# Lost and Found Software - Have it Back Reviews **Vendor:** Have it Back **Category:** [Lost and Found Software](https://www.g2.com/categories/lost-and-found) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About Lost and Found Software - Have it Back LostandFoundSoftware.com provides you with the best Lost and Found experience. Powered by next edge technologies like AI and Machine Learning to add found items via image recognition, it’s never been easier to provide excellent service and decrease your workload. You have the choice concerning your device – our solution is fully compatible with your tablet, smartphone or computer. The Lost and Found Software automates administrative tasks like cataloging items and inquiries, matching them, returning of the items, charging and settling any handling and shipment fees, etc. Innovation such as image recognition and a chatbot enable easy and customer friendly Lost and Found management. Increase your return rate now for the best Lost and Found experience worldwide. ## Lost and Found Software - Have it Back Reviews ### 1. The best of the best tools **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo F. | System Engineer, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Lost and Found Software - Have it Back?** This tool best is the quality of the features and appearance of the super intuitive and functional console. It is possible to customized all the forms, embedded tutorials, and with total management of the lost and found items. Super excited about all the potential he has. Lost and Found Software is designed to reduce the administrative workload, while improving service and increasing the return rate and customer satisfaction. All support is quick in response and easy to reach. Integration with AD SSO login is possible in order to improve the user experience. **What do you dislike about Lost and Found Software - Have it Back?** Nothing to dislike, small a few notes here and there but nothing much to point a finger at. Nothing to dislike, small a few notes here and there but nothing much to point a finger at. Is to use and abuse the tool with nothing to dislike. **Recommendations to others considering Lost and Found Software - Have it Back:** Please make it a try. It's beneficial to manage all the items. The reports are great, labels, and all the workflow. Ahh, and have all GDPR compliance. **What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?** It came to help a lot in managing all the lost articles and all the follow-up until its owner was found. Great experience till now. Cames to decrease our organization’s workload and all the management of the tool. Our internal control has improved dramatically with the integration of this tool. ### 2. An excellent choice for international airports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Lost and Found Software - Have it Back?** Great team behind the software that helped us really customise everything exactly how we needed it. **What do you dislike about Lost and Found Software - Have it Back?** The standard SLA is fine, but a 24/7 phone service at a cheaper rate could help **Recommendations to others considering Lost and Found Software - Have it Back:** For larger organizations, make sure you get a personal contact from the core team to additionally accelarate the speed in which enquiries are processed. **What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?** Operating in an International airport environement we are confronted with tens of thousands of enquiries from passengers as well as tens of thousands of found items. Our previous process was manual and labour intensive. Since we started using this Lost And Found Software we have been able to work much faster, return more items and generally keep better track of all the things going on in our lost property department. ### 3. Great solution for aviation environment **Rating:** 5.0/5.0 stars **Reviewed by:** Anna P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2020 **What do you like best about Lost and Found Software - Have it Back?** This software is a real time saver. What took us days or even weeks before is now often done in one day, leaving us more time to investigate and pursue customer care. **What do you dislike about Lost and Found Software - Have it Back?** There could be more languages integrated. I believe that Spanish and others are currently being implemented, so if that happens, it'll be a good step to take. **Recommendations to others considering Lost and Found Software - Have it Back:** Go for it! And if your organization is a smaller venue, you may even get the services free of charge. **What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?** "We run the lost and found at an airport and also take care not only of items lost at the airport, but also take over items from the airlines. It's a massive amount of work to take care of the items themselves, but also our customers. This needs to be done by multiple employees across multiple locations. The Lost and Found Software Manager takes care of a great deal of our workload. Especially the automated smart matching is great because it identifies owners of found items. I also like the user management, which lets the manager decide which users and/or stations are authorized for specific action like handing out found items to owners or opening the cash register. The image recognition feature is also great because instead of having to type in every item, we can just take a picture and the software places the item into the right category." ### 4. Wish I'd known of it sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Lost and Found Software - Have it Back?** Clear focus on customer service and great functionality. The software shows that the developers thought of nearly everything when it comes to acutal lost and found processes. **What do you dislike about Lost and Found Software - Have it Back?** Doesn't work offline - can be difficult to use in areas without any reception. **Recommendations to others considering Lost and Found Software - Have it Back:** Go for it! And if your organization is a smaller venue, you may even get the services free of charge. **What problems is Lost and Found Software - Have it Back solving and how is that benefiting you?** Much faster processing of found property and customer inquiries. Task lists make managing items in bulk extra easy as well (for example when handing over all passports to the police). Integrated return system for payment and shipping works great and I personally appreciate not having to take care of thousand of transactions myself because the software takes care of it for us. ## Lost and Found Software - Have it Back Discussions - [What is Lost and found Software?](https://www.g2.com/discussions/what-is-lost-and-found-software) - [Will my team need training?](https://www.g2.com/discussions/will-my-team-need-training) - 1 upvote - [How does the Handling Gateway work?](https://www.g2.com/discussions/how-does-the-handling-gateway-work) - 1 upvote - [Which browsers does the Lost and Found Manager support?](https://www.g2.com/discussions/which-browsers-does-the-lost-and-found-manager-support) - 1 upvote - [Are there any technical restrictions, such as browser or operating system?](https://www.g2.com/discussions/are-there-any-technical-restrictions-such-as-browser-or-operating-system) - 1 upvote - [View Lost and Found Software - Have it Back pricing details and edition comparison](https://www.g2.com/products/lost-and-found-software-have-it-back/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+03%3A34%3A02+-0500&secure%5Bsession_id%5D=9a388005-f633-4e62-a61d-a86eaf769a13&secure%5Btoken%5D=9cee6a5972930d741cb1c05e03e7c69b2713dbf3132c77f1f8235706fbff2e11&format=llm_user) ## Lost and Found Software - Have it Back Features **Utility** - Lost Item Report - Lost Item Claiming - Item Matching - Internal Dashboard - Client Facing Dashboard - Image Recognition **Management** - Claim History - Reporting - Lost Item Inventory - Claim Management - Chat **Agentic AI - Lost and Found** - Decision Making ## Top Lost and Found Software - Have it Back Alternatives - [Chargerback](https://www.g2.com/products/chargerback/reviews) - 5.0/5.0 (2 reviews) - [iLost for Business](https://www.g2.com/products/ilost-for-business/reviews) - 4.3/5.0 (2 reviews) - [Crowdfind](https://www.g2.com/products/crowdfind/reviews) - 3.8/5.0 (2 reviews)