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Lost and Found Software - Have it Back Reviews & Product Details

LostandFoundSoftware.com provides you with the best Lost and Found experience. Powered by next edge technologies like AI and Machine Learning to add found items via image recognition, it’s never been easier to provide excellent service and decrease your workload. You have the choice concerning your device – our solution is fully compatible with your tablet, smartphone or computer. The Lost and Found Software automates administrative tasks like cataloging items and inquiries, matching them, returning of the items, charging and settling any handling and shipment fees, etc. Innovation such as image recognition and a chatbot enable easy and customer friendly Lost and Found management. Increase your return rate now for the best Lost and Found experience worldwide.

Seller

Have it Back

Languages Supported

Catalan, German, English, French, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish

Product Description

Lost and Found Manager helps companies run their lost and found systems so that they can get better at returning items.

Overview by

🔎 Markus Schaarschmidt (SaaS & FINDtech for the Lost and Found Industry)

Pricing

Pricing provided by Lost and Found Software - Have it Back.

Free

0

Unlimited Users and Inquiries

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Lost and Found Software - Have it Back Media

Lost and Found Software - Have it Back Demo - Lost and Found Software

Your lost and found solution accommodates distinct workstations. Employees can make use of either a full enterprise software (e.g. info desk) or a mobile app (e.g. on the field staff) in order to fulfill their respective responsibilities most effectively.

Lost and Found Software - Have it Back Demo - Image Recognition

Image recognition technology automatically identifies details of the found item. Details include type of item, brand, serial numbers and more. Even info on IDs can be recognized via text recognition.

Lost and Found Software - Have it Back Demo - Handling Gateway

Customers are happier if they have a say in the return process. A modern lost and found solution realizes this desire and has the capacity to include multiple shipment providers and services for the customer to choose from. It is then ultimately up to the company which services it wants to make a...

Lost and Found Software - Have it Back Demo - Smart Matching powered by Machine Learning

Automated Smart Matching of found items and customer inquiries by the software reduces the workload immensely. Manual checking becomes obsolete and staff can concentrate on increasing their return rate even more. Future proof lost and found solutions learn to self-improve over time, e.g. via mach...

Lost and Found Software - Have it Back Demo - Holistic Lost and Found Network

Most people don’t know where they lost something. That means once something goes missing, they’ll have to contact multiple locations. Continuously. Connecting you to a holistic network for misplaced items is the best way to reduce inquiries at your venue as well as to refer customers to the actua...

Lost and Found Software - Have it Back Demo - Easy Usability

There are certain standards web users have acquired over the past decades. Usability, familiarity, intuitive look and feel for both employees and customers are important factors to ensure use is pleasant und efficient.

Lost and Found Software - Have it Back Reviews (4)

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RF

Ricardo F.

System Engineer

Information Services

Mid-Market (51-1000 emp.)

4/27/2021

"The best of the best tools"

5/5

What do you like best about Lost and Found Software - Have it Back?

This tool best is the quality of the features and appearance of the super intuitive and functional console. It is possible to customized all the forms, embedded tutorials, and with total management of the lost and found items. Super excited about all the potential he has. Lost and Found Software is designed to reduce the administrative workload, while improving service and increasing the return rate and customer satisfaction. All support is quick in response and easy to reach. Integration with AD SSO login is possible in order to improve the user experience. Review collected by and hosted on G2.com.

What do you dislike about Lost and Found Software - Have it Back?

Nothing to dislike, small a few notes here and there but nothing much to point a finger at. Nothing to dislike, small a few notes here and there but nothing much to point a finger at. Is to use and abuse the tool with nothing to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Lost and Found Software - Have it Back:

Please make it a try. It's beneficial to manage all the items. The reports are great, labels, and all the workflow. Ahh, and have all GDPR compliance. Review collected by and hosted on G2.com.

What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?

It came to help a lot in managing all the lost articles and all the follow-up until its owner was found. Great experience till now. Cames to decrease our organization’s workload and all the management of the tool. Our internal control has improved dramatically with the integration of this tool. Review collected by and hosted on G2.com.

AA

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

12/11/2020

"An excellent choice for international airports"

5/5

What do you like best about Lost and Found Software - Have it Back?

Great team behind the software that helped us really customise everything exactly how we needed it. Review collected by and hosted on G2.com.

What do you dislike about Lost and Found Software - Have it Back?

The standard SLA is fine, but a 24/7 phone service at a cheaper rate could help Review collected by and hosted on G2.com.

Recommendations to others considering Lost and Found Software - Have it Back:

For larger organizations, make sure you get a personal contact from the core team to additionally accelarate the speed in which enquiries are processed. Review collected by and hosted on G2.com.

What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?

Operating in an International airport environement we are confronted with tens of thousands of enquiries from passengers as well as tens of thousands of found items. Our previous process was manual and labour intensive. Since we started using this Lost And Found Software we have been able to work much faster, return more items and generally keep better track of all the things going on in our lost property department. Review collected by and hosted on G2.com.

AP

Anna P.

Enterprise (> 1000 emp.)

3/27/2020

"Great solution for aviation environment"

5/5

What do you like best about Lost and Found Software - Have it Back?

This software is a real time saver. What took us days or even weeks before is now often done in one day, leaving us more time to investigate and pursue customer care. Review collected by and hosted on G2.com.

What do you dislike about Lost and Found Software - Have it Back?

There could be more languages integrated. I believe that Spanish and others are currently being implemented, so if that happens, it'll be a good step to take. Review collected by and hosted on G2.com.

Recommendations to others considering Lost and Found Software - Have it Back:

Go for it! And if your organization is a smaller venue, you may even get the services free of charge. Review collected by and hosted on G2.com.

What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?

"We run the lost and found at an airport and also take care not only of items lost at the airport, but also take over items from the airlines. It's a massive amount of work to take care of the items themselves, but also our customers. This needs to be done by multiple employees across multiple locations.

The Lost and Found Software Manager takes care of a great deal of our workload. Especially the automated smart matching is great because it identifies owners of found items. I also like the user management, which lets the manager decide which users and/or stations are authorized for specific action like handing out found items to owners or opening the cash register.

The image recognition feature is also great because instead of having to type in every item, we can just take a picture and the software places the item into the right category." Review collected by and hosted on G2.com.

AA

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

4/8/2020

"Wish I'd known of it sooner!"

5/5

What do you like best about Lost and Found Software - Have it Back?

Clear focus on customer service and great functionality. The software shows that the developers thought of nearly everything when it comes to acutal lost and found processes. Review collected by and hosted on G2.com.

What do you dislike about Lost and Found Software - Have it Back?

Doesn't work offline - can be difficult to use in areas without any reception. Review collected by and hosted on G2.com.

Recommendations to others considering Lost and Found Software - Have it Back:

Go for it! And if your organization is a smaller venue, you may even get the services free of charge. Review collected by and hosted on G2.com.

What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?

Much faster processing of found property and customer inquiries. Task lists make managing items in bulk extra easy as well (for example when handing over all passports to the police). Integrated return system for payment and shipping works great and I personally appreciate not having to take care of thousand of transactions myself because the software takes care of it for us. Review collected by and hosted on G2.com.