--- title: MailerLite Reviews meta_title: 'MailerLite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1115 reviews by the users' company size, role or industry to find out how MailerLite works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1115 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

MailerLite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find MailerLite easy to use, enhancing their email marketing efficiency with simple setup and automation features. (70 mentions)
Users commend MailerLite's efficient customer support, noting prompt and clear assistance that enhances their overall experience. (61 mentions)
Users appreciate the efficient customer support of MailerLite, valuing their kindness and commitment to helping customers succeed. (32 mentions)
Users love MailerLite for its affordability, highlighting the generous free plan and reasonable paid options. (31 mentions)
Users value the user-friendly interface and extensive features of MailerLite, perfect for small businesses. (30 mentions)
Users report a steep learning curve due to slow setup, poor support, and outdated tutorials. (20 mentions)
Users find that the initial setup can be complicated and the verification process lengthy, hindering quick campaigns. (17 mentions)
Users find the missing features in MailerLite limiting, particularly for advanced automation and revenue tracking needs. (17 mentions)
Users experience poor customer support with MailerLite, facing challenges with lack of phone assistance and unclear account terminations. (17 mentions)
Users often face email issues that hinder functionality, including bugs and poor customer support during critical moments. (15 mentions)

5 Pros or Advantages of MailerLite

5 Cons or Disadvantages of MailerLite

MailerLite Reviews (1,115)

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Reviews

MailerLite Reviews (1,115)

View 2 Video Reviews
4.6
1,115 reviews
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Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Easy to use, yet powerful. Outstanding customer support"
5/5
What do you like best about MailerLite?

Product is very intuitive and incorporates all the functionality I need as a small business. Excellent tutorials, not just about using the service, and creating effective email marketing campaigns. Customer support is outstanding (I had one configuration question on a Sunday and received the answer in 3 hours). Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I've only used the product for a month and still haven't run into limitations. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
Originally submitted 6/20/2025
"Amazing email marketing platforms with drag and drop ability, create professional emails in minutes!"
4.5/5
What do you like best about MailerLite?

The drag and drop builder is easy to use, you can save templates, you can save sections to reuse and load them in future email, full tracking of readers activities, ab testing, everything is there and always improving. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Sometimes when you undo while working on a design it will not work and you might lose your work! . The support sometimes is slow to response Review collected by and hosted on G2.com.

Danika B.
DB
Danika B.
Founder
Small-Business (50 or fewer emp.)
"Quick and clear communications"
5/5
What do you like best about MailerLite?

90% of my questions are answered in their Help docs and when I have a question that is not, I get an answer from a human within 24 hours. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Just one design feature which is the Send timing info populates below the scroll 100% of the time and I have to scroll to set the time. It's not intuitive - even though I've sent 100s of emails, and one out of five times I accidentally Send Now when I want to send later. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great product and support"
4.5/5
What do you like best about MailerLite?

All the features included are great like the countdown, hero sections, and it's very easy to organise content Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

One thing I would like to see is if I upload my company logo and social media handles, these are automatically added to the newsletter when I select them. Also, when I chose the colours of backgrounds and buttons, my primary and secondary colours don't seem to be saved in the list of options. Review collected by and hosted on G2.com.

CA
Cheryl A.
Founder/CEO
Small-Business (50 or fewer emp.)
"Top Notch Customer Care!"
4.5/5
What do you like best about MailerLite?

Their customer service is amazing. Minimal to no wait time for chat help, which I prefer over the phone. Very friendly and helpful. I also love their guides, beautiful easy to use templates, and features all for a great price. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Some things can be a little hard to locate and I wish the drag and drop editor was a little easier to use. It would be helpful if I could hover over a section to see what it is especially. I feel it was more intuitive in its previous version. Also, it doesn't work the same in every browser. Review collected by and hosted on G2.com.

Rada Sibila Potocnik Z.
RZ
Rada Sibila Potocnik Z.
exective assistant
Small-Business (50 or fewer emp.)
"Very easy to use, outstanding customer support"
5/5
What do you like best about MailerLite?

MailerLite is an exceptional email marketing tool that stands out with its user-friendly interface and powerful features. The platform makes it easy to create and manage campaigns, offering intuitive design options and robust automation capabilities. I also want to highlight their outstanding customer support, which is always ready to assist. With features like segmentation, analytics, and seamless integrations, MailerLite is a reliable solution for anyone looking to enhance their communication with their audience Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

One feature I feel is missing in MailerLite is the ability to save and reuse custom content blocks. This would be incredibly helpful for maintaining consistency across campaigns and saving time during email creation. For example, being able to save headers, footers, or frequently used promotional sections would make the workflow much smoother. While the platform is excellent overall, adding this functionality would take it to the next level Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"MailerLite, thank you for making my life easier"
5/5
What do you like best about MailerLite?

What I like most about MailerLite is how easy it is to create campaigns, automate emails, and segment my audience. Everything is intuitive, accessible, and saves me time. I love it! Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Although I really like MailerLite, sometimes I feel that some advanced features are limited in the free plan. I would also like to have more pre-designed templates and a smoother integration with certain external platforms. But overall, these are minor details compared to everything it offers. Review collected by and hosted on G2.com.

MK
Mike K.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Poor experience setting up the account"
0/5
What do you like best about MailerLite?

Nothing really. The account setup process was terrible. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

The account setup process was extremely time consuming and poorly designed. Help pages and tutorials don't match the new interface, so it looks like the interface was changed significantly but the tutorials were not updated. Impossible to reach support for help. We abandoned MailerLite as it is not a professional level software and we didn't want to waste any more time on it. Review collected by and hosted on G2.com.

Danna Cathrine A.
DA
Danna Cathrine A.
Designer
Small-Business (50 or fewer emp.)
"Easy, fast and intuitive newslettering"
5/5
What do you like best about MailerLite?

Mailerlite is filled with pretty templates, and if you want to design it yourself the drag and drop designing is so easy to use! I use Mailerlite every week for mye clients.

After a campaign is sent I have full controll and overview of the response of the receivers.

It gives me information if I need to change anything in my next newletters.

And not to mention landingpages. A fun way to make simple and noticable pages for a campaign or just a small website that dosnt need complicated coding and design. I love Mailerlite!

Costumer service is fast and responsive, always there to help if I have any wonders.

I use Wordpress as website builder and intergration/implementation of subscribers form is easy peasy! Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I have used Mailerlite for some years now, and I still cant seem to find a reason to use another newsletter system. Review collected by and hosted on G2.com.

VB
Veronika B.
Manager
Small-Business (50 or fewer emp.)
"The customer service team is very helpful, they help you immediately if you get stuck."
5/5
What do you like best about MailerLite?

Mailer Lite has a very logical structure. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I haven't experienced anything like that. Review collected by and hosted on G2.com.