LOU powered by Evosus Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the all-in-one solutions of LOU, streamlining operations and enhancing business efficiency with comprehensive features. (1 mentions)

Users appreciate the exceptional customer service of LOU, especially the thorough assistance during setup and follow-up. (1 mentions)

Users find LOU powered by Evosus to be easy to use, thanks to excellent support and training provided. (1 mentions)

Users appreciate the efficiency of LOU, as it consolidates multiple functions into one seamless software solution. (1 mentions)

Users appreciate how LOU's industry-specific features enhance efficiency and support business growth through a unified platform. (1 mentions)

Users find difficult learning curves in accounting features, with a lack of intuitive training and quick visibility. (1 mentions)

Users find the accounting interface challenging, requiring adjustment and lacking immediate visibility compared to previous software. (1 mentions)

Users find the calendar view functionality lacking, as it fails to display job lengths and designated times effectively. (1 mentions)

Users dislike the inefficient calendar view of LOU, which lacks task duration and designated time display. (1 mentions)

Users find the insufficient guidance for accounting in LOU challenging, requiring extra effort to navigate effectively. (1 mentions)

5 Pros or Advantages of LOU powered by Evosus

1. All-in-one Solutions

Users appreciate the all-in-one solutions of LOU, streamlining operations and enhancing business efficiency with comprehensive features.

See 1 mentions

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JC

Jen C.

Small-Business (50 or fewer emp.)

5.0/5

"Meets all our Business Needs"

What do you like about LOU powered by Evosus?

I love that Lou understands the industry. All of the features make sense for the way we run our business. There are so many features that I know is go

2. Customer Service

Users appreciate the exceptional customer service of LOU, especially the thorough assistance during setup and follow-up.

See 1 mentions

See Related User Reviews

KM

Kristetta M.

Small-Business (50 or fewer emp.)

4.5/5

"They do what they say!"

What do you like about LOU powered by Evosus?

LOU is visually appealing, that is what drew us to LOU in the first place. It does what is claims and the people behind it are top-notch. Ashlea G. ha

3. Ease of Use

Users find LOU powered by Evosus to be easy to use, thanks to excellent support and training provided.

See 1 mentions

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KM

Kristetta M.

Small-Business (50 or fewer emp.)

4.5/5

"They do what they say!"

What do you like about LOU powered by Evosus?

LOU is visually appealing, that is what drew us to LOU in the first place. It does what is claims and the people behind it are top-notch. Ashlea G. ha

4. Efficiency

Users appreciate the efficiency of LOU, as it consolidates multiple functions into one seamless software solution.

See 1 mentions

See Related User Reviews

JC

Jen C.

Small-Business (50 or fewer emp.)

5.0/5

"Meets all our Business Needs"

What do you like about LOU powered by Evosus?

I love that Lou understands the industry. All of the features make sense for the way we run our business. There are so many features that I know is go

5. Features

Users appreciate how LOU's industry-specific features enhance efficiency and support business growth through a unified platform.

See 1 mentions

See Related User Reviews

JC

Jen C.

Small-Business (50 or fewer emp.)

5.0/5

"Meets all our Business Needs"

What do you like about LOU powered by Evosus?

I love that Lou understands the industry. All of the features make sense for the way we run our business. There are so many features that I know is go

5 Cons or Disadvantages of LOU powered by Evosus

1. Difficult Learning

Users find difficult learning curves in accounting features, with a lack of intuitive training and quick visibility.

See 1 mentions

See Related User Reviews

JC

Jen C.

Small-Business (50 or fewer emp.)

5.0/5

"Meets all our Business Needs"

What do you dislike about LOU powered by Evosus?

The accounting side takes a bit of getting used to. It's very different from what we used before. The quick visibility I'm used to from our previous s

2. Financial Reporting

Users find the accounting interface challenging, requiring adjustment and lacking immediate visibility compared to previous software.

See 1 mentions

See Related User Reviews

JC

Jen C.

Small-Business (50 or fewer emp.)

5.0/5

"Meets all our Business Needs"

What do you dislike about LOU powered by Evosus?

The accounting side takes a bit of getting used to. It's very different from what we used before. The quick visibility I'm used to from our previous s

3. Functionality Issues

Users find the calendar view functionality lacking, as it fails to display job lengths and designated times effectively.

See 1 mentions

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KM

Kristetta M.

Small-Business (50 or fewer emp.)

4.5/5

"They do what they say!"

What do you dislike about LOU powered by Evosus?

My least favorite part of LOU is the calendar view. It does not show the length of a job/task in the new or classic view nor does it give a designated

4. Inefficiency

Users dislike the inefficient calendar view of LOU, which lacks task duration and designated time display.

See 1 mentions

See Related User Reviews

KM

Kristetta M.

Small-Business (50 or fewer emp.)

4.5/5

"They do what they say!"

What do you dislike about LOU powered by Evosus?

My least favorite part of LOU is the calendar view. It does not show the length of a job/task in the new or classic view nor does it give a designated

5. Insufficient Guidance

Users find the insufficient guidance for accounting in LOU challenging, requiring extra effort to navigate effectively.

See 1 mentions

See Related User Reviews

JC

Jen C.

Small-Business (50 or fewer emp.)

5.0/5

"Meets all our Business Needs"

What do you dislike about LOU powered by Evosus?

The accounting side takes a bit of getting used to. It's very different from what we used before. The quick visibility I'm used to from our previous s

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TG

Travis G.

Materials Manager

Small-Business (50 or fewer emp.)

12/20/2022

"Excellent Customer Service"

5/5

What do you like best about LOU powered by Evosus?

Lou is pretty user friendly and the mobile app is very nice. Ashlea is my favorite person at LOU! Review collected by and hosted on G2.com.

What do you dislike about LOU powered by Evosus?

The lack of tools that were available in the legacy version of Evosus. Review collected by and hosted on G2.com.

PP

Pam P.

General Manager

Small-Business (50 or fewer emp.)

11/29/2022

"The experience has been good"

4.5/5

What do you like best about LOU powered by Evosus?

What I like best is the ease of changing the price on a product Review collected by and hosted on G2.com.

What do you dislike about LOU powered by Evosus?

When an update is done, sometimes it will make the POS system weird, and how it is not that easy to get help when we open up because we are in the eastern time zone Review collected by and hosted on G2.com.

SE

Shawn E.

Operations Manager

Small-Business (50 or fewer emp.)

5/16/2022

"A-TEX Family Fun Center, Austin TX."

5/5

What do you like best about LOU powered by Evosus?

After 48 years in business, we now have the long-overdue ability to see every order in our system for all locations. Before there was a lot of time spent calling stores, and gathering information about open orders. Review collected by and hosted on G2.com.

What do you dislike about LOU powered by Evosus?

The point of sale system can be more user-friendly by allowing a quicker log-in process. The register is shared by all employees, and logging in and out between transactions takes too much time. Review collected by and hosted on G2.com.

Recommendations to others considering LOU powered by Evosus:

The onboarding process is a very important set because it determines how LOU will look and operate for your business. Take your time and plan out how you want LOU to work with your customers, and employees. Review collected by and hosted on G2.com.

What problems is LOU powered by Evosus solving and how is that benefiting you?

We are solving our problem of incorrectly ordering inventory by having the ability to see what each location has on hand. We have also realized how beneficial all of the different types of reporting are. Numbers that we never tracked before are now essential. Review collected by and hosted on G2.com.

Response from Dan McManus of LOU powered by Evosus

edit

Thank you Shawn! Knowing that A-Tex is a growing multi-location retail and service company, we appreciate your feedback. We'll continue to release LOU updates with new features every 3 weeks. And you're going to love the next generation POS launching this year. It will be available on the same equipment you use today with faster screens, payment on account & split payment capabilities. All releases are included with your monthly licensing.

See how LOU powered by Evosus improved

AR

Verified User in Retail

Small-Business (50 or fewer emp.)

8/24/2022

"easy to use"

5/5

What do you like best about LOU powered by Evosus?

Customer information is accessible easily. Estimates and sales orders are easy to work with and easily teachable to new employees. Review collected by and hosted on G2.com.

What do you dislike about LOU powered by Evosus?

Time it takes to find invoices for a customer if you don't know the exact date. Taxes are not showing on sales orders to give a full total of the project. Review collected by and hosted on G2.com.

MW

Mickey W.

Manager

Small-Business (50 or fewer emp.)

9/15/2021

"Very responsive team"

5/5

What do you like best about LOU powered by Evosus?

I like how everyone is on the same page. Review collected by and hosted on G2.com.

What do you dislike about LOU powered by Evosus?

work arounds and no split payments. Reporting also is in the works we know but some of them are very difficult and inaccurate. Review collected by and hosted on G2.com.

Recommendations to others considering LOU powered by Evosus:

Worth the money, updates always coming out. Review collected by and hosted on G2.com.

What problems is LOU powered by Evosus solving and how is that benefiting you?

We used to do everything with paper contracts, then the customer documents would go into a file. It has been awesome with everything easily available on the computer! Review collected by and hosted on G2.com.