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Looka Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the logo design capabilities of Looka effective, though experiences may vary during usage. (1 mentions)
Users find Looka expensive and misleading, especially with a subscription covering only one logo and poor refund policies. (1 mentions)
Users express frustration over poor customer support, especially regarding refund issues and misleading subscription details. (1 mentions)
Users feel frustrated by the Pro Version's high cost, which only covers one logo and limited refund options. (1 mentions)

Top Pros or Advantages of Looka

Top Cons or Disadvantages of Looka

Looka Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Looka, and what problem is it built to solve?

Looka is an online platform with AI-powered tools for designing logos and building brand identities. It also provides branding packages with digital and print-ready resources, such as business cards and social media kits, for entrepreneurs, startups, and small businesses seeking an affordable, efficient design solution.

Looka Reviews (16)

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Reviews

Looka Reviews (16)

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2.7
16 reviews
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Michael L.
ML
Michael L.
Customer Experience Manager
Internet
Small-Business (50 or fewer emp.)
"Extremely Disappointing & Misleading Service"
0/5
What do you like best about Looka?

The making of the logos appeared to be working well for me, some interesting capabilities, but i didnt get a chance to do much more due to the negative experience. Review collected by and hosted on G2.com.

What do you dislike about Looka?

I paid $100 for a Looka subscription under the impression it would allow me to work on multiple logos, but it turns out it only covers ONE logo. Within 20 minutes of purchase, I contacted them to cancel and request a refund, yet they only offered a partial refund of less than 30%. I didn’t download a single logo, and I’m sure they can verify that yet they still refused to refund the full amount. If I had known this was for one logo only, I would have chosen the one-time $20 option instead. It’s frustrating that a company would rather cling to a small amount of money than prioritize customer satisfaction. This feels like a poor business practice, and I’ll be sharing my negative experience widely. I wouldn’t recommend this service to anyone. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Small-Business (50 or fewer emp.)
"Few logos provided, expensive price"
0/5
What do you like best about Looka?

Did not like the delivery of few logos and that they created a subscription when i was thinking that it was a one time purchase Review collected by and hosted on G2.com.

What do you dislike about Looka?

They make it like a sale but they create a subscription and will charge yearly without any prior notice, even if you do not access their site. Review collected by and hosted on G2.com.

Angelo S.
AS
Angelo S.
CEO
Small-Business (50 or fewer emp.)
"Unuseful after you paid for the annual plan."
0.5/5
What do you like best about Looka?

the ideas you get and the easy way to check the changes and options. Review collected by and hosted on G2.com.

What do you dislike about Looka?

Paying the annual plan is not possible to change the logo; before paying, you do not receive any notification about this. At the same time, the tool's value is given to the users with the logo, don't make sense that the user can't change the name. Bad experience, never will pay for this again. Review collected by and hosted on G2.com.

Sue B.
SB
Sue B.
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
Originally submitted 7/16/2020
"Looka Review"
4.5/5
Verified User in Food Production
UF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Please save your money and time"
0/5
What do you like best about Looka?

I found my logo on another sight in 2 mins after spending $100 with this company. Review collected by and hosted on G2.com.

What do you dislike about Looka?

You can find their logos all over the web. Not legit. Stay away. Review collected by and hosted on G2.com.

Julian D.
JD
Julian D.
Country Sales Manager
Small-Business (50 or fewer emp.)
"Looka needs to improve on how they treat and manage their clients better!"
0/5
What do you like best about Looka?

I liked the fact that the fonts and color schemes are fresh. Review collected by and hosted on G2.com.

What do you dislike about Looka?

Support is horrible to deal with since they never provide a solution, instead ask you to repeat yourself to a new representative. When it comes to the platform itself, after some time, none of your bought logos are downloadable, and that's when support is noticeably absent (online chat facility). Review collected by and hosted on G2.com.

Cody R.
CR
Cody R.
Solutions Engineer
Small-Business (50 or fewer emp.)
"Works well, but you are limited in customizing"
4.5/5
What do you like best about Looka?

The user interface is very clean and it is extremely user-friendly. In just a matter of minutes you can input your name, general field, and give feedback on symbols and designs that you like. This then feeds into their algorithm to give you designs they believe you will like the most. The designs in general are nice and clean. Review collected by and hosted on G2.com.

What do you dislike about Looka?

Although Logojoy does provide great options and an intuitive interface, you are very limited on customizing your logo. Besides changing basic color schemes and adding or removing a predefined symbol you are unable to customize the logo further. Review collected by and hosted on G2.com.

Abhishek A.
AA
Abhishek A.
Data Analyst
Small-Business (50 or fewer emp.)
"Best logo provider"
5/5
What do you like best about Looka?

Logo joy is just an amazing tool to create any type of logo on any topic, it has all solutions. I have been trying this tool for the past 7-8 months and have had a good experience. I like one of its features very much, i.e., get $20 just for sharing a promo with others who are interested in this, and that $20 can be used to buy premium logos. Really, this is just something that everyone will like. Review collected by and hosted on G2.com.

What do you dislike about Looka?

I am a big fan of 3D logos, but it is not able to create any type of 3D logos even when I am paying for it, and its another demerit is once you have finished with the logo, you have to buy that particular logo, you can't use it as a sample. So if you want to pay some dollars, then it would be a good option. Review collected by and hosted on G2.com.

Anirudh Y.
AY
Anirudh Y.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"User friendly and for the non tech-savy"
4.5/5
What do you like best about Looka?

The best part about Logojoy is that you can create logos and icons for your project within minutes and with a great deal of creativity. Review collected by and hosted on G2.com.

What do you dislike about Looka?

The fact that I need to pay for a sample logo. it would be nice if they could offer low resolution logos for free. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Very good customer service"
5/5
What do you like best about Looka?

The app was easy to use, but their customer support was the cherry on top! I liked the logo that the app made for me, but I didn't love the colors, so asked for some help. The customer service rep sent over 3 different variations of colors for me to choose from and helped me apply those to my final logo purchase! They were so easy to talk to, responded quickly, and now I love my logo! Review collected by and hosted on G2.com.

What do you dislike about Looka?

Was confused that the business cards was just the template, but it made sense for the price (I thought I would be receiving physical cards). Review collected by and hosted on G2.com.