Macrium Backup & Restore Reviews & Product Details

Macrium Backup & Restore is a suite of image-based backup and disaster recovery software for Windows systems. It enables IT teams in manufacturing and operational technology (OT) environments to protect data, restore systems rapidly, and reduce downtime after hardware failure, user error, or cyber threats. The suite includes four distinct products: Macrium Reflect (Standalone) for Workstation & Server Backup, Macrium SiteBackup, Macrium Reflect LTSC, and Macrium Technician’s License. Each product serves a specific purpose in supporting resilient IT and OT infrastructure: Macrium provides comprehensive backup and disk imaging for individual endpoints such as critical manufacturing systems and production lines. It supports full, differential, and incremental backups, allowing organizations to create reliable recovery points and restore systems quickly. Macrium SiteBackup offers centralized management of backups across multiple endpoints and servers. With Macrium Site Manager, IT teams can automate backup schedules, monitor backup status, and access detailed reporting — all from a single interface. SiteBackup supports physical and virtual machines and is suited to small IT teams or large enterprise environments. Macrium Reflect LTSC (Long-Term Service Channel) is a perpetual license version of Reflect with built-in maintenance. Designed for organizations that require long-term stability and minimal software change, Reflect LTSC is well-suited to regulated industries, industrial control systems, and manufacturing environments where consistent platform behavior over time is essential. Macrium Technician’s License is a portable backup and recovery toolkit for IT professionals. It enables technicians to run Macrium Reflect directly from a USB or external drive, supporting ad hoc backup, restore, or system troubleshooting across multiple machines — without installing software on each device. Key features across the product suite: - Image-based backup for Windows workstations, servers, and virtual machines - Bare metal restore with support for dissimilar hardware - Centralized management and reporting - Support for incremental and differential backup strategies - Built-in encryption and protection against ransomware threats - One-time and subscription licensing models to suit different IT needs Macrium Backup & Restore is used by IT teams across healthcare, education, manufacturing, and corporate IT to ensure business continuity, maintain operational uptime, and reduce the impact of system outages. Speak to one of our experts here: https://www.macrium.com/contact

Product Website

Seller

Macrium Software

Languages Supported

German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, Chinese (Simplified)

Product Description

Macrium Reflects image based backup and disaster recovery solutions have taken another big step forward in speed, simplicity and power.

Overview by

Macrium Marketing

Discussions

Macrium Backup & Restore Community

Pricing

Pricing provided by Macrium Backup & Restore.

SiteBackup Annual Plan & Perpetual

Starting at $65.00

1 Device Per Year

View More Pricing Information

Macrium Backup & Restore Media

Macrium Backup & Restore Demo - Site Backup

Site Backup's dashboard from which you can manage your backups at scale.

Site Backup's Remote Restore interface.

Macrium Backup & Restore Demo - Reflect Workstation

For those who prefer individual backups, Macrium Reflect offers standalone backup options that can be managed locally.

Macrium Backup & Restore Demo - Technicians License

Technician's License is the portable backup version of Reflect. This is an image of its Cloning Wizard interface.

Tired of scattered, hard-to-manage backup systems across your organisation? Macrium SiteBackup is the enterprise-grade solution that gives you centralised control over backups across servers, workstations, and virtual machines.

Find out how Sysmex achieved 75% labor cost reduction with remote system recovery.

Discover how Husco International transformed their backup and recovery processes with Macrium. In this case study, Reid Schneider (Systems Application Administrator) and William Johnson (Senior IT Technician) explain how Macrium helped them

Explore SiteBackup, Macrium's centralized backup solution for businesses. Watch the demo now!

Macrium Backup & Restore Reviews (60)

G2 reviews are authentic and verified.

Here's how.

Dave L.

Senior Consultant

Small-Business (50 or fewer emp.)

12/16/2025

"Effortless Backups with Intuitive Setup and Customization"

4.5/5

What do you like best about Macrium Backup & Restore?

MAcrium is straight forward on its usage, which makes it easy for anyone. We use it once a month for our regular monthly backups. It was easy to get going - just install and away you go. The number of features offered are perfect for us, especially when creating plans and the additional customisation options when creating backup naming conventions. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I'm not sure. There isn't one major thing I don't like about it. A few options and settings here and there that I think could be improved, but nothing I'd say I totally dislike. Review collected by and hosted on G2.com.

dale m.

IT Admin

Mid-Market (51-1000 emp.)

9/9/2025

"Excellent Product and Amazing Customer Support"

5/5

What do you like best about Macrium Backup & Restore?

The Macrium Tools from Site Backup to Technicians USB and Reflect X are all excellent tools and have gotten me out of trouble so many times.

Site Manager is also brilliant for keeping an eye on all your Sites in one place.

Customer Support is amazing and anytime i've had any issues they have gone above and beyond to help me correct it.

There is plenty of documentation and help on the support sites and the portal make keeping track of licenses easy too. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Nothing to dislike

Restores can be a bit tricky if your not doing them regular but after a conversation with Jack it was more straight forward than i thought. Review collected by and hosted on G2.com.

Kevin S.

Cloud Operations Manager

Small-Business (50 or fewer emp.)

9/3/2025

"Always Superior Service"

5/5

What do you like best about Macrium Backup & Restore?

Macrium is one of the few software companies I've dealt with that has a consistently prominent level of stability and quality in their products. I have used Macrium Reflect for years and only encountered one minor bug. This issue was with an out-of-date version and Macrium still repaired the issue. Amazing! 5 stars! Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

There is nothing to dislike. It's an excellent product. Review collected by and hosted on G2.com.

What problems is Macrium Backup & Restore solving and how is that benefiting you?

I make what could be called "OS image layers" of my desktop. I install the OS, patch it then image the disk. Next, I customize the OS then image the disk. Then, I install a major app (Office for example) then I image the disk. You see my pattern here. This way, if Office were to cause a major failure, going back to a previous image is painless. I can install apps with impunity because I know I have a solid backup of my PC that I can revert to with ease. Review collected by and hosted on G2.com.

David L.

Support

Small-Business (50 or fewer emp.)

10/8/2025

"Macrium Software is perfect - easy to use and just works"

5/5

What do you like best about Macrium Backup & Restore?

THere are lots of options when backing up and restoring data/disks. It's easy to use starting from the homescreen dashboard to then selecting the "create backups", "rescue", look through existiung backups, or restore from one. I use it about once per month to backup my primary laptops. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I haven't had any issues with the software yet, so can't judge or rate anything with customer support. I can't say there's much of anytthing to complain about with the software as I've been using it for years and never had to get any kind of "instruction" manual to know how to use it. Review collected by and hosted on G2.com.

Morgan B.

Engineer, Process Control II

Small-Business (50 or fewer emp.)

9/15/2025

"Clean, Fast, & Reliable"

4.5/5

What do you like best about Macrium Backup & Restore?

After years of using Acronis, switching to Macrium Reflect has been a breath of fresh air. The interface is cleaner and more intuitive, performance is noticeably faster, and the ability to boot backup images directly into Hyper-V is a game-changer for testing and recovery. I especially appreciate the standalone Macrium server running on my laptop—it’s incredibly easy to use and the UI is thoughtfully designed. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

So far, I haven’t found anything I dislike. Everything has worked smoothly and exceeded expectations. Review collected by and hosted on G2.com.

What problems is Macrium Backup & Restore solving and how is that benefiting you?

Macrium Reflect helps me streamline several critical tasks: creating recovery image bootables for disaster recovery, mass-imaging computers and servers for deployment, and virtualizing systems for testing and backup validation. It’s a reliable tool that simplifies complex workflows and saves me significant time during system setup and recovery. Review collected by and hosted on G2.com.

Michael H.

Recently Retired

Small-Business (50 or fewer emp.)

12/21/2025

"Dependable Backup with Minor Security Concerns"

4.5/5

What do you like best about Macrium Backup & Restore?

I've used Macrium Backup & Restore for so many years, and what I really like is that I get a complete backup in a short period of time. It provides incremental backups each day, which has been incredibly helpful. I've been able to either upgrade a disc or completely recover from a serious problem using it. I also really appreciate the external USB boot option. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I'd like to feel more confident that the backup files on external USB are immune from virus or ransomware encryption. Review collected by and hosted on G2.com.

Response from Macrium Marketing of Macrium Backup & Restore

edit

Hi Michael, thanks for the great review and for the opportunity to highlight the tools available to you in our software that will improve your confidence on the security of your backups.

I'm attaching a KB article on our "Image Guardian", which I would summarise as a tool that ensures that your Macrium backups can only be modified by Macrium. If another file, process, or application tries to modify your backup, the Image Guardian rejects the attempt and preserves your backup. This and our encryption tools should go some way to ensuring your backups are safe! Take a look, and if you need any further help, support@macrium.com is on hand to help!

See how Macrium Backup & Restore improved

Attila Z.

Software Developer

Small-Business (50 or fewer emp.)

12/20/2025

"Fast Performance with BitLocker Support"

5/5

What do you like best about Macrium Backup & Restore?

BitLocker support, speed, image protection. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Some times broken restore process resulted in BitLocker turned off. Using Windows Boot Menu as rescue media seems unsecure, because anyone can access BitLocker unlocked files. Review collected by and hosted on G2.com.

What problems is Macrium Backup & Restore solving and how is that benefiting you?

I made a clean install and configuration of my notebook. Then saved it (imaging C: drive) and use my notebook. Frequently (cca. monthly) restore from backup, make updates and config changes and save it again. This rolling restore/backup process helps staying my notebook clean of unwanted things. Review collected by and hosted on G2.com.

Ruth D.

IT Manager

Mid-Market (51-1000 emp.)

7/16/2025

"Using Macrium for cloning updated Windows PCs"

5/5

What do you like best about Macrium Backup & Restore?

The ease of use and integration. From installation onwards it was completely straightforward, I was using it within 5 minutes and getting the results I wanted for cloning hard drives to update old PCs. It just had a slide across action, couple of clicks and then it was doing all the hard work for me. I would have spent days of my life doing this without using Macrium, instead it's just been chugging away in my office, cloning my drives, honestly could not have been easier. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Honestly there were none, it was so straightforward to install, I was using it immediately, no reading up or figuring it out, instructions clear to understand and worked perfectly for the job I was doing. No complaints at all! Review collected by and hosted on G2.com.

What problems is Macrium Backup & Restore solving and how is that benefiting you?

I have a number of Win 10 devices in varying degrees of decrepitude and no budget to replace them. I've been able to install Windows 11, update software and clear out any old user profiles and general crud and get these old devices working as well as they can do. Been getting great feedback from my users too, the machines are faster and have literally been given a new lease of life. We are a school with increasing pressures on our finances, we don't have money to spend on new devices, this method has been a money and time saver for us, we're really delighted with the results. Review collected by and hosted on G2.com.

Daniel T.

IT support

Mid-Market (51-1000 emp.)

9/3/2025

"The best Software"

5/5

What do you like best about Macrium Backup & Restore?

Never fail and when you see one problem it's from the other side. Easy to use. and Fantastic costumer service and technical support. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Nothing, I thinks it is perfect and very useful Review collected by and hosted on G2.com.

Anthony V.

Technical Sales, President of Chimera Creations

Small-Business (50 or fewer emp.)

7/10/2025

"Fast, Easy, Great Price, and Top Tier-Support"

5/5

What do you like best about Macrium Backup & Restore?

Their support team. The application has very little to know issues. Some of the most complex Backup and Restore options are with laptops and moving between a Single drive to a RAID drive and retain your image. Macrium has this issue covered and any issues I have had the support team is there to quickly solve and walk you through the process. Been using it over 10 years and have deployed Macrium at over 6 companies that use it consistently. The backups are easy and the restore process when on the same machine has a complete script that restores the machine and reboots all automatically with little to no user interaction, this means you can also do them remotely, which is not typically something other backup and restore applications offer. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Nothing, the application has evolved over the years to incorporate everything I have requested. Review collected by and hosted on G2.com.