# Macrium Backup & Restore Reviews **Vendor:** Macrium Software **Category:** [PC Backup Software](https://www.g2.com/categories/pc-backup) **Average Rating:** 4.7/5.0 **Total Reviews:** 84 ## About Macrium Backup & Restore Macrium Backup & Restore is a suite of image-based backup and disaster recovery software for Windows systems. It enables IT teams in manufacturing and operational technology (OT) environments to protect data, restore systems rapidly, and reduce downtime after hardware failure, user error, or cyber threats. The suite includes four distinct products: Macrium Reflect (Standalone) for Workstation & Server Backup, Macrium SiteBackup, Macrium Reflect LTSC, and Macrium Technician’s License. Each product serves a specific purpose in supporting resilient IT and OT infrastructure: Macrium provides comprehensive backup and disk imaging for individual endpoints such as critical manufacturing systems and production lines. It supports full, differential, and incremental backups, allowing organizations to create reliable recovery points and restore systems quickly. Macrium SiteBackup offers centralized management of backups across multiple endpoints and servers. With Macrium Site Manager, IT teams can automate backup schedules, monitor backup status, and access detailed reporting — all from a single interface. SiteBackup supports physical and virtual machines and is suited to small IT teams or large enterprise environments. Macrium Reflect LTSC (Long-Term Service Channel) is a perpetual license version of Reflect with built-in maintenance. Designed for organizations that require long-term stability and minimal software change, Reflect LTSC is well-suited to regulated industries, industrial control systems, and manufacturing environments where consistent platform behavior over time is essential. Macrium Technician’s License is a portable backup and recovery toolkit for IT professionals. It enables technicians to run Macrium Reflect directly from a USB or external drive, supporting ad hoc backup, restore, or system troubleshooting across multiple machines — without installing software on each device. Key features across the product suite: - Image-based backup for Windows workstations, servers, and virtual machines - Bare metal restore with support for dissimilar hardware - Centralized management and reporting - Support for incremental and differential backup strategies - Built-in encryption and protection against ransomware threats - One-time and subscription licensing models to suit different IT needs Macrium Backup & Restore is used by IT teams across healthcare, education, manufacturing, and corporate IT to ensure business continuity, maintain operational uptime, and reduce the impact of system outages. Speak to one of our experts here: https://www.macrium.com/contact ## Macrium Backup & Restore Pros & Cons **What users like:** - Users appreciate the **ease of use** of Macrium Backup & Restore, noting its simplicity and intuitive interface. (19 reviews) - Users appreciate the **reliability and speed** of Macrium Backup & Restore for efficient image-based backups. (12 reviews) - Users praise the **easy setup** of Macrium Backup & Restore, noting its simplicity and user-friendly interface. (11 reviews) - Users value the **reliable data restoration** features of Macrium Backup & Restore, ensuring safety and ease in recovery. (8 reviews) - Users highlight the **reliability** of Macrium Backup & Restore, ensuring consistent and successful backups and restorations. (8 reviews) - User Interface (8 reviews) - Users praise the **high product quality** of Macrium Backup & Restore, highlighting its stability and ease of use. (7 reviews) - Simple (7 reviews) - Backup Ease (6 reviews) - Backup Services (6 reviews) **What users dislike:** - Users face significant **backup issues** with Macrium, including slow performance over Wi-Fi and complex restore processes. (4 reviews) - Users feel that **advanced features need improvement** for better usability and broader applicability in diverse environments. (4 reviews) - Users find **restore processes complicated and slow** , especially when dealing with Wi-Fi and NAS configurations. (4 reviews) - Users find **insufficient information** on adding drivers and Rescue Media with Macrium Backup & Restore, causing frustration. (3 reviews) - Users find the **lack of features** in Macrium Backup & Restore limits usability, especially with advanced management capabilities. (3 reviews) - Users face **pricing issues** with Macrium Backup & Restore, especially after the shift to subscription-only plans without notice. (3 reviews) - Users face **authentication issues** that complicate the restore process and lead to security concerns with BitLocker. (2 reviews) - Users experience frequent **backup failures** that necessitate complicated workarounds for system restores, hindering efficiency. (2 reviews) - Users face **confusing implementation** issues with Macrium Backup & Restore, leading to frustration over trial limitations and licensing changes. (2 reviews) - Connection Issues (2 reviews) ## Macrium Backup & Restore Reviews ### 1. Dependable Backups and Fast Restores with Macrium Backup & Restore **Rating:** 5.0/5.0 stars **Reviewed by:** Blessing A. | IT Infrastructure Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Macrium Backup & Restore?** Macrium Backup & Restore has been consistently dependable for both our physical and virtual servers. We run daily incremental backups along with weekly full images, and the whole process stays smooth while keeping system load to a minimum. The interface is straightforward and easy to follow, so even junior team members can handle routine tasks without much guidance. Restore performance is also impressive, particularly when we need a full system recovery. **What do you dislike about Macrium Backup & Restore?** The reporting could be a bit more customizable to better suit different stakeholders. Also, the initial setup for more advanced backup strategies takes some planning and can require a little extra upfront effort. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** We rely on it to maintain business continuity. When a server failed because of hardware issues, we were able to restore everything quickly onto new hardware without any major disruption. It gives us real confidence that our systems are protected and that any downtime will be kept to a minimum. ### 2. Reliable Backups That Deliver Exactly What They Promise **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Macrium Backup & Restore?** Once configured, backup jobs ran consistently and reliably. The core functionality does exactly what it promises, and the email support from the Macrium team was quick and genuinely helpful. For a small nonprofit running a single business workstation, it gets the job done. **What do you dislike about Macrium Backup & Restore?** The initial setup options weren’t immediately intuitive. If you’re not already familiar with backup terminology, figuring out which settings to choose takes more effort than expected. Better guided setup or plain-language tooltips would go a long way for non-technical users. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** As a one-person nonprofit in cybersecurity, I can’t afford downtime or data loss on my primary workstation. Macrium gives me peace of mind that my system can be restored quickly if something goes wrong. For a small org with no IT department, having a reliable backup in place is a basic but critical need. ### 3. Great single-user backups, but confusing management UI and licensing renewals **Rating:** 3.5/5.0 stars **Reviewed by:** Kitty L. | Microscopy Facility Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Macrium Backup & Restore?** the software has a straightforward user interface for single users, the setup is fast and the value of being able to retrieve from backup is priceless. I like that files can be read pretty easily from the backup, it can be mounted as a drive for structural side by side retrieval. I like that versioning of backup is easy to follow. **What do you dislike about Macrium Backup & Restore?** the management interface had seen revisions in development, making it confusing for user to follow, if they were to use it to mass-monitor multiple installations. Renew licensing needs are often unclear, and lost connection may require getting reset with the customer support, which is weirdly cumbersome. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** it gives peace of mind that the system can be easily reloaded or copied to new SSD without much caveat. ### 4. the modern day backup & restore software everyone needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. | it technician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Macrium Backup & Restore?** i like the ease of use and simplicity of macrium,, the fact it works all around via ISO/USB and network, its fast, backups/restores have been alot easier for me **What do you dislike about Macrium Backup & Restore?** i wish some better automation could be implemented in macrium such as adding network share information to macrium rescue builder to automatically access network shares without having to input the information on every login **What problems is Macrium Backup & Restore solving and how is that benefiting you?** the team are constantly working on features/improvements that benefit majority of users more then the minority ### 5. Easy to Use, Fast Server 2022 Image Creation, and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Gary N. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Macrium Backup & Restore?** The software was very easy to use and did exactly what I needed. The image of Server 2022 was created quickly without any fault. Ease of use and support have been very responsive with any queries I raised I intend to use this software quite frequently so it is important that it works as it should. I've had no problems so far and will continue to image all of the current servers **What do you dislike about Macrium Backup & Restore?** I didn't notice a time remaining feature. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** It allows me to create scheduled bare metal images of servers that can be used to deploy in the face of a disaster happening and a quick turnaround is required. ### 6. Effortless Backups with Intuitive Setup and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Dave L. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Macrium Backup & Restore?** MAcrium is straight forward on its usage, which makes it easy for anyone. We use it once a month for our regular monthly backups. It was easy to get going - just install and away you go. The number of features offered are perfect for us, especially when creating plans and the additional customisation options when creating backup naming conventions. **What do you dislike about Macrium Backup & Restore?** I'm not sure. There isn't one major thing I don't like about it. A few options and settings here and there that I think could be improved, but nothing I'd say I totally dislike. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** It solves our issues of disaster recovery. Not that it happens often. Macrium is a cheaper alternative than other main stream software packages out there. ### 7. Super easy and intuitive to use **Rating:** 4.5/5.0 stars **Reviewed by:** Phuong L. | Technology Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Macrium Backup & Restore?** Macrium Reflect remains one of the best Windows backup solutions, particularly for disk imaging and system recovery. The free version is excellent for basic imaging needs, while paid versions offer comprehensive backup management. It's less suitable for those needing integrated cloud backup or simple file synchronization. **What do you dislike about Macrium Backup & Restore?** Subscription based model, sometimes the logs files does not reflect actual errors. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Backup up and restoring files with ease. ### 8. Always Superior Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Cloud Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Macrium Backup & Restore?** Macrium is one of the few software companies I've dealt with that has a consistently prominent level of stability and quality in their products. I have used Macrium Reflect for years and only encountered one minor bug. This issue was with an out-of-date version and Macrium still repaired the issue. Amazing! 5 stars! **What do you dislike about Macrium Backup & Restore?** There is nothing to dislike. It's an excellent product. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** I make what could be called "OS image layers" of my desktop. I install the OS, patch it then image the disk. Next, I customize the OS then image the disk. Then, I install a major app (Office for example) then I image the disk. You see my pattern here. This way, if Office were to cause a major failure, going back to a previous image is painless. I can install apps with impunity because I know I have a solid backup of my PC that I can revert to with ease. ### 9. Easy Setup, Reliable Performance Across Servers and Workstations **Rating:** 5.0/5.0 stars **Reviewed by:** Angela T. | IT/Network Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Macrium Backup & Restore?** It is easy to set up. You are able to download a generous one month trial to test the program. I works like clockwork after setting up when to start. I have not had any problems with using the Server edition and the Workstation edition on many computers of which we have many licenses. **What do you dislike about Macrium Backup & Restore?** I actually reviewed years ago all the backup software available and chose Macrium for its complete backup features for a business. Could have easier access to customer support numbers. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** It is great to have daily backups. I love using the incremental backup set. **Official Response from Alex Gray:** > Good to hear that you chose us after an extensive review, and even more delighted to read that we've stood the test of time with our software delivering what you expect! ### 10. Macrium ReflectX is a key component when a planning a disaster recovery scheme **Rating:** 5.0/5.0 stars **Reviewed by:** Rob B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Macrium Backup & Restore?** Clear interface and easy to use, every function that I’ve tried has worked flawlessly. The standout feature for me is that it’s entirely focused on backup, restore, and system recovery, without unnecessary distractions. Creating and scheduling backups is intuitive and Macrium Image Guardian provides reassurance against a ransomeware attack. **What do you dislike about Macrium Backup & Restore?** Nothing to add. It’s an excellent software product, and it’s the best backup, restore, and imaging application that I’ve used. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** It provides reliable, reassuring backups that I can validate when needed. File recovery is excellent, especially for those occasional mishaps. **Official Response from Alex Gray:** > Thanks Rob - we love to get this feedback! ### 11. Macrium Software is perfect - easy to use and just works **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Support, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Macrium Backup & Restore?** THere are lots of options when backing up and restoring data/disks. It's easy to use starting from the homescreen dashboard to then selecting the "create backups", "rescue", look through existiung backups, or restore from one. I use it about once per month to backup my primary laptops. **What do you dislike about Macrium Backup & Restore?** I haven't had any issues with the software yet, so can't judge or rate anything with customer support. I can't say there's much of anytthing to complain about with the software as I've been using it for years and never had to get any kind of "instruction" manual to know how to use it. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** It's helping me make sure my primary laptops are properly backed up in case something happens. ### 12. Clean, Fast, & Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan B. | Engineer, Process Control II, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Macrium Backup & Restore?** After years of using Acronis, switching to Macrium Reflect has been a breath of fresh air. The interface is cleaner and more intuitive, performance is noticeably faster, and the ability to boot backup images directly into Hyper-V is a game-changer for testing and recovery. I especially appreciate the standalone Macrium server running on my laptop—it’s incredibly easy to use and the UI is thoughtfully designed. **What do you dislike about Macrium Backup & Restore?** So far, I haven’t found anything I dislike. Everything has worked smoothly and exceeded expectations. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium Reflect helps me streamline several critical tasks: creating recovery image bootables for disaster recovery, mass-imaging computers and servers for deployment, and virtualizing systems for testing and backup validation. It’s a reliable tool that simplifies complex workflows and saves me significant time during system setup and recovery. ### 13. Macrium provides decades of successful backups! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Macrium Backup & Restore?** For as long as I've used Macrium (and I'm one of the OGs) it has always just worked. Very seldom have I ever had a corrupted backup and it's always notified me **What do you dislike about Macrium Backup & Restore?** Licensing was a challenge, but Macrium support helped me transfer everything to site licenses. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Autonomy. I don't have to go to each device to set up backups now. A central command platform makes set up so much easier. ### 14. Fast Performance with BitLocker Support **Rating:** 5.0/5.0 stars **Reviewed by:** Attila Z. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Macrium Backup & Restore?** BitLocker support, speed, image protection. **What do you dislike about Macrium Backup & Restore?** Some times broken restore process resulted in BitLocker turned off. Using Windows Boot Menu as rescue media seems unsecure, because anyone can access BitLocker unlocked files. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** I made a clean install and configuration of my notebook. Then saved it (imaging C: drive) and use my notebook. Frequently (cca. monthly) restore from backup, make updates and config changes and save it again. This rolling restore/backup process helps staying my notebook clean of unwanted things. ### 15. Disk and partition cloning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Macrium Backup & Restore?** Macrium Reflect X was incredibly easy to use, and I found it very straightforward to get started. The accompanying documentation was also excellent and helped me understand everything clearly. **What do you dislike about Macrium Backup & Restore?** I geniunely have no issues with Macrium. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** I had a few Windows EC2 machines where I needed to clone specific partitions on the C: drive. With Reflect X, I was able to do it quickly and without hassle. As a result, I can now restore the servers from their AMIs, since AWS only allows boot drives under 2048GB to be used with AMIs. ### 16. Simple, Reliable Backup That Delivers Results **Rating:** 5.0/5.0 stars **Reviewed by:** Christian J. | Gerente general, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Macrium Backup & Restore?** What I like most is its reliability for image-based backups and the speed of the restore process. It has low performance impact, is easy to configure, and offers strong value for on-premises enterprise environments. **What do you dislike about Macrium Backup & Restore?** Some of the more advanced management and orchestration features feel tailored to specific environments, and they could be expanded or simplified so that more comprehensive management is possible from a single console. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium Backup & Restore solves the need for reliable backups and fast recovery in case of system failures or data loss ### 17. Easy to Install, Set Up, and Use—The Best Backup Software I’ve Used **Rating:** 5.0/5.0 stars **Reviewed by:** Richard W. | President / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Macrium Backup & Restore?** Easy to install. Easy to setup. Easy to use. Does everything it is designed to do. By far the best backup software I have ever used. **What do you dislike about Macrium Backup & Restore?** Nothing, the software functions as designed and advertised. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Previous backup software did not delete old backup files which made it necessary for me to manually delete old backup files. The software works perfectly for my needs. ### 18. Easy to Use, Solid Overall Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Wes B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Macrium Backup & Restore?** Ease of Use. Customer support always friendly and nice **What do you dislike about Macrium Backup & Restore?** Haven't found anything I don't like about Macrium at this point **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium is solving my backup problem for me! One less thing I have to worry about! **Official Response from Macrium Marketing:** > Hi Wes, thanks for the review. Is there anything we could do to make the score higher than 3.5/5? ### 19. Fast, Easy, Great Price, and Top Tier-Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony V. | Technical Sales, President of Chimera Creations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Macrium Backup & Restore?** Their support team. The application has very little to know issues. Some of the most complex Backup and Restore options are with laptops and moving between a Single drive to a RAID drive and retain your image. Macrium has this issue covered and any issues I have had the support team is there to quickly solve and walk you through the process. Been using it over 10 years and have deployed Macrium at over 6 companies that use it consistently. The backups are easy and the restore process when on the same machine has a complete script that restores the machine and reboots all automatically with little to no user interaction, this means you can also do them remotely, which is not typically something other backup and restore applications offer. **What do you dislike about Macrium Backup & Restore?** Nothing, the application has evolved over the years to incorporate everything I have requested. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Restoring PC's to a particular state for rental PCs. Restoring PCs to states for particular processes, and rollouts of new images across multiple servers. ### 20. Nearly perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Branislav R. | Ui/UX Designer, MS Windows Sys Admin, "That iT service guy that can/must fix everything.", Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Macrium Backup & Restore?** It shows real minutes and seconds remaining, not like Acronis, which is only estimating and is estimating really badly. I used Acronis for almost 20 years now, and now I went to Macrium. It also shows disk speed, write, read, everything. I also like the Ui and tons of options. Acronis is very barebone and they ask nearly the same price as Macrium. I like the Ui/UX of the App and I love the WinPE App since it has nice menus, options, settings, everything. Acronis has nothing. **What do you dislike about Macrium Backup & Restore?** Maybe price, but hey, You pay for the good stuff, am I right? **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Ease of use, sufficent information even for thirsty iT geek like me. ### 21. Macrium Reflect Review - Business User **Rating:** 4.5/5.0 stars **Reviewed by:** Charles J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Macrium Backup & Restore?** Easy to use, easy to set up automated backup. When you have to restore something, it works and is easy to restore specific files. Also a great utility to image your entire hard drive and upgrade to a larger drive. The backup goes off every night. **What do you dislike about Macrium Backup & Restore?** Not really and downsides. They do try to get you to sign up for a maintenance / support plan but if you are technically savvy - you probably do not need to. Program is solid and not problematic. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Disaster Recovery, Drive Upgrades, Backups and Restores. ### 22. Macrium Backup & Restore Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Paul S. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Macrium Backup & Restore?** Macrium Backup and Restore is easy to use and configure for daily, weekly or monthly backups with a simple UI. With multiple options to select when setting up your backup, such as how frequently you want the backup to run, or how much you want backed up, it allows you to select what works best for you. By allowing you to restore to bare metal as well in the event of a system failure, Macrium ensures that you have as little downtime as possible to ensure that you can continue working. **What do you dislike about Macrium Backup & Restore?** There isn't anything to dislike about Macrium. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium ensures that clients always have a backup available that can be restored to their server in the event of a server failure. ### 23. Best image backup software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Macrium Backup & Restore?** What stands out most is how incredibly user-friendly it is. The interface is intuitive, making it easy for both beginners and experienced users to navigate. Implementation is straightforward, with minimal setup time and clear documentation that simplifies deployment across systems. Their customer support is responsive and knowledgeable, always ready to assist when needed. I use it frequently—almost daily—for both scheduled and manual backups, and it never disappoints. The platform is packed with powerful features like image-based backups, rapid restore options, and cloning tools, yet it remains lightweight and efficient. Plus, its seamless integration with Windows environments and other IT tools makes it a perfect fit for our infrastructure. **What do you dislike about Macrium Backup & Restore?** While Macrium Backup & Restore is a powerful and reliable tool, there are a few areas where it could improve. The user interface, although functional, feels a bit outdated compared to more modern backup solutions—it could benefit from a visual refresh. Some advanced features, like scripting or setting up complex backup strategies, may have a steeper learning curve for less technical users. Additionally, while integration is generally smooth, there are occasional compatibility quirks with third-party storage solutions or cloud services that require manual configuration. Lastly, the licensing model can be a bit confusing, especially when managing multiple endpoints or transitioning between free and paid versions. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium Backup & Restore has significantly streamlined our process of creating and managing system images for our process machines. Previously, restoring a machine after a failure or system issue was time-consuming and prone to inconsistencies. With Macrium, we can now create reliable, up-to-date images that allow us to restore machines quickly and consistently. This has drastically reduced downtime and improved operational efficiency. The ability to deploy these images across similar hardware setups also ensures uniformity and saves valuable time for our IT team. ### 24. Perfect, could not be better **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Macrium Backup & Restore?** I am safe with my OS. It nerver failed ot make a restoration. **What do you dislike about Macrium Backup & Restore?** Nothing, The UI is great, nice and easy to use. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Making backups and redeploying . ### 25. I found an capable backup software at a reasonable price, especially with a perpetual license. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Macrium Backup & Restore?** Macrium is essential for our backup and restore needs because it covers multiple operating systems, from the oldest to the newest. Its pricing is very reasonable compared to similar software, and it's reliable enough for our operations. Most importantly, it offers a perpetual license. For us Indonesians, paying for something so expensive and never truly owning it feels very strange. **What do you dislike about Macrium Backup & Restore?** If Macrium does not offer perpetual license anymore. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** as IT Integrator & Dell Partner , there are many e.g. : Mitigating Data Loss and Downtime, cloning, multiple deployment, license resale etc. ### 26. Great customer service and care **Rating:** 5.0/5.0 stars **Reviewed by:** F R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Macrium Backup & Restore?** I contacted their service department and they helped me right away. I'm very satisfy with their services. **What do you dislike about Macrium Backup & Restore?** It would be nice if they offered a one-time lifetime purchase. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** They are responding right away and keeping their customers happy with their performance. ### 27. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Macrium Backup & Restore?** Ease of Use Ease of Implementation Ease of Integration **What do you dislike about Macrium Backup & Restore?** There's nothing I dislike about Macrium Reflect **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Cloning servers Recovering files Disaster Recovery ### 28. .NET and DevOps engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Macrium Backup & Restore?** The speed on modern hardware is epic! I love how the full backup takes only 5 min for 1TB of data :) **What do you dislike about Macrium Backup & Restore?** UI might be a bit out dated, but generally no dislikes! **What problems is Macrium Backup & Restore solving and how is that benefiting you?** The speed is cruical for me. I need to have full disk backup of my workstation daily with incremental backups. Now I need to upgrade network ;) ### 29. Excellent Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Macrium Backup & Restore?** Very intuitive, provides a lot of security and organization. **What do you dislike about Macrium Backup & Restore?** Could you link the license to an account, to be able to use it on more than one machine. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium makes backup easy, and brings the benefit of security and convenience. ### 30. Fabulous Backup solution which gives amazing peace of mind. **Rating:** 4.5/5.0 stars **Reviewed by:** Enda D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Macrium Backup & Restore?** Love the multisite manager. From one, easy to understand interface, we can see the status of all our clients backups. **What do you dislike about Macrium Backup & Restore?** I genuinely can't think of anything to dislike about reflect. It works, every time. Backups are so straight forward and we have total confidence in our restores. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium is quick, and easy to use. It always works! It makes our technicians lives easier. ### 31. Macrium Reflect Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ian L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Macrium Backup & Restore?** Automatic scheduling of tasks, ability to run off a vbscript **What do you dislike about Macrium Backup & Restore?** How easy image guardian can be turned on and off and how it isn't password protected. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Backing up our clients data daily ### 32. Powerfull tool to image and clone disks and partitions **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea L. | System administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Macrium Backup & Restore?** I like the operation speed, the simple and clear interface, the possibility to mount mrimg images as read only or read-write disks and overall the option to bypass read errors on source drive. I Also like a lot the iso rescue image that allows me to copy/restore disk and images also in virtual machine environment **What do you dislike about Macrium Backup & Restore?** There Is Nothing I really dislike in this software, eccept the Missing possibility of image only the used disk space in linux partitions (you can do it with ntfs) .If I could have a linux version ... **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Best way (I tried many softwares) to image clone backup disk and partitions. I use it often to install the operative system , drivers, software in identical machines, making the work One time, them cloning the disk N times. Superfast! I only have then to register windows in each machine with its own licence ! ### 33. Powerful and Cloning Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Casey F. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Macrium Backup & Restore?** My favorite component to Macrium was the Live CD environment cloning process. We used to rely on Clonezilla, but with modern SSD tech, it became a bit cumbersome. **What do you dislike about Macrium Backup & Restore?** I initially did not like that differential backups were locked to the paid version of Reflect. I was able to talk my manager into upgrading to the paid version and the entire team is thankful we did. **Recommendations to others considering Macrium Backup & Restore:** There are always new apps coming out that perform some of the functions of Macrium. If you can take advantage of more than a few features, Reflect is a no-brainer **What problems is Macrium Backup & Restore solving and how is that benefiting you?** We initially used Macrium to simplify the cloning process when moving users to new systems. We quickly realized it could be leveraged for other things such as repairing boot partitions and correcting startup issues in Windows 10 ### 34. Don't look any further for your backup needs **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan S. | Network Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Macrium Backup & Restore?** Macrium is easy to use and is very user-friendly. It has a variety of restore options and has never failed me yet. When testing compression between Macrium and other products on the market, Macrium always came out on top, by far my favorite backup tool. **What do you dislike about Macrium Backup & Restore?** I honestly have no complaints. It does what I need and does it very well. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** We can multiple backup devices very quickly, and when needed restoring is a few simple clicks. ### 35. Refused to clone or copy **Rating:** 1.0/5.0 stars **Reviewed by:** Sean E. | Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Macrium Backup & Restore?** I do not like anything best it is free but useless **What do you dislike about Macrium Backup & Restore?** Refused to clone drive. Refused to copy from origin drive which had flaws. If the origin drive was flawless, I would not be trying to move data from it to the new drive. Used W10 to just copy files over then CCleaner to wipe the old drive. **Recommendations to others considering Macrium Backup & Restore:** If you have 2 perfect flawless drives I am certain it will be great. But then, why do you need to clone one perfect flawless drive to another perfect flawless drive? PS Below question requires me to state I have data backed up w/ MAcrium to submit review. To be completely honest I was not able to backup ANY Data using Macrium. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Tried to use it to clone from a dying spinner hard drive to a new SSD. It was completely useless. ### 36. Easy to use windows drive cloning at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Macrium Backup & Restore?** I like that you can clone a drive while the system is running. Use to be that you had to boot to something other than your operating system and hope it recognized all the devices. Macrium allows you to clone while windows is running. It is convenient and I have rarely had an issue other than when a drive I was copying is failing. **What do you dislike about Macrium Backup & Restore?** There isn't much to complain about with Macrium Reflect. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Macrium provides an easy way to clone your aging HDD to new SSD hardware with minimal effort or experience. ### 37. Best SW for online backup and restore of system image **Rating:** 5.0/5.0 stars **Reviewed by:** peter l. | Founder and Owner of SEO Denmark, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Macrium Backup & Restore?** good support even for the home version support in UK => fast response simple user if **What do you dislike about Macrium Backup & Restore?** So far I have not observed any major issues **What problems is Macrium Backup & Restore solving and how is that benefiting you?** reliable platform for online image backup and restore ### 38. Macrium Reflect: the best way to get your data backup **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano T. | Mr Tamiotti, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Macrium Backup & Restore?** Macrium Reflect is easy to use, has a lot of online tutorials and guides. It is fast and it offers the opportunity to get a clone of your HDD directly on your new SSD, without losing any file or data. Your SSD will be ready to use, just plug and play! **What do you dislike about Macrium Backup & Restore?** I don't dislike anything about Macrium Reflect, even if I use the free version of this software, I can do a lot of things with it. I can just imagine what i would do, once I'll get the paid version! **Recommendations to others considering Macrium Backup & Restore:** Please consider Macrium Reflect if you need a cloning and backupping software that will solve your problem while trying to clone an HDD or to restore an HDD or SSD data. It is really easy to use and you will also find a lot of help on their site. Other than that you can consider Macrium Reflect also from its free edition, that let you try its features, leaving the decision to pay for the service after you try it. I think that once you try it, you won't lose the opportunity to get even more features and service from the paid version. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** I solved a lot of problem with my costumers asking for 1 to 1 clone of their old HDD on other HDD or SSD and also speed up the cloning process. I get a lot of work time reduced thanks to Macrium Reflect. ### 39. Good tool for making disk images **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Macrium Backup & Restore?** What I like most about this tool is being able to make an image of a disk and restore it to a smaller one. For example an image of a 750 GB disk that only had an operating system, lets you load the partitions into a 250 GB SSD. Of course, you have to verify that the boot and system partitions occupy less of that. **What do you dislike about Macrium Backup & Restore?** The worst is when it comes to cloning a disk since it often fails. For that we use Clonezilla which is free software. **Recommendations to others considering Macrium Backup & Restore:** Macrium has a free version with fewer options, I recommend that before buying the professional use the trial **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Thanks to Macrium I have been able to change the hard drives of the devices with SSD without having to format or waste time, just the time to open the device and replace one with the other. ### 40. Simple and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Macrium Backup & Restore?** The free use of many functions; The ability to clone Hard Disks while continuing to use the PC. **What do you dislike about Macrium Backup & Restore?** Only in English and German, it would be better if it were also translated into French, Italian, Spanish. **Recommendations to others considering Macrium Backup & Restore:** Simple and fast **What problems is Macrium Backup & Restore solving and how is that benefiting you?** It has excellently replaced an old software that does not work with the new operating systems. ### 41. Great for Setting Up Work Stations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2019 **What do you like best about Macrium Backup & Restore?** Very simple and straightforward way to clone hard drives so you can set up 40+ work stations all ready to go. You can try it free and dull have a lot of powerful features if you're not convinced. **What do you dislike about Macrium Backup & Restore?** Some times it would crash part way througor have issues if the volume size was not exactly the same **Recommendations to others considering Macrium Backup & Restore:** It is simple way to keep backed up work stations, either generic or specific and put them on an external hard drive **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Our IT department set up 40+ identical work stations and ability to continue to do so if needed with the backups in case a computer dies. ### 42. Best free cloning software, great choice for backups too **Rating:** 4.5/5.0 stars **Reviewed by:** John F. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Macrium Backup & Restore?** I love that Macrium Reflect has a simple to use interface with tons of automated processes. You do not have to be a wizard to figure this out, actually...anyone could. The software will auto-detect connected drives and display them in a logical format for simple understanding of internal drives vs. external drives. The cloning process is amazing and never had a fault with it. It will clone everything properly, all partitions, recovery partitions even, MBR, everything. **What do you dislike about Macrium Backup & Restore?** There are limitations with managing unseen partitions, particularly when the external drive was formatted as an "On-the-go" version of Windows, formatted on a Mac/Unix or other, or a corrupted drive that has no existing partition. In this case you must use another software to first recover or create a partition on the drive. It just would make sense to include something like this in the software to avoid needing another software to create the partition first. **Recommendations to others considering Macrium Backup & Restore:** Try it, you will love the simplicity to the software and how robust it is. The amount of management you can do with Macrium Reflect, scheduling, restoring, cloning, etc., is remarkable. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Computers with HDD's are slow and should not exist, everyone should have updated to an SSD by now. Especially the boot drive. My purpose primarily was upgrading our existing systems without having to fully configure everything from scratch. Obviously, a clone process is the right choice here. With Samsung SSD's, they ship the cloning software with it, but with other drives they do not. Therefore you are on your own to find the cloning software. After using MANY alternative options for testing and reviewing purposes, the conclusion was simple - I will use only 1 software for any SSD that is not Samsung...that is to use Macrium Reflect. ### 43. Incredibly easy and powerful imagining and cloning tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Macrium Backup & Restore?** The product is extremely easy to use, and it is fast. There are multiple options for imaging a drive, including full images, incremental and differential images. Drive cloning can be done to smaller drives by easily decreasing a partition size (assuming there is room on the original drive) and larger drives be increasing the partition size. Both cloning and imaging support both MBR and GPT partitions. Clones are bootable. Cloning and imaging tasks can be scheduled, The paid version allows for deploying an existing system onto new hardware. **What do you dislike about Macrium Backup & Restore?** It’s only available for windows systems. Does not handle drives with I/O errors at all. **Recommendations to others considering Macrium Backup & Restore:** As far as cloning and imaging utilities go, this one is top notch. The free version is feature rich enough that it will work for the vast majority of people. The paid version is very well priced and introduces some very useful features, such as incremental clones and images and new hardware redeployment. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Easy bootable backups of mission critical devices. Imaging and deploying multiple identical systems. Being able to redeploy a system on new hardware. ### 44. A driven drive and image tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Macrium Backup & Restore?** The ease and speed at which you can back up and clone a hard drive. The ability to browse backed up images. The ability to convert Macrium images to Virtual hard drive files and run them as virtual machines. **What do you dislike about Macrium Backup & Restore?** The figuring out the Volume Shadow copy Service errors can be a burden. You can't clone a completely full drive. You can't always clone a drive that's dying. **Recommendations to others considering Macrium Backup & Restore:** Consider getting a USB hard drive dock or two. Reflect works best with a dock. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** An OS reload can have a 1 day turn around if you stay on top of it. ### 45. Best software for maintaining backup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2018 **What do you like best about Macrium Backup & Restore?** It has a good restore and backup performance **What do you dislike about Macrium Backup & Restore?** Very complex for beginners Takes up a lot of CPU **Recommendations to others considering Macrium Backup & Restore:** As far as required for backing up data it is a good one **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Direct Disk Cloning Backing up system state data ### 46. Easiest personal business imaging and cloning tool. SSD friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander Michael T. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2016 **What do you like best about Macrium Backup & Restore?** Current version allows for easy understanding of which PE to pick. Selection of boot options. Ability to pickup and scan for unknown device drivers. The options that are optimized for cloning SSD's is the most handy. Easy to understand and intuitive interface. **What do you dislike about Macrium Backup & Restore?** Previous versions may have difficult to choose and distinguish between PE environments. However now most windows based share the same PE up to WIN10. More dynamic partition resizing wizard or calculator would be helpful. To make it even more foolproof, explanations of each step and option could be built in to as highlightable float boxes. **What problems is Macrium Backup & Restore solving and how is that benefiting you?** Making compressed easy images of systems. Macrium also handles GPT clones seamlessly. ## Macrium Backup & Restore Discussions - [Is macrium software safe?](https://www.g2.com/discussions/is-macrium-software-safe) - 2 comments - [What does Macrium Reflect do?](https://www.g2.com/discussions/what-does-macrium-reflect-do) - 1 comment - [View Macrium Backup & Restore pricing details and edition comparison](https://www.g2.com/products/macrium-backup-restore/reviews?filters%5Bcompany_segment%5D%5B%5D=179§ion=pricing&secure%5Bexpires_at%5D=2026-05-23+13%3A37%3A15+-0500&secure%5Bsession_id%5D=715f721f-8eab-4953-898d-b0176ec4c344&secure%5Btoken%5D=cbf94cd88c86a10f962be5282c728900fe30a3bea3c25898940cdd276b1c3c05&format=llm_user) ## Macrium Backup & Restore Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Administration** - Compression - Automation - Web Interface - Administration Console **Functionality** - On Premises Recovery - Cloud Recovery - Prior State Recovery - Replication **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Backup - Storage **Deployment** - Device Variety - OS Variety - Deployment Methods **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards **Management** - Encrypted Storage **Security ** - Encryption - Data Protection **Imaging** - Remote Imaging - Offline imaging - Online imaging **Security** - Data Encryption - Security and Compliance - Deduplication ## Top Macrium Backup & Restore Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [AOMEI Backupper](https://www.g2.com/products/aomei-technology-aomei-backupper/reviews) - 4.3/5.0 (18 reviews) - [EaseUS Data Recovery](https://www.g2.com/products/easeus/reviews) - 4.8/5.0 (384 reviews)