I really like the team's ability to get on calls and kinda workshop a new idea. They're always trying to figure out how to improve the accuracy of the messaging that's going to our different cohorts of customers. They're willing to leverage their tech to essentially bring our ideas to life, and that's super cool and rare. The team availability has been extremely helpful, not only in setting up the tool but also in continuing to help make it leverage our goals within email and SMS marketing. The segments they use and the flows they set up have increased overall revenue attributed to email and SMS pretty instantly. When we come with fresh ideas, they're always willing to jump in and figure out how to make it happen. Overall, they've been a fantastic partner, and the tech they're providing has worked really well for us. It's helped ensure we're sending campaigns to people who are interested and hitting the right people at the right time, improving the timing of our communication with people in our lists. Also, the initial setup of Mailability was super easy. Review collected by and hosted on G2.com.
I need more written documentation to help me understand how the tool is pulling and how the AI is working to fit profiles into the AI segments. Review collected by and hosted on G2.com.
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