
The idea of AI video generation sounded promising, but honestly, I didn’t find anything particularly impressive or useful enough to justify the cost. The platform simply didn’t meet my expectations. Review collected by and hosted on G2.com.
Terrible billing practices and even worse customer service! I stopped using LTX in August because the results were disappointing. Two months later, they unexpectedly charged my card CAD $57.98. No payment appeared in September, and they couldn’t even bother explaining why I was suddenly charged in October. When I demanded a refund, they simply hid behind their refund policy and refused. Absolutely unacceptable. Be extremely careful before giving this company your credit card information. I regret ever subscribing! Review collected by and hosted on G2.com.
We’re sorry you were disappointed with both the results and the service you received. A charge after you stopped using the platform deserves a clear explanation, and we’d like the opportunity to look into it. Please contact our support team with the relevant billing details so we can investigate.
