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MalCare

By MalCare

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4.1 out of 5 stars

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MalCare Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

9 months

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MalCare Reviews (13)

Reviews

MalCare Reviews (13)

4.1
13 reviews

Pros & Cons

Generated from real user reviews
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RD
Systems Administrator
Small-Business (50 or fewer emp.)
"MalCare - a reliable and efficient choice for securing your WordPress site on Cloudways"
What do you like best about MalCare?

MalCare does not impact your site's performance. It operates efficiently without slowing down your website. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Sometimes it does not catch security issues with some plugins. Review collected by and hosted on G2.com.

Leonardo M.
LM
Small-Business (50 or fewer emp.)
"Bad experience with Malcare regarding the limitations of their plans"
What do you like best about MalCare?

Support for virus removal is relatively fast and good. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Unfortunately, I had a bad experience with Malcare regarding the limitations of their plans that were not very explicit to their consumers.

If you’re willing to sign up for a 1-year plan and add 10 sites, for example, and keep those 10 sites there permanently, that’s fine. However, if you want to add and remove websites (Virusdie allows you to do this) without any restrictions, Malcare is not for you.

I have regular clients, but some are occasional. I contracted the 10-site plan and had 9 fixed sites there. I used this “slot” that was left over for any other customers. At one point, I tried to add a website and the message appeared saying that I had reached the limit, even though I had 9 websites on the platform and I had 1 “slot” left to use.

Now, after 20 days, I’m trying to get a refund, which I’ve been told won’t be possible.

Again: if you want to hire for fixed sites, OK. But if you want the right to add or remove sites from your account as you please, Malcare is not for you. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business (50 or fewer emp.)
"Great customer service and easy to work with!"
What do you like best about MalCare?

Malcare is super responsive in helping with our website hacking issues. They are easy to get a hold of and do great work! Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Malcare does not offer an auto site cleanup - in my plan, I need to manually start the site scan if my site is hacked. Review collected by and hosted on G2.com.

Verified User in Sports
US
Small-Business (50 or fewer emp.)
"Website redirected by Malware"
What do you like best about MalCare?

The initial Malcare install wasn't able to fix the issue. The Security Scan removed the Malware but the Wordpress website wasn't showing, it was just a blank page. I contacted the Support Team who replied and fixed the issue very quickly. Would definitely recommend their services and now I have peace of mind. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Nothing to dislike at the moment. Very happy. Review collected by and hosted on G2.com.

TA
Small-Business (50 or fewer emp.)
"Excellent WordPress Security plugin"
What do you like best about MalCare?

Found malware and link injection malware that other security plugins couldn’t. The scanner initially didn’t pick up the malware, but support is good and the scanner picked up on it on the next run. Id recommend this plugin to anyone wanting a good security plugin for Wordpress. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Nothing, It scanned and got rid of the security issues; support is super quick and responsive. Review collected by and hosted on G2.com.

Thierry O.
TO
Marketing consultant
Small-Business (50 or fewer emp.)
"It saved my life, twice"
What do you like best about MalCare?

I had some malicious redirects on 2 websites and Malcare (pro version) has been able to fix the issue. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Nothing so far. It does what it's intended to Review collected by and hosted on G2.com.

JS
Director
Small-Business (50 or fewer emp.)
"Excellent Support"
What do you like best about MalCare?

Having been using WordPress for more than 10 years, I Would say Malcare is the best I had used so far. It just works with excellent support.

Like the Malware Scanner function.

Like the Malware Removal function.

Like the Vulnerability Scanner function.

Like the Backup with Staging function.

Like the WordPress Manage function. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

The activity log needs some improvement. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Best all in one tool for wordpress security and maintenance!"
What do you like best about MalCare?

Malcare provides a variety of tools and features accessible from a single dashboard. It is very easy to setup. Provides exceptional firewall protection and also offers a website backup function. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

I couldn't find any drawbacks to this tool as it's straightforward and does what it promises to do effectively Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"The Best Wordpress Solution I Could Find - Great Value - Effective"
What do you like best about MalCare?

Malcare was the only one that assisted with cleaning and also provided excellent feedback on how to avoid it. The Autoclean function is great. The dashboard is friendly and easy to work with. They add additional features like hardening that provide additional protection, and the pricing is well worth it. I also really like the fact you can update themes and plugins from the panels, and check for remote logins and history. Very effective for malware that login in and hijacks your users. You can also backup and restore sites. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Overall there is nothing I don't like about Malcare. Review collected by and hosted on G2.com.

Verified User in Media Production
EM
Small-Business (50 or fewer emp.)
"Good service, great price!"
What do you like best about MalCare?

Wonderful support. We're protecting 20 sites using Malcare and off chance any site gets hacked and doesn't get cleaned automatically, their support team does that pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about MalCare?

Nothing as such. There is always room for improvement in any product/service - and I'm sure the Malcare team will keep improving the experience as they move forward. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

9 months

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