Introducing G2.ai, the future of software buying.Try now

Macrium Backup & Restore Reviews & Product Details

Pricing

Pricing provided by Macrium Backup & Restore.

SiteBackup Annual Plan & Perpetual

Starting at $65.00
1 Device Per Year

Macrium Backup & Restore Media

Macrium Backup & Restore Demo - Site Backup
Site Backup's dashboard from which you can manage your backups at scale.
Macrium Backup & Restore Demo - Site Backup
Site Backup's Remote Restore interface.
Macrium Backup & Restore Demo - Reflect Workstation
For those who prefer individual backups, Macrium Reflect offers standalone backup options that can be managed locally.
Macrium Backup & Restore Demo - Technicians License
Technician's License is the portable backup version of Reflect. This is an image of its Cloning Wizard interface.
Tired of scattered, hard-to-manage backup systems across your organisation? Macrium SiteBackup is the enterprise-grade solution that gives you centralised control over backups across servers, workstations, and virtual machines.
Play Macrium Backup & Restore Video
Tired of scattered, hard-to-manage backup systems across your organisation? Macrium SiteBackup is the enterprise-grade solution that gives you centralised control over backups across servers, workstations, and virtual machines.
Find out how Sysmex achieved 75% labor cost reduction with remote system recovery.
Play Macrium Backup & Restore Video
Find out how Sysmex achieved 75% labor cost reduction with remote system recovery.
Discover how Husco International transformed their backup and recovery processes with Macrium. In this case study, Reid Schneider (Systems Application Administrator) and William Johnson (Senior IT Technician) explain how Macrium helped them
Play Macrium Backup & Restore Video
Discover how Husco International transformed their backup and recovery processes with Macrium. In this case study, Reid Schneider (Systems Application Administrator) and William Johnson (Senior IT Technician) explain how Macrium helped them
Explore SiteBackup, Macrium's centralized backup solution for businesses. Watch the demo now!
Play Macrium Backup & Restore Video
Explore SiteBackup, Macrium's centralized backup solution for businesses. Watch the demo now!
Product Avatar Image

Have you used Macrium Backup & Restore before?

Answer a few questions to help the Macrium Backup & Restore community

Macrium Backup & Restore Reviews (69)

Reviews

Macrium Backup & Restore Reviews (69)

4.7
69 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliability of Macrium Backup & Restore, highlighting its intuitive interface and effective backup processes. Many appreciate the software's ability to perform quick and efficient backups, making it suitable for both personal and business needs. A common limitation noted is the occasional complexity in advanced features, which may pose challenges for less technical users.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Kitty L.
KL
Microscopy Facility Manager
Small-Business (50 or fewer emp.)
"Great single-user backups, but confusing management UI and licensing renewals"
What do you like best about Macrium Backup & Restore?

the software has a straightforward user interface for single users, the setup is fast and the value of being able to retrieve from backup is priceless. I like that files can be read pretty easily from the backup, it can be mounted as a drive for structural side by side retrieval. I like that versioning of backup is easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

the management interface had seen revisions in development, making it confusing for user to follow, if they were to use it to mass-monitor multiple installations. Renew licensing needs are often unclear, and lost connection may require getting reset with the customer support, which is weirdly cumbersome. Review collected by and hosted on G2.com.

GN
IT Manager
Small-Business (50 or fewer emp.)
"Easy to Use, Fast Server 2022 Image Creation, and Responsive Support"
What do you like best about Macrium Backup & Restore?

The software was very easy to use and did exactly what I needed.

The image of Server 2022 was created quickly without any fault.

Ease of use and support have been very responsive with any queries I raised

I intend to use this software quite frequently so it is important that it works as it should.

I've had no problems so far and will continue to image all of the current servers Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I didn't notice a time remaining feature. Review collected by and hosted on G2.com.

DL
Senior Consultant
Small-Business (50 or fewer emp.)
"Effortless Backups with Intuitive Setup and Customization"
What do you like best about Macrium Backup & Restore?

MAcrium is straight forward on its usage, which makes it easy for anyone. We use it once a month for our regular monthly backups. It was easy to get going - just install and away you go. The number of features offered are perfect for us, especially when creating plans and the additional customisation options when creating backup naming conventions. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I'm not sure. There isn't one major thing I don't like about it. A few options and settings here and there that I think could be improved, but nothing I'd say I totally dislike. Review collected by and hosted on G2.com.

"Effortless Backup & Restore, Highly Recommended"
What do you like best about Macrium Backup & Restore?

I really like the ease of backup and restore with Macrium Backup & Restore, along with the auto verification after backup. The initial setup was very smooth for me, which made getting started quite simple. Being able to restore to a workable OS whenever I encounter any system corruption or driver error is incredibly valuable. I am so satisfied with it that I'd rate it a solid 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I had difficulty in renewing my yearly subscription, because of credit card not allowing the payment Review collected by and hosted on G2.com.

DM
IT Admin
Mid-Market (51-1000 emp.)
"Excellent Product and Amazing Customer Support"
What do you like best about Macrium Backup & Restore?

The Macrium Tools from Site Backup to Technicians USB and Reflect X are all excellent tools and have gotten me out of trouble so many times.

Site Manager is also brilliant for keeping an eye on all your Sites in one place.

Customer Support is amazing and anytime i've had any issues they have gone above and beyond to help me correct it.

There is plenty of documentation and help on the support sites and the portal make keeping track of licenses easy too. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Nothing to dislike

Restores can be a bit tricky if your not doing them regular but after a conversation with Jack it was more straight forward than i thought. Review collected by and hosted on G2.com.

Kevin S.
KS
Cloud Operations Manager
Small-Business (50 or fewer emp.)
"Always Superior Service"
What do you like best about Macrium Backup & Restore?

Macrium is one of the few software companies I've dealt with that has a consistently prominent level of stability and quality in their products. I have used Macrium Reflect for years and only encountered one minor bug. This issue was with an out-of-date version and Macrium still repaired the issue. Amazing! 5 stars! Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

There is nothing to dislike. It's an excellent product. Review collected by and hosted on G2.com.

Phuong L.
PL
Technology Lead
Small-Business (50 or fewer emp.)
"Super easy and intuitive to use"
What do you like best about Macrium Backup & Restore?

Macrium Reflect remains one of the best Windows backup solutions, particularly for disk imaging and system recovery. The free version is excellent for basic imaging needs, while paid versions offer comprehensive backup management. It's less suitable for those needing integrated cloud backup or simple file synchronization. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Subscription based model, sometimes the logs files does not reflect actual errors. Review collected by and hosted on G2.com.

DL
Support
Small-Business (50 or fewer emp.)
"Macrium Software is perfect - easy to use and just works"
What do you like best about Macrium Backup & Restore?

THere are lots of options when backing up and restoring data/disks. It's easy to use starting from the homescreen dashboard to then selecting the "create backups", "rescue", look through existiung backups, or restore from one. I use it about once per month to backup my primary laptops. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I haven't had any issues with the software yet, so can't judge or rate anything with customer support. I can't say there's much of anytthing to complain about with the software as I've been using it for years and never had to get any kind of "instruction" manual to know how to use it. Review collected by and hosted on G2.com.

Morgan B.
MB
Engineer, Process Control II
Small-Business (50 or fewer emp.)
"Clean, Fast, & Reliable"
What do you like best about Macrium Backup & Restore?

After years of using Acronis, switching to Macrium Reflect has been a breath of fresh air. The interface is cleaner and more intuitive, performance is noticeably faster, and the ability to boot backup images directly into Hyper-V is a game-changer for testing and recovery. I especially appreciate the standalone Macrium server running on my laptop—it’s incredibly easy to use and the UI is thoughtfully designed. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

So far, I haven’t found anything I dislike. Everything has worked smoothly and exceeded expectations. Review collected by and hosted on G2.com.

Michael H.
MH
Recently Retired
Small-Business (50 or fewer emp.)
"Dependable Backup with Minor Security Concerns"
What do you like best about Macrium Backup & Restore?

I've used Macrium Backup & Restore for so many years, and what I really like is that I get a complete backup in a short period of time. It provides incremental backups each day, which has been incredibly helpful. I've been able to either upgrade a disc or completely recover from a serious problem using it. I also really appreciate the external USB boot option. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I'd like to feel more confident that the backup files on external USB are immune from virus or ransomware encryption. Review collected by and hosted on G2.com.

Response from Macrium Marketing of Macrium Backup & Restore

Hi Michael, thanks for the great review and for the opportunity to highlight the tools available to you in our software that will improve your confidence on the security of your backups.

I'm attaching a KB article on our "Image Guardian", which I would summarise as a tool that ensures that your Macrium backups can only be modified by Macrium. If another file, process, or application tries to modify your backup, the Image Guardian rejects the attempt and preserves your backup. This and our encryption tools should go some way to ensuring your backups are safe! Take a look, and if you need any further help, support@macrium.com is on hand to help!

See how Macrium Backup & Restore improved

Pricing Options

Pricing provided by Macrium Backup & Restore.

SiteBackup Annual Plan & Perpetual

Starting at $65.00
1 Device Per Year

Reflect Annual Plan

Starting at $65.00
1 Devices Per Year

Reflect Technicians License Annual Plan

Starting at $1,200.00
1 Technician Per Year
Macrium Backup & Restore Comparisons
Product Avatar Image
EaseUS
Compare Now
Product Avatar Image
MiniTool Partition Wizard
Compare Now
Product Avatar Image
AOMEI Backupper
Compare Now
Macrium Backup & Restore Features
File Server Backup
Database Server Backup
Disk Backup
Continuous Backup
Disaster Recovery
Activity Monitoring
Device Variety
Incremental Backup
OS Boot Recovery
Bootable Disk
Product Avatar Image
Product Avatar Image
Macrium Backup & Restore