--- title: MailerLite Reviews meta_title: 'MailerLite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1115 reviews by the users' company size, role or industry to find out how MailerLite works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1115 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

MailerLite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find MailerLite easy to use, enhancing their email marketing efficiency with simple setup and automation features. (70 mentions)
Users commend MailerLite's efficient customer support, noting prompt and clear assistance that enhances their overall experience. (61 mentions)
Users appreciate the efficient customer support of MailerLite, valuing their kindness and commitment to helping customers succeed. (32 mentions)
Users love MailerLite for its affordability, highlighting the generous free plan and reasonable paid options. (31 mentions)
Users value the user-friendly interface and extensive features of MailerLite, perfect for small businesses. (30 mentions)
Users report a steep learning curve due to slow setup, poor support, and outdated tutorials. (20 mentions)
Users find that the initial setup can be complicated and the verification process lengthy, hindering quick campaigns. (17 mentions)
Users find the missing features in MailerLite limiting, particularly for advanced automation and revenue tracking needs. (17 mentions)
Users experience poor customer support with MailerLite, facing challenges with lack of phone assistance and unclear account terminations. (17 mentions)
Users often face email issues that hinder functionality, including bugs and poor customer support during critical moments. (15 mentions)

5 Pros or Advantages of MailerLite

5 Cons or Disadvantages of MailerLite

MailerLite Reviews (1,115)

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Reviews

MailerLite Reviews (1,115)

View 2 Video Reviews
4.6
1,115 reviews
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Ahmed H.
AH
Ahmed H.
Founder and Artist
Small-Business (50 or fewer emp.)
"I just moved from Mailchimp to MailerLite, it is a huge difference, this platform is user friendly."
5/5
What do you like best about MailerLite?

I like the simplicity and affordability. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I do not like the 2nd Factor Authenticator. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Amazing tool Mailerlite"
4/5
What do you like best about MailerLite?

Mailerlite is an amazing tool for newsletter, promotions and email marketing. I find it very easy to use. Approval is subject to authentication of domain which is fair to prevent spams. It is secured, easy to use and you will get value for money. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I feel the only thing, i cannot do is make changes in the font of the particular sentence in the email. I have to change the entire emails font and chat support is limited only for few days. Later it would be only email, though they respond soon. otherwise no such big issue. Review collected by and hosted on G2.com.

Russell A.
RA
Russell A.
sole proprietor
Small-Business (50 or fewer emp.)
"Great prices and great customer support"
5/5
What do you like best about MailerLite?

First off, I was using Aweber. MailerLite has the same features but is half the price. Second - I had a problem with putting a simple poll into my broadcast. I submitted a ticket and got a response the next day. When the response wasn't adequate, they followed up my reply and actually CREATED AN EMAIL FOR ME that did what I needed it to do. This is the kind of tech support I want but rarely get. There really isn't any reason to go to other companies like MailChimp or Aweber (both of which I've used), when MailerLite has the same features at a better price and with better tech support. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

At this point, there really isn't anything I've found to dislike. Perhaps the initial setup for my email template was a bit unusual compared to Aweber and MailChimp, but it wasn't too hard to get it sorted out. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Streamlined view of subscribers, email campaigns and automation"
4.5/5
What do you like best about MailerLite?

MailerLite first of all offers a unified experience for managing subscribers, their subscription options, email campaigns and automations. You do not need to jump through many hooks, everything can be managed via the same user interface. Also, it offers a good free tier forever (up to 1000 subscribers). Plus, it offers discounts for non-profit organizations. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Have not found it easy to take a new subscriber's details from their submitted form in order to feed them into a follow-up webpage (e.g., to complete an order). Review collected by and hosted on G2.com.

AF
Anthony F.
Founder
Small-Business (50 or fewer emp.)
"Issues with Customer Support and Email Sending"
0/5
What do you like best about MailerLite?

I use Mailerlite daily to send an email newsletter to my community. I like the interface of Mailerlite. I believe it is easy to use and one of the best when it comes to creating emails. I like that I had the option of using templates and as my business grew I could switch to using my own custom HTML email which many platforms don't support.

Setting up my newsletter on the platform was easy to do. Setup was straightforward.

I like that Mailerlite integrates with Facebook lead ads. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Customer support is not good. I had issues with email deliverability that kept reoccurring. Mailerlite would tell me the issue was resolved but then it would break again. I always had to follow up with support. They would never reach out when a ticket was open. Review collected by and hosted on G2.com.

Ma Gladys May M.
MM
Ma Gladys May M.
Owner
Small-Business (50 or fewer emp.)
"Best email platform"
5/5
What do you like best about MailerLite?

I love how easy it is to get started. I can easily schedule emails which I really appreciate since I create emails in batches. I can easily bounce between heavy and basic design for emails. And I like how it's extremely self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I don't like how I can't easily backspace when typing out an email because it tends to erase items from the bottom of the email for some reason. So every time I recreate an email from a copied sent email, I have to be careful with how I paste my new content. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Originally submitted 8/17/2022
"Great Platform For Those New To Email Marketing"
4/5
What do you like best about MailerLite?

In terms of MailerLite classic, it cannot be beaten in terms of all the features available for affordable pricing. As I work for a small agency, I will always recommend MailerLite as the go-to platform for other smaller businesses.

But what I love most is how helpful and responsive customer support is. It is my go-to recommendation for clients who want to run email marketing independently, as they can reach out to support to answer any questions they may have Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

This has not always been an issue, but I do not think the new MailerLite is no longer optimized for agency use. Having used MailerLite classic, the loss of features such as multiple users on a free account or having access to all your client accounts under one dashboard etc. has really made using MailerLite for our clients a bit difficult., especially since classic allowed us to use our client's MailerLite accounts, but have the ownership remain on their side.

Additionally, the lack of advanced reporting, especially towards ecommerce, makes it very difficult to monitor and optimization for our larger clients that require more extensive data Review collected by and hosted on G2.com.

Ashley D.
AD
Ashley D.
Director of Operations
Small-Business (50 or fewer emp.)
"Would definitely recommend"
5/5
What do you like best about MailerLite?

The system is easy enough to use and the 24/7 support is second to none everyone is really friendly and have an actual personality which shines through. Shout out to Francisco who helped me today which was the reason why I decided to leave a review (because who leaves reviews lets be honest). Really helpful and got me through a technical task that I really could not and did not want to get my head around with my domain provider. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

There's nothing I could say I dislike about MailerLite currently Review collected by and hosted on G2.com.

Don H.
DH
Don H.
marketing
Small-Business (50 or fewer emp.)
"chat help"
5/5
What do you like best about MailerLite?

Being a complete and utter NON tech head - the chat support is a major feature which drew me to your product, so far i found the support team very knowledgeable but above all.....patient! Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I would love to be able to print a campaign report that shows my customer name as well as their email address and open/click data - i find it hard to match email addresses to my clients manually as they often don't contain the business name. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Easy to Use for a Beginner!"
5/5
What do you like best about MailerLite?

Very easy to navigate to the basic tools I need to use. But I also see there are a lot of other features that I could use in the future. Great, fast support, too. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Haven't seen any downsides at all, even for their Free Plan! Review collected by and hosted on G2.com.