What I love most about MailerLite is how professional and responsive the support team is. Anytime I’ve had a question or issue, their staff have stayed with me until it was fully resolved. The 24/7 chat pop-up and AI help make it easy to get answers fast, and the video tutorials are excellent for learning new features. MailerLite is user-friendly and quick to set up, so I can use it frequently without feeling overwhelmed. Overall, it’s a reliable platform for managing email marketing with confidence. Review collected by and hosted on G2.com.

Sometimes it's a downer to watch all the tutorials wa wa, especially if you’re new to email marketing like me. But seriously, I love having the videos for reference. Also, I’ve also found that certain integrations or advanced automations can take me awhile (but can use the chatbox for ai or support staff, so always love the results.) Overall the platform is very intuitive once you get familiar with it. I can't say enough how much I love Mailerlite now. Review collected by and hosted on G2.com.

There are free and unlimited landing pages and websites (on paid plan, but is cheap), the price is per contact and there are unlimited emails, which is an advantage. The customer support is very prompt, and the chatbot (Litebot) is very smart and so useful. Its answers are very helpful. And the platform is growing so fast. There are so many integrations. Their AI for landing pages and other things is so great. I use it so much, I tried many platforms (expensive) in the past, but this MailerLite is genius! And there are no errors or interruptions in building emails. And their sending campaign is so smart for RSS campaigns and smart sending. Review collected by and hosted on G2.com.

If you have multiple brands, it can be hard because you don't have multiple unsubscribe pages, for example. Review collected by and hosted on G2.com.

Integrity is nearly gone from the planet. That's why Mailerlite sparkles like the gem she is. When issues arise, as they always do in any business, this fantastic platform treats customers with the respect due, not only as those who pay for service but as human beings trying to eke out a living like everyone else. Mailerlite, unlike others, harkens back to the days of a solid day's labor for a fair wage with no nonsense. But there's more. Customer service agents go well beyond what is strictly required to engage customers with wit, kindness, and a mind to help said customers learn what works for them. Not just for Mailerlite. WOW! This reminds me of what customer service used to be when I began my tech career eons ago. Translated: High tech doesn't have to equal the elimination of all human understanding. Review collected by and hosted on G2.com.

Nothing at present. The absence of displeasure is a direct correlation to being treated as a human being and not merely a wallet. (I've experienced that corporate mistake often enough to know it doesn't pay in the long term.) Review collected by and hosted on G2.com.

Mailerlite is great and affordable for getting emails out for our non-profit. It's easy to use and design. Step by step support is available. We use it each week and it is super reliable. We've been able to upload our graphics and use our own links with ease. I would definitely recommend this to our small businesses or nonprofits for use with their email list. Review collected by and hosted on G2.com.

It can be difficult to move things around in the email. Review collected by and hosted on G2.com.

The email template builder is great and has some nice flexibilities. Its of pretty high quality. Review collected by and hosted on G2.com.

Absolutely terrible service. They immediately banned my email after I started a full-compliant automation although my content is 100% within their requirements (it was literally just an automation sending a few followup emails for users who PURCHASED my software product). And well, surprise too: I hadn't even sent out a single email yet!

Their support NEVER replied to me except for one automated email. Their support just doesn't even exist. What an absolutely horrible service. NEVER go here!!! You even risk losing all your money spend on a subscription if their algorithm for no reason flags your account. I will use Brevo instead. Review collected by and hosted on G2.com.

I most like the easy to use and the great amout of features availables with even the free plan Review collected by and hosted on G2.com.

Nothing to mention. I like it all from the initial dashboard to the automation. Review collected by and hosted on G2.com.

generous free plan and competitive paid plans Review collected by and hosted on G2.com.

fewer pre-built templates than competitors Review collected by and hosted on G2.com.

It is easy to build campaigns and track reader engagement. Review collected by and hosted on G2.com.

The editting functionality for line breaks and formatting can be wonky at times. Review collected by and hosted on G2.com.

I've previously used some other well known solutions but since moving to Mailerlite have found the right balance of functionality, cost and service. the customer support is always prompt, friendly and thorough. most of thime however I don't need to contact support as the set-up and operation is intuitive and if I do run into problems the online help pages and forums nearly always contain the solution. Review collected by and hosted on G2.com.

I would like column configuration/view configuration options when managing subscribers. Review collected by and hosted on G2.com.

It's helpful to me to be able to create a website with MailerLite to go along with my email campaigns. They have so many helpful videos and articles to make the process easy. Review collected by and hosted on G2.com.

It's been confusing at times to follow instructions based on Classic MailerLite when I'm using New MailerLite Review collected by and hosted on G2.com.