A great way to integrate a large team of post-production professionals across multiple areas using a single shared source of data. All you need is a computer with a decent internet connection, and you can get started right away with minimal syncing and file downloads. The classic pricing with Wasabi is quite affordable for the level of service you receive. There is plenty of support available. There is no AI integration which I see as a bonus. User interface is pretty much your own computer system, it runs in the background. Review collected by and hosted on G2.com.

The new pricing is very expensive per TB. And if you don't have a strong internet connection you are pretty much locked out of using the system as caching files takes quite a long time. Review collected by and hosted on G2.com.

The ease of use, the speed and the interconnectivity. I'm able to work collaboratively on any project (with multiple remote collaborators) and see updates in real time but without any lag in the software. The speed is the same as if I was working on my desktop. Review collected by and hosted on G2.com.

The setup was a little bit fiddly but much of that is due to the data security conformity where I work. I had great support from the LucidLink team who collaborated with our IT support team. There is nothing I dislike about using LucidLink for day to day tasks - its just like using my computer's native filing system but I have access to all projects by all other collaborators on the same system.

I think there could be some improvements ot user management to allow more flexibility and visibility and to allow freelance users to be managed more quickly. Review collected by and hosted on G2.com.

In creative or production projects, the problem usually isn't that the team doesn't know what to do. The real problem is that nobody can move forward until a file finishes downloading, the right version shows up, or someone confirms where the final assets are. Before LucidLink, a big part of my work as a Project Manager was basically managing the chaos around files: who had them, who uploaded them, which version was the right one, and how long it would take before the rest of the team could start working. With LucidLink, that whole process feels different. Instead of waiting for full downloads or duplicating folders across different people, the team works from a shared filespace almost like it were a local drive. For projects with video files, heavy graphics, design assets, or production material, that difference is huge. It doesn't feel like constantly uploading and downloading files anymore. It feels like everyone is working from the same place. Everyone goes into the same filespace and finds the updated material there. That alone cuts down a lot of unnecessary conversations about versions and makes reviews much easier to manage. Review collected by and hosted on G2.com.

We tried moving too many folders at once in the beginning and ended up bringing some of our old mess with us. Folder names, permissions, deliverables, versions, final files, that structure still needs to be planned properly. Once we cleaned that up, the platform started giving us a lot more value. Review collected by and hosted on G2.com.

My favorite thing about LucidLink is that it one of those tools that just works. There's very little complexity to it. The system is easy to set up and configure and they have a pricing model that makes it very easy to anticipate costs. We've had very few technical issues with it and even when we have their tech support is very responsive and quick to resolve even minor issues. Review collected by and hosted on G2.com.

There's not much to really dislike about the system. I wish there were "guest" or "read-only" account options offered at a lower price but hard to complain too much given the price point it's offered at. I do wish cache management was a bit more refined. If I want to clear my cache to make room on my hard drive I feel like I have to kind of hack my way to doing that. Would be nice if there was a simple "Clear Cache" button (like what Adobe Premiere has) to make room when the cache gets full. Review collected by and hosted on G2.com.

LucidLink lets our team of editors, mograph artists, colorists, audio engineers, and even account management work from a single source of truth. There’s no more collecting files, duplicating projects and merging later, or pushing and pulling assets to Dropbox/Google/Frame just so someone else can jump in and work on the same project. Now we simply add them as a member, they sign into LucidLink, and within minutes they’re up and running.

Being able to open a project in Premiere or After Effects and have it pin all the used footage—or even just the footage used in a specific sequence—is a huge time-saver. It makes accessing cloud-based storage feel much more like working locally.

The best part is that our staff and freelancers are no longer limited by geography. An editor can be in Indiana, VFX in Florida, mograph in LA, and the sound mix in New York, and it still feels like we’re all working in the same facility. Review collected by and hosted on G2.com.

The ability to share links with non-Lucid members could be improved. It's great that we can share assets, but it's a bit convoluted and requires using LucidLink via the web browser, which is slower than using it as a mounted drive.

It would also be great if you could pause or prioritize syncing. Right now files appear to be syncing in the order they are updated or moved ot Lucid, but sometimes you may be transferring a lot of large files (say footage after a shoot), but a higher priority file needs to be pushed after that footage was started. Having an interface with a list of all files syncing and the ability to tag specific files as High, Medium, Low prioirity would be fantastic. Review collected by and hosted on G2.com.

The ability to have my projects stored in the cloud, with versioning (and backup), as well as the ability to collaborate with remote editors/assistant editors makes LucidLink a truly outstanding product that feels like a necessity for modern day post production. Review collected by and hosted on G2.com.

Unfortunately however, LucidLink isn't without its flaws. It can be tricky to troubleshoot, and I have had a couple instances where the files haven't properly uploaded, a project has become corrupted, or connections just fully drop. There was a period of about a month where the system became so unreliable I almost considered abandoning it entirely. Thankfully working alongside customer support we seem to have resolved most of the issues.

Additionally, while the cost is *relatively* affordable, for small indie projects or freelancers the cost is enough that you definitely need to justify it. I wish there was a more cost effective tier that would make it feel like a no-brainer to use. Review collected by and hosted on G2.com.

The most helpful thing about Lucidlink is that it is incredibly intuitive. All of the magic is happening in the background, and the average user doesn't need to understand an entirely new technology framework. Add on top of the fact that it just works - the performance is great, and because it essentially maps a new local drive, there are no complicated integration steps to get it to work with all of our production software - and I can easily say that it's the highest combination of usability, cost-effectiveness, and workflow impact currently in our stack.

The support team has been super helpful in our scoping, integrations, and rollout to a wider team of primarily graphic design, video editing, and 3D animation teams. Review collected by and hosted on G2.com.

The only issues we've encountered have been around software versions and updates, specifically how they have interacted with our company's IT hardware policies. The machine IDs got a little squirrelly when someone would get a new computer, but between the Lucid team and our folks, we were able to eventually identify the issues and get them ironed out. Review collected by and hosted on G2.com.

Collaboration in LucidLink is appealing because it gives users a familiar local-drive experience while keeping files in the cloud. It avoids many of the headaches that come with VPN file shares, traditional sync tools, large downloads, and version conflicts. I especially like it for remote teams working with large files, since it streams only what users need, reduces local storage requirements, and keeps everyone working from the same central source. Security is another strong point, with encrypted cloud-based access and better control than ad-hoc file sharing. I also like the speed compared to OneDrive. Review collected by and hosted on G2.com.

What I don’t like about LucidLink is that it can become expensive compared to traditional file storage or basic cloud sync tools, especially as data and users grow. Performance is still heavily dependent on internet quality, latency, local cache setup, and endpoint reliability, so it is not immune to “slow file access” complaints.

It also adds another platform for IT to manage, monitor, secure, and support. Users may need some adjustment because it is not exactly the same as a normal file server or OneDrive/SharePoint sync. I would also be cautious about using it as a blanket replacement for all file storage without proper testing, especially for very large datasets, poor connectivity sites, or workloads that need guaranteed LAN-speed access. Review collected by and hosted on G2.com.

LucidLink is a great easy way to have all of our office data in a central location for all employees to access needed information to complete their work. The support has always been great when it was needed and It has been able to keep up performance with all of our employees whether in office or working remotely. The User Interface is easy enough to use even for employees with little experience. The pricing per employee makes it very economical and a great choice for any office. Review collected by and hosted on G2.com.

The only thing I dislike about LucidLink and doesn't affect every profession is when it comes to using Quickbooks. If you close out of a QuickBooks file and don't let it fully upload before the computer shuts down, you lose data and have to import one of the backups. Review collected by and hosted on G2.com.

What's great about LucidLink is that, unlike other file management systems like Dropbox or Facilis, the caching process is extremely simple and fast. The UI is well-built and everything works smoothly, guaranteeing fast performance in my video editing workflow. Review collected by and hosted on G2.com.

I can't name many downsides, the only one I have in mind is that sometimes the cache fills up local storage, and when you go to drop it, it doesn't act immediately. My workaround for this is I set a new pin limit at 1 GB and then it flushes out the cache immediately. But I wish clicking "drop cache" immediately got rid of all the files and freed up space locally, without having to use this workaround. Review collected by and hosted on G2.com.