becoming comfortable.

Learning the MasterControl jargon that doesn't match my company's lingo.

May not be the most intuitive out of the box

There are some areas that are not easily intuitive. For example, finding the history of the transaction of the infocard takes awhile.

The import was not as successful as team had hoped. It required many manual updates.

Some workflows are complicated and opening documents in new tab is bit confused navigating the tabs

Some of the modules are relatively old and don't function as one might expect in a modern system. Some configuration items are not as configurable as

The current limitations with fbs and lack of quality information on the new insights platform.

It is a little tedious to setup appropriately (understandably so) but that can be difficult when you have a small team.

Managing the transition from old process and ways of working and gaining user adoption - documents module can seem complex to new users. Complaints FB

Downsides of MC is clickomania - too many click to get to the result needed

End user difficulty. End users do not love master control

Users without the reporting basic skills might be challenged with using J Report. But MasterControl now have a great Analytics product called insights

There are some areas that could use improvement such as customization for columns that remain static in both search and my tasks. Customization of my

I think it is relatively difficult to search for documents. There are too many search criteria which make it difficult to know what to choose when sea

There are some areas that could use improvement such as customization for columns that remain static in both search and my tasks. Customization of my