--- title: Mailability Reviews meta_title: 'Mailability Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Mailability works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 12 scale: '5' date_modified: '2026-06-24' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Mailability Reviews **Vendor:** Mailability.io **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 5.0/5.0 **Total Reviews:** 12 ## About Mailability Mailability is a Klaviyo-Tech Intent Scoring Software, acting as an AI teammate. E-commerce stores use Mailability to transform unengaged and unmanaged shoppers into loyal customers and consistently maximize Klaviyo email revenue using AI (no ad spend). Solution includes: Intent-based scoring, AI campaign segmentation, AI flows and Klaviyo cost optimization. ## Mailability Pros & Cons **What users like:** - Users commend Mailability for driving **significant sales growth** across multiple ecommerce brands, consistently boosting revenue and campaign effectiveness. (5 reviews) - Users appreciate the **feature functionality** of Mailability, enhancing email campaigns and driving measurable revenue growth. (3 reviews) - Users praise Mailability for its **effective issue resolution** , resulting in enhanced engagement and improved business outcomes. (3 reviews) - Users appreciate the **easy integrations** Mailability offers, leading to enhanced engagement and streamlined implementation for businesses. (2 reviews) - Users value the **automation efficiency** of Mailability, leading to improved targeting, open rates, and significant ROI. (1 reviews) - Users praise Mailability for its **solid conversion rate improvement** , making email campaign management easy and effective. (1 reviews) - Customer Focused (1 reviews) - Easy Setup (1 reviews) - Many Integrations (1 reviews) - Users value the **quick response** of Mailability, enhancing their experience and contributing to business improvements. (1 reviews) **What users dislike:** - Users struggle with **dashboard issues** in Mailability, finding it hard to gauge optimizations' impact on performance. (1 reviews) - Users feel that **reporting issues** hinder their understanding of Mailability's performance impact and seek more transparency. (1 reviews) - Users find Mailability's setup challenging, often struggling with the **complex technology** that is hard to grasp. (1 reviews) ## Mailability Reviews ### 1. Instant Impact with Personalized Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** eli h. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Mailability?** I really like the team's ability to get on calls and kinda workshop a new idea. They're always trying to figure out how to improve the accuracy of the messaging that's going to our different cohorts of customers. They're willing to leverage their tech to essentially bring our ideas to life, and that's super cool and rare. The team availability has been extremely helpful, not only in setting up the tool but also in continuing to help make it leverage our goals within email and SMS marketing. The segments they use and the flows they set up have increased overall revenue attributed to email and SMS pretty instantly. When we come with fresh ideas, they're always willing to jump in and figure out how to make it happen. Overall, they've been a fantastic partner, and the tech they're providing has worked really well for us. It's helped ensure we're sending campaigns to people who are interested and hitting the right people at the right time, improving the timing of our communication with people in our lists. Also, the initial setup of Mailability was super easy. **What do you dislike about Mailability?** I need more written documentation to help me understand how the tool is pulling and how the AI is working to fit profiles into the AI segments. **What problems is Mailability solving and how is that benefiting you?** Mailability helps us send messages at the right time to interested people, avoiding mass blasts and improving communication timing with our lists. ### 2. Helped us drive engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Yonit S. | Retention Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Mailability?** We used Mailability for part of our email flow and saw a clear lift in engagement, more product views, more adds to cart, and more orders. The integration was easy, and everything worked smoothly. We're also using it to fine-tune our email segments to improve deliverability without hurting revenue, and even looking to improve it. Their performance has only gotten better over time. **What do you dislike about Mailability?** Because our email marketing strategy is quite aggressive, it’s not always easy to clearly understand how Mailability’s optimizations are impacting performance. A more transparent dashboard with clearer reporting would make a big difference. **What problems is Mailability solving and how is that benefiting you?** MailabilitSending the right emails to the right people at the right time is always the goal—and Mailability helps us get closer to that. It improves our segmentation and deliverability, so we can reach the right audience without hurting performance. y is helping us improve our email deliverability and optimize engagement without sacrificing revenue. ### 3. Using Mailability's AI Lists & Flows gave us our biggest retention revenues **Rating:** 5.0/5.0 stars **Reviewed by:** Asaf L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Mailability?** Mailability's strong tech founders are delivering a really sophisticated solution for us as an DTC/eCommerce Beauty brand. Our email & SMS segments went from static to dynamic; our non-active customer profiles are being revived and turning into revenues. "AI" is a catchy marketing word, but the proof is in the pudding... we're getting higher revenues and incremental/new revenues from the additional flows they created for us. And I love that they do everything for you, ensuring ease of implementation... so where we're lacking inhouse skills they're filling the gaps. Great team focused on getting the results. **What do you dislike about Mailability?** Their dashboard is helpful (pic attached), but I'm waiting on the coming version with additional functionality for deeper analysis of the data. **What problems is Mailability solving and how is that benefiting you?** Mailability is helping us get the most revenue / lifetime value out of our customer base. ### 4. Noticeable revenue increase with no effort **Rating:** 5.0/5.0 stars **Reviewed by:** Tomer K. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Mailability?** Mailability.io has been a powerful addition to our email stack. As a retail eCom brand, we saw a clear revenue lift after using their AI-driven list automation—it helped us target the right segments and clean up unengaged contacts automatically. Our open rates, deliverability, and ROI all improved noticeably. **What do you dislike about Mailability?** Dashboard showing statistics lakes of options and insights. **What problems is Mailability solving and how is that benefiting you?** Mailability is solving two major problems for us: poor deliverability and inefficient list management. Before, we struggled with emails landing in spam or going unopened. Their AI automatically segments our list based on engagement and intent, so we only send to people likely to convert. This boosted our inbox placement, open rates, and ultimately revenue without having to constantly clean the list manually. ### 5. Mailability is Top Notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay H. | President, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Mailability?** A common challenge with other software is the lack of complete data visibility, which makes it difficult to accurately identify results and give proper credit. With Mailability, you can set up distinct segments that separate your standard flows from incremental flows. This clear segmentation allows you to easily track performance, understand the differences between each type of flow, and accurately calculate your ROI. **What do you dislike about Mailability?** Nothing at all — Ido and Afik are outstanding! They consistently deliver accurate information and are a team we can always count on. **What problems is Mailability solving and how is that benefiting you?** Leveraging AI to identify dormant contacts and re-engage them, boosting our engaged segments — a powerful strategy for increasing brand awareness and driving additional revenue. ### 6. Outstanding Results! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Mailability?** We've been using this AI platform to optimize our email marketing since March 2025. Although we were skeptical at first, Afik and his team have truly surpassed our expectations. Their innovative approach and consistent results have made a noticeable difference in our campaigns. Highly recommended! **What do you dislike about Mailability?** Nothing so far! We find Mailability to be a highly effective tool that significantly improves engagement. Any opportunities for potential improvement are minor compared to the positive results it delivers. **What problems is Mailability solving and how is that benefiting you?** The platform is contributing to an uplift in engagement at both the campaign and flow levels. It recognizes dormant email subscribers with intent to purchase and assists in converting them back to active shoppers. ### 7. Incredible software, literally works like magic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Mailability?** We’ve been able to drive tens of thousands of dollars in additional revenue from our Klaviyo lists for every brand. We use Mailability for 5 different ecommerce brands and it simply just works. **What do you dislike about Mailability?** There’s really nothing to add here. The software just works. **What problems is Mailability solving and how is that benefiting you?** We are able to create Klaviyo segments based on purchase-intent, not just basic engagement metrics. Letting us send emails to those customers who are likely to purchase. Their flows also use AI to trigger emails to the right customers at the right time. Some clients saw an additional $20-30k in sales just in the first month. ### 8. Mailability works great for us once we wanted to increase email revenue on **Rating:** 5.0/5.0 stars **Reviewed by:** Adva B. | Owner and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Mailability?** Mailability has completely transformed how we approach scaling email marketing revenue with AI. It allows us to target the right audience at the right time through intelligent segments and flows, driving higher ROI and empowering data-driven decisions. **What do you dislike about Mailability?** Nothing. Mailability is an invaluable tool that has greatly enhanced our marketing efficiency and boosted email revenue on Klaviyo. **What problems is Mailability solving and how is that benefiting you?** It helps us grow our lists and redefine our segments in a way that helps us do much better in our email campaigns and flows. ### 9. They Help Us to Increase engagement and revenue for our Flows and Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Mailability?** We started working to increase our revenue and engagement in our klaviyo account. We started working one year ago, in a few months we saw the results regarding flows and campaigns. We are working now in keep the results and keep increasing. It is effective and serious in the way of generate this results **What do you dislike about Mailability?** Nothing to say here. So far we are seeing good results **What problems is Mailability solving and how is that benefiting you?** Klaviyo deliverability. Right now they are helping in increasing the revenue from one of our accounts that have a strong volume of traffic ### 10. Simple, Effective, and Exactly What We Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Alon T. | VP Retention, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Mailability?** It's a smart tool that does exactly what it promises, and does it well. **What do you dislike about Mailability?** A bit more visibility into how certain address decisions are made. **What problems is Mailability solving and how is that benefiting you?** Helps reach a larger, more accurate audience. This has led to stronger engagement, especially from customers we may have lost due to bad data in the past. With better targeting and deliverability, we’re seeing improved response rates and ultimately stronger returns on our campaigns ### 11. We've seen really amazing results! thank you! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Mailability?** Mailability has been great for our business. They are reliable, and super responsive. The features make managing our email campaigns easy, and we've seen solid improvements . Definitely recommend **What do you dislike about Mailability?** complex technology that is very difficult to understand. **What problems is Mailability solving and how is that benefiting you?** They helped us with our klaviyo deliverability ### 12. Great service if you want to boost your Klaviyo revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Mailability?** Great results working with this service. We were looking to boost our Klaviyo revenue and increase our activity on site, and Mailability delivered just that. **What do you dislike about Mailability?** Nothing to say here, so far, after 3 months, we're seeing great results. **What problems is Mailability solving and how is that benefiting you?** Klaviyo revenue boosting, activity on site. - [View Mailability pricing details and edition comparison](https://www.g2.com/products/mailability/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A09%3A40+-0500&secure%5Bsession_id%5D=962be2f9-e3f0-444a-b6d1-3d48c0d1c3d9&secure%5Btoken%5D=c9070978bca813e406bd575453c7004b15dd28a76bebc3dce3ba17f0e4053568&format=llm_user) ## Mailability Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) ## Mailability Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top Mailability Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,842 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (884 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (598 reviews)