# TrustWILL Reviews **Vendor:** CWILL **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 45 ## About TrustWILL TrustWILL is an all-in-one customer retention solution that helps merchants build trust, increase engagement, and drive long-term growth. By combining powerful product reviews with a robust loyalty and rewards system, TrustWILL supports the entire customer journey—from first purchase to repeat buying and brand advocacy. TrustWILL Reviews helps merchants build powerful social proof and turn visitors into confident buyers. Merchants can automatically collect high-quality product reviews including photos&videos through post-purchase emails, while boosting participation with discount incentives. Reviews can be synced from multiple channels such as Amazon and other external platforms, allowing merchants to centralize all their customer feedback in one place. All reviews are automatically translated into multiple languages, making them accessible and conversion-ready for global shoppers. TrustWILL is also SEO-friendly, helping review content get indexed by search engines to drive long-term organic traffic. With fully customizable widgets, a visual editor, and personalized styling and layout options, merchants can display reviews in a way that perfectly matches their brand experience across the storefront. In addition, reviews can be shared across social platforms like Facebook, X (Twitter), and Instagram, turning authentic customer feedback into a powerful acquisition and brand-trust channel. TrustWILL Loyalty builds on this trust by turning customers into repeat buyers and loyal fans. The loyalty program rewards customers with points for purchases and actions, offers flexible rewards and VIP tiers, and drives engagement through automated email notifications. With Shopify POS integration, Trustwill connects online and offline sales into a unified loyalty experience. Referral programs further extend retention by encouraging satisfied customers to invite friends, reducing reliance on paid advertising while increasing high-quality customer acquisition. Trusted by over 60,000 brands worldwide, TrustWILL is backed by a dedicated development and support team with years of expertise in customer loyalty. With 24/7 multilingual support and a product built specifically for Shopify merchants, Trustwill empowers businesses to grow sustainably by turning trust into engagement, and engagement into lasting loyalty. ## TrustWILL Pros & Cons **What users like:** - Users commend the **fast and helpful customer support** of TrustWILL, enhancing their overall experience significantly. (13 reviews) - Users appreciate the **ease of use** and quick integration of TrustWILL, enhancing their management efficiency. (12 reviews) - Users appreciate the **setup ease** of TrustWILL, noting quick activation and intuitive configuration for seamless use. (8 reviews) - Users love the **intuitive features and outstanding customer support** of TrustWILL, enhancing their Shopify experience. (6 reviews) - Users appreciate the **fast and responsive support** from TrustWILL, highlighting the professionalism and efficiency of the team. (4 reviews) - Efficiency (3 reviews) - Quick Service (3 reviews) - Users praise the **seamless rewards program** of Loloyal, enhancing customer engagement and boosting loyalty with ease. (3 reviews) - Easy Integrations (2 reviews) - Loyalty Programs (2 reviews) **What users dislike:** - Users face **integration issues** with TrustWILL, impacting effective management of customer segments and connections with Shopify. (2 reviews) - Users report **review incorporation issues** with TrustWILL, leading to inconsistent and unreliable feedback on their websites. (2 reviews) - Users are frustrated by the **lack of review visibility** and the necessity of a growth plan for essential features. (1 reviews) - Users find the **email interface complicated** due to excessive tabs, hindering their overall experience with TrustWILL. (1 reviews) - Users find TrustWILL **expensive** and feel it lacks transparency in review metrics and features without upgrading. (1 reviews) - Users note a **lack of integrations** for excluding unregistered customers, hindering system efficiency and management. (1 reviews) - Users feel the **limited customization** options for translation hinder their ability to match Japanese grammar effectively. (1 reviews) - Users feel disappointed by the **limited discounts** available in the TrustWILL Starter Plan, wishing for more benefits. (1 reviews) - Limited Options (1 reviews) - Outdated Interface (1 reviews) ## TrustWILL Reviews ### 1. Easy to Use, Improves Conversion Rate **Rating:** 5.0/5.0 stars **Reviewed by:** Daniele N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about TrustWILL?** I use TrustWILL in my Shopify store to display customer reviews professionally and build trust with new visitors. I find the app easy to use, which is very important for me as a beginner. The review widgets and the easy management of customer reviews are particularly valuable to me. This allows me to improve the conversion rate. The operation is intuitive, as you can immediately see what needs to be done. So far, TrustWILL works very well for my store. **What do you dislike about TrustWILL?** the simplicity, easy to use **What problems is TrustWILL solving and how is that benefiting you?** I use TrustWILL to build trust with new visitors and improve the conversion rate. The review widgets are easy to customize, and managing customer reviews helps to build trust. ### 2. Easy Review Imports, Photo Uploads, and Automated Review Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Malisa T. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about TrustWILL?** It is easy to upload past reviews I had with another widget to apply to my products. I really like how there is an option for customers to upload their photos (which I did not have in my last app widget I used). My most favorite feature is the automated email that gets sent to customers to review so I don't have to do it manually. **What do you dislike about TrustWILL?** I currently do not have dislikes at this time. **What problems is TrustWILL solving and how is that benefiting you?** TrustWILL is helping me to group similar products that I once had as one which helped showcase the same reviews across the grouped items. ### 3. User-Friendly Setup That Boosts Shopify Customer Engagement and Revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Katinka D. | Founder & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TrustWILL?** The setup is very user friendly for both ourselves as our customers. Our customers use the product a lot: it helps us a lot in customer engagement in our Shopify store. We definitely receive more revenue since we use the app! Pricing is very good. Support/customerservice is very responsive. **What do you dislike about TrustWILL?** In the beginning it was difficult to navigate the app but this improved a lot. **What problems is TrustWILL solving and how is that benefiting you?** We did not had a loyality program before with TrustWILL we have! We are a customer since 1,5 years. ### 4. Easy Installation, Increased Customer Trust **Rating:** 5.0/5.0 stars **Reviewed by:** adel k. | gérant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about TrustWILL?** I love the way TrustWILL allows for easy setup and customization of details. It's great to have a professional display that makes my online store reassuring and inspires confidence in customers. The initial installation was very simple and easy. **What do you dislike about TrustWILL?** Does everything please me in TrustWILL? Everything works well. **What problems is TrustWILL solving and how is that benefiting you?** TrustWILL resolves social proof and customer trust, allowing me to have a professional appearance, a reassuring store that inspires confidence. ### 5. My experience with TrustWILL **Rating:** 4.5/5.0 stars **Reviewed by:** Hubert . | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about TrustWILL?** Very good application for setting up a loyalty program on your site. Everything is clear, easy to handle, and the installation is done quickly without difficulty. The customer service is also very responsive, always available and attentive, with relevant answers. I recommend 👍 **What do you dislike about TrustWILL?** Honestly, not much to report. Everything is working well. Perhaps just the fact that the packages need to evolve with the growth of the activity, which sometimes requires adaptation, but that's quite logical. **What problems is TrustWILL solving and how is that benefiting you?** TrustWILL allows for quick resolution of technical issues, saving valuable time on a daily basis. This enables progress without getting stuck, with effective and responsive support. ### 6. Automate and Engage Effortlessly, so much stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola P. | Proprietario Operativo , Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about TrustWILL?** I like that TrustWILL is simple and above all automatic, which relieves us from a lot of work. It's as if it works for us. The user can independently redeem points that accumulate, and I can easily monitor performance without having to perform manual actions. The initial installation was very easy. **What do you dislike about TrustWILL?** The order factor per month could be improved, there are e-commerce businesses with less turnover. They could create an additional package, less costly for lower-tier customers. **What problems is TrustWILL solving and how is that benefiting you?** TrustWILL is essential for managing points in my e-commerce, making the process simple and automatic. Users redeem points on their own and I can easily monitor performance without manual intervention. ### 7. Exceptional Customer Service and Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** karim E. **Reviewed Date:** December 03, 2025 **What do you like best about TrustWILL?** I greatly appreciate the customer service of Trustoo.io, which is always responsive and available to help me. This gives me great satisfaction and ensures that issues, such as those concerning the display of reviews on my Shopify store, are resolved quickly and efficiently. In addition to this, the reviews on the store are a valuable feature for me, as they help me better understand my customers' perception of my store and know if I am on the right track. The initial installation of the software was easy, and the Trustoo.io team was very helpful in assisting me with the setup, which greatly facilitated the process. All these positive experiences lead me to highly recommend Trustoo.io, which I would surely rate a 10. **What do you dislike about TrustWILL?** NOTHING **What problems is TrustWILL solving and how is that benefiting you?** Trustoo.io solves the issues of displaying reviews on my site and helps me evaluate my Shopify store. Their customer service is always responsive and available, which simplifies the setup and use. ### 8. Effortless and Feature-Rich with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kathe . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about TrustWILL?** I find TrustWILL to be personalizable and easy to use, which I really appreciate. The customer service is really good, making it a pleasant experience to use the platform. I also love the easy import of reviews and the wide range of features offered. The ability to group reviews efficiently stands out for me. The initial setup was very easy, which was a relief. **What do you dislike about TrustWILL?** I think TrustWILL could improve by allowing translation into different languages through the app. **What problems is TrustWILL solving and how is that benefiting you?** I find TrustWILL personalizable and easy to use, with easy import of reviews and many features. The customer service is good too. ### 9. Simplified Widget Review with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Loan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about TrustWILL?** I love that TrustWILL allows adding widgets easily so that customers can write a review, which helps me add social proof to my store. Also, Jensen is a great asset by offering personalized and precise live help whenever I have a problem with the app. The initial installation of TrustWILL was easy. **What do you dislike about TrustWILL?** maybe it lacks personalization for style **What problems is TrustWILL solving and how is that benefiting you?** I use TrustWILL to add review widgets to my store, which helps to add social proof. ### 10. Great UI and Easy Import, but Pricey Plans **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about TrustWILL?** I like Trustoo.io for the way their review section looks. I also find importing reviews to be a feature that works especially well for me. The initial setup was very easy, which made the transition to using Trustoo.io smooth. **What do you dislike about TrustWILL?** I don't like that it doesn't show how many reviews I actually got. It also requires their growth plan for a lot of stuff, which is not ideal. I'd suggest lowering the price. **What problems is TrustWILL solving and how is that benefiting you?** Trustoo.io helps me manage reviews on my website, but it doesn't show how many I actually have. ### 11. A great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler S. | Regional Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about TrustWILL?** Shan from Trustoo was incredibly quick and attentive. She understood my issue right away and helped resolve it within minutes. Excellent support and very professional — I really appreciate the fast service! **What do you dislike about TrustWILL?** Can't think of anything- unless it would incorporate AI prompts ? **What problems is TrustWILL solving and how is that benefiting you?** building trust and confidence in my website, easy support when needed ### 12. Effortless Setup, Boosts Review Quality **Rating:** 4.5/5.0 stars **Reviewed by:** burak E. **Reviewed Date:** November 30, 2025 **What do you like best about TrustWILL?** I appreciate using Trustoo.io primarily for garnering more reviews and enhancing the overall quality of feedback. It's satisfying that everything works fine, showcasing the platform's reliability and effectiveness. The simplicity of the initial setup process was remarkable, making it incredibly easy for me to start utilizing the service without any hassle. I would highly recommend Trustoo.io to others, evidenced by my strong likelihood rating of 9 out of 10. **What do you dislike about TrustWILL?** I don't want a message to appear in my store regarding the Trustoo.io app when I buy a starter pack, because it could shake the trust of my customers. **What problems is TrustWILL solving and how is that benefiting you?** Trustoo.io helps me gather more reviews and maintain quality, enhancing customer trust and improving my store's reputation. ### 13. Love the Programs I Can Offer to Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Shermelie D. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about TrustWILL?** About the programs that I can offer to the customers **What do you dislike about TrustWILL?** At the moment, no, I like the app very well. **What problems is TrustWILL solving and how is that benefiting you?** It allows my customer to keep coming back to my store by offering loyalty points to them which boost more my sales and customer retention. ### 14. Customer Trust with Responsive Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** November 28, 2025 **What do you like best about TrustWILL?** I like the reasonable price of Trustoo.io as well as its responsive customer service that answers my needs quickly and efficiently. Moreover, I appreciate the initial ease of use of the platform, which allowed me to install it with ease. Trustoo.io helps me build trust with future buyers by allowing me to collect post-purchase reviews and integrate reviews found on the Internet. The integration with Shopify works well, which is an asset for my business. **What do you dislike about TrustWILL?** The premium plans are a bit too expensive. **What problems is TrustWILL solving and how is that benefiting you?** I use Trustoo.io to instill confidence in future buyers by collecting post-purchase reviews and using reviews already available online. ### 15. Trust and Personalization for Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** almera . **Reviewed Date:** December 15, 2025 **What do you like best about TrustWILL?** I really like the widgets and carousels that Trustoo.io has. I love the customization it offers. Bringing together all my customers' reviews in a carousel or a widget allows new customers to see others' experiences, which gives them much more confidence when buying. Additionally, the initial setup of Trustoo.io was quite easy and straightforward to link. **What do you dislike about TrustWILL?** For the moment, I like everything. **What problems is TrustWILL solving and how is that benefiting you?** I use Trustoo.io for Shopify reviews, which provides security to the customer and confidence to new buyers by displaying the opinions grouped in widgets and carousels. ### 16. Quick Support, Trustworthy Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jurensley D. **Reviewed Date:** January 11, 2026 **What do you like best about TrustWILL?** I really like how quickly Trustoo.io helped me out. Every answer solved my problem, and their support was impressive. The quick activation and importing of reviews were great; within less than 10 minutes, the app was activated, and in an hour, I had imported my first reviews. Plus, the initial setup was easy. **What do you dislike about TrustWILL?** I am just starting, and the activation/connection with Shopify didn't go well. **What problems is TrustWILL solving and how is that benefiting you?** I use Trustoo.io to import reviews to my webshop, which helps build trust with shop visitors. ### 17. Easy to Use, Feature-Rich, and Backed by the Best Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz S. | Co-Founder & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about TrustWILL?** Easy to use, a lot of features, best support! **What do you dislike about TrustWILL?** They could add 10 reviews per product on free plan **What problems is TrustWILL solving and how is that benefiting you?** I have more sales ### 18. Ease and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Du E. **Reviewed Date:** December 12, 2025 **What do you like best about TrustWILL?** I really like the ease and support that Trustoo.io offers. The way they approach customers is excellent. There are various opportunities and possibilities in the app that help build brand value proof, such as collecting reviews, offering discounts, and rewards for each review received. Additionally, the initial setup was super easy. **What do you dislike about TrustWILL?** Nothing makes me unhappy yet **What problems is TrustWILL solving and how is that benefiting you?** I use Trustoo.io to collect customer reviews, helping to generate proof of value. The various opportunities in the app, such as discount offers for received reviews, are also valuable. ### 19. Easy and Quick to Manage Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Giulia - Ondivo . | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about TrustWILL?** I love the fact that you can manage reviews easily on Trustoo.io, it's super convenient. Also, the implementation of reviews via CSV makes everything easier and faster. Moreover, the initial setup of Trustoo.io was super easy, which is a real plus. **What do you dislike about TrustWILL?** nothing **What problems is TrustWILL solving and how is that benefiting you?** Trustoo.io strengthens trust on my e-commerce site and facilitates the management of customer reviews. I particularly appreciate the implementation via CSV, making everything easier and faster. ### 20. Efficient Import with Reinforced Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Thiago H. **Reviewed Date:** January 05, 2026 **What do you like best about TrustWILL?** I like importing with Shopee. I have over 4,000 customers on Shopee who have already reviewed my products, and this helps me improve my site. I use Trustoo.io on Shopify. **What do you dislike about TrustWILL?** there is still nothing that I don't like **What problems is TrustWILL solving and how is that benefiting you?** I use Trustoo.io to get real reviews on my site, which brings confidence to potential customers. Importing reviews from Shopee helps me improve my site. ### 21. Great for Product Credibility, Needs Better Email Interface **Rating:** 3.0/5.0 stars **Reviewed by:** Pedro C. **Reviewed Date:** December 09, 2025 **What do you like best about TrustWILL?** I find Trustoo.io valuable for increasing the number of reviews on all product pages, which helps with human credibility and helps in grouping products. **What do you dislike about TrustWILL?** I didn't like the app interface to build emails. There are too many tabs. **What problems is TrustWILL solving and how is that benefiting you?** I use Trustoo.io to boost human credibility and increase the number of reviews on all product pages, and I like the product grouping feature. ### 22. Very good application **Rating:** 4.5/5.0 stars **Reviewed by:** Sukapong L. | Hobby, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about TrustWILL?** Easy to set up. The program is well-designed and covers almost everything it should. The support team is excellent—attentive to customer inquiries and quick to respond with solutions. Truly appreciate the service team from the bottom of my heart. **What do you dislike about TrustWILL?** would like to suggest a slight price reduction for beginners who are just starting to set up their system and want access to all the full features. **What problems is TrustWILL solving and how is that benefiting you?** Loloyal helps with the order limit, which is extremely beneficial since most of our orders come from Shopee. As a result, there were no customers using the system directly, and the initial order limit provided by the system would quickly reach its maximum. Currently, Shopee is adjusting its system to drive customers to shop directly on our website. ### 23. Simple, Effective Loyalty Program with a Smooth Switch Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about TrustWILL?** We use the loyalty program, and it’s very easy to use—simple and effective. It also worked great when we switched from a different rewards program, especially with the export/import process. **What do you dislike about TrustWILL?** So far everything has been good. No issues. **What problems is TrustWILL solving and how is that benefiting you?** We now have a loyalty program for our Shopify store! ### 24. Great Customization and Message Insertion, but Basic Plan Lacks Multilingual Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about TrustWILL?** We like the app customization options and the simple and efficient message insertion. **What do you dislike about TrustWILL?** Multilingual support is not available with the basic plan. **What problems is TrustWILL solving and how is that benefiting you?** Reassuring customers with verified and tested messages adds trust to the website ### 25. Quick and Easy, But Amazon Import Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Riad B. **Reviewed Date:** December 12, 2025 **What do you like best about TrustWILL?** I appreciate the speed and ease offered by Trustoo.io. It makes many things simpler for me. **What do you dislike about TrustWILL?** I find that it is not clear how to import reviews from Amazon. I would like more help with this because I can't manage to import them. **What problems is TrustWILL solving and how is that benefiting you?** Trustoo.io facilitates and accelerates the import of reviews, although I am having difficulties importing those from Amazon. ### 26. Great Value with a Smooth UI and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about TrustWILL?** Good price, a smooth UI, and helpful customer support. **What do you dislike about TrustWILL?** I think it would be better if they added a milestone rewards feature. **What problems is TrustWILL solving and how is that benefiting you?** I was looking for a VIP mechanism for my website, and TrustWILL fit my expectations perfectly. ### 27. Ultra-responsive and fast support :) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TrustWILL?** the responsiveness of the support :) They are super fast **What do you dislike about TrustWILL?** I have no disagreement with the application, everything is perfect. **What problems is TrustWILL solving and how is that benefiting you?** the reviews ### 28. Clean Layout, High Trust, Needs Better Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** William B. **Reviewed Date:** January 02, 2026 **What do you like best about TrustWILL?** I like the layout of Trustoo.io; it's clean, simple, and perfect for my ecom store. **What do you dislike about TrustWILL?** The pricing **What problems is TrustWILL solving and how is that benefiting you?** Trustoo.io solves customer trust issues for my ecommerce store, with a clean and simple layout that's perfect. ### 29. LoLoyal has impressed massively! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about TrustWILL?** We moved / migrated from another loyalty app, one costing more money, with worse support, a more outdated UI and poorer flexibility. We found an excellent solution that ticked all the same boxes, and few more besides, while integrating perfectly with Shopify. Deployment was ridiculously fast, up and running in a matter of days, and the admin is faster, more intuitive and integrated with our Helpdesk, making support much much simpler as our team use it daily. **What do you dislike about TrustWILL?** We had an issue with importing customers, and the tiers, but the support team and devs stepped up and sorted us out! **What problems is TrustWILL solving and how is that benefiting you?** We are offering an extensive customer loyalty programme, which is driving 85%+ return orders. ### 30. Great loyalty program with useful features! **Rating:** 5.0/5.0 stars **Reviewed by:** Yuga O. | usiness Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about TrustWILL?** Great customer support – The support team is very responsive and helpful whenever I have questions. **What do you dislike about TrustWILL?** Limited features in the Starter Plan – I wish some VIP program features were available in the Starter Plan as well. **What problems is TrustWILL solving and how is that benefiting you?** I was looking for a solution to implement a points system and VIP program, and Loyalty & Rewards turned out to be the perfect choice. Its flexible settings and user-friendly interface are very appealing. I’m excited to see how it will contribute to customer retention and engagement in the future ### 31. Excellent Customer Loyalty and Referral App **Rating:** 4.5/5.0 stars **Reviewed by:** Ana O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about TrustWILL?** The app is extremely intuitive and easy to configure and use. It has many pre-design features to choose from. The integration with shopify is seamless and the Customer Support is outstanding (fast and responsive). **What do you dislike about TrustWILL?** The only downside is not allowing exclusion of a customer before they have registered as a member in the app. It would serve my company best if we could exclude customer segments (like wholesale accounts) on our own and if the integration would allow for any new customer added to that segment to be excluded autmatically (for maintenance reasons). **What problems is TrustWILL solving and how is that benefiting you?** It will support custmer retention and customer lifetime value. ### 32. Sherm is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Richard H. | Owner/Founder Singing Wind Market, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about TrustWILL?** I was fortunate to work with Sherm. I needed a CSS change and she worked diligently to work it out while I was on the chat - interrupting her with suggestions. She was patient, professional and quickly found a solution. Thank you Sherm. I will recommend Loloyal - Loyalty and Rewards program to everyone I meet. Best Regards. **What do you dislike about TrustWILL?** Nothing to dislilke at this time. The features appear to be all-encompassing. **What problems is TrustWILL solving and how is that benefiting you?** This product takes the headache out of tracking purchases, designing a program and making sure points can be redeemed. ### 33. Great team behind a great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about TrustWILL?** Easy to setup on your website and quick and great support! **What do you dislike about TrustWILL?** The pricing seems to cater for bigger businesses but you can adjust your monthly orders to reduce this **What problems is TrustWILL solving and how is that benefiting you?** Increasing sales and engagement for sales ### 34. Decent App comes along with Decent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shinobu S. | Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about TrustWILL?** Easy to setup the complicated Loyalty program and Seal Subscriptions integration is my favorite. **What do you dislike about TrustWILL?** So far so good. But it would be much better if I could set the translation to match the japanese grammar. **What problems is TrustWILL solving and how is that benefiting you?** Just a general problem, but the decent support was so helpful for me. ### 35. Thank You, Loloyal, for Outstanding Service! **Rating:** 5.0/5.0 stars **Reviewed by:** ATEF B. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about TrustWILL?** I want to express my gratitude for the exceptional service from Loloyal, especially for the online assistant, Sophie, who has been an incredible help. From my very first interaction, I was welcomed with attentive listening and impressive efficiency. **What do you dislike about TrustWILL?** nothing, i like everything about loloyal, at least for this moment **What problems is TrustWILL solving and how is that benefiting you?** Acquiring new customers can be costly, while keeping existing ones is far more efficient. Loyalty programs encourage customers to return, fostering a stronger relationship with the brand. For businesses, this means consistent revenue and a more reliable customer base. ### 36. Seamless Rewards Tracking & Engaging UI **Rating:** 5.0/5.0 stars **Reviewed by:** Britney J P. | Small Business Owner & Artisan, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about TrustWILL?** Loved the seamless rewards tracking and engaging user experience! From the moment I installed it, the experience has been nothing short of amazing. The setup process was incredibly straightforward, and the user-friendly interface made it easy for me to customize the rewards program to fit my brand perfectly. What truly stands out about Loloyalty is its versatility. Whether you're looking to reward customers for purchases, social media shares, or referrals, this app has got you covered. My customers love the variety of ways they can earn points, and I've noticed a significant increase in engagement and repeat purchases since implementing the program. The customer support team is fantastic as well. They were quick to respond to my inquiries and provided helpful solutions to any questions I had. It's clear that they genuinely care about their users' success. One of my favorite features is the detailed analytics dashboard. It provides valuable insights into customer behavior and the overall effectiveness of the rewards program. This data has been instrumental in refining my marketing strategies and boosting customer loyalty. Overall, I highly recommend Loloyalty to any Shopify store owner looking to enhance customer retention and drive sales. It's a game-changer for building a loyal customer base and growing your business. Give it a try—you won't be disappointed! **What do you dislike about TrustWILL?** Nothing yet. I genuinely like Loloyalty and what it has to offer. **What problems is TrustWILL solving and how is that benefiting you?** As an e-commerce business owner, you understand the importance of keeping your customers happy and coming back for more. Loloyalty addresses this need by providing a robust platform that allows you to create and manage a variety of reward programs effortlessly. Whether it's offering points for purchases, discounts for referrals, or exclusive access to sales and events, Loloyalty makes it simple to incentivize your customers to stay loyal to your brand. One of the key problems Loloyalty solves is the challenge of customer retention. In the competitive world of e-commerce, attracting new customers is only half the battle; keeping them engaged and encouraging repeat purchases is crucial for long-term success. Loloyalty helps bridge this gap by making it easy for you to set up personalized reward programs that cater to your customers' preferences. By offering tangible incentives for continued patronage, you can significantly reduce churn rates and build a loyal customer base that feels valued and appreciated. Moreover, Loloyalty benefits your business by providing valuable insights into customer behavior and preferences. The app's analytics tools allow you to track which rewards are most popular, how often customers redeem their points, and which segments of your audience are most engaged. This data is invaluable for refining your marketing strategies and ensuring that your reward programs are as effective as possible. With Loloyalty, you can make data-driven decisions that enhance customer satisfaction and drive growth. In summary, Loloyalty is more than just a rewards app; it's a strategic tool that helps you build stronger relationships with your customers. By solving the challenges of customer retention and providing actionable insights, Loloyalty empowers you to create a more engaging shopping experience. As a result, your customers are happier, more loyal, and more likely to spread the word about your brand, ultimately leading to increased sales and business growth. ### 37. The best loyalty app for shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Daniele D. | Proprietario indipendente, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about TrustWILL?** This is the best app for shopify. increase the potential of your store with tons of marketing features. customer support is just great and they are always available for anything **What do you dislike about TrustWILL?** the app is paid but with the trial version, albeit limited, you can start using it in your store **What problems is TrustWILL solving and how is that benefiting you?** retain and reward my store's regular customers ### 38. Easy to use product **Rating:** 5.0/5.0 stars **Reviewed by:** Mario G. | Technology Consultant/Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about TrustWILL?** The rewards are very flexible and easy to setup **What do you dislike about TrustWILL?** Only thing we would like to see is the ability to exclude people prior to them signing up for the program. **What problems is TrustWILL solving and how is that benefiting you?** Attracting new customers and making them repeat customers. ### 39. Trustoo Is Not the Right Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Mary P. | Investment Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about TrustWILL?** Trustoo who thought could be the best. Not only the fact that imported product reviews from all possible sources are accessible in one place but also the concept of easy management for my little enterprise is exactly what I think it is ideal. This shortens the time and cost for my website to collect and publish customer reviews. **What do you dislike about TrustWILL?** Trustoo's problem is reliability. Many times I have faced problem with incoporation of reviews incorrectly and their complete detaching from my website. This confusion of being inconsistent in Trustoo presenting essential client feedback represents an obsolete reliance for Trustoo. **What problems is TrustWILL solving and how is that benefiting you?** the reality is Trustoo can save me so much time and take my mind off review management. As a practice, it enables me to extract the feedbacks from many different sources and showcase them on the website on your behalf. As long as my reviews are gone, not just about the trip, I cut the use of it. ### 40. Perfect help **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline M. | Coordenadora de mídia, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about TrustWILL?** I like how easy it is to use and how mariadel helped me **What do you dislike about TrustWILL?** I don't dislike anything. The app is amazing **What problems is TrustWILL solving and how is that benefiting you?** rewarding my costumers ### 41. I was having trouble on importing my reviews to another product and they helped me solve it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about TrustWILL?** What I liked best about trustoo is their customer service they are incredibly helpful in solving my problems **What do you dislike about TrustWILL?** I have been using it for almost 2 days but sometimes the reviews I imported are not the prefered language I chosen **What problems is TrustWILL solving and how is that benefiting you?** I was planning to import my exported reviews on another product but it was having a hard time and I contacted the customer service they provided me a detailed plan to solve the problem but it was a bit hard and the customer service contacting me (Pia) did the work herself and solved the problem and imported the reviews to my other product listing ### 42. Awesome customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Christine A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about TrustWILL?** Trustoo.io is easy to use and customer service is so helpful. They will definitely assist you with any concern that you have. **What do you dislike about TrustWILL?** I can't tell anything yet as I have a great experience using it. **What problems is TrustWILL solving and how is that benefiting you?** It's beneficial to my business as reviews are being imported easily with confidence ### 43. Awesome, support is really great and the price is fair compare to others **Rating:** 5.0/5.0 stars **Reviewed by:** AMINE K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about TrustWILL?** Ease of use and ease of integration. Customer is very good. **What do you dislike about TrustWILL?** For a free application it is very good, it is very ease of use. **What problems is TrustWILL solving and how is that benefiting you?** Importing reviews which is important to convert clients ### 44. Exceptional Support and Swift Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Melo T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about TrustWILL?** What I like best about Loyalty & Rewards is the unparalleled support provided by their team. They are not only incredibly nice but also exceptionally responsive, ensuring any queries or concerns are addressed promptly. This level of attentiveness significantly enhances the overall experience, making it seamless to manage loyalty programs and rewards. Interface are easy to use also. **What do you dislike about TrustWILL?** What I dislike about Loyalty & Rewards? Honestly, it's challenging to pinpoint any negatives in my experience with them. **What problems is TrustWILL solving and how is that benefiting you?** The supporting team helped me reset the loyalty data quickly. ### 45. Good App & Very Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Haidan S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about TrustWILL?** Support is helpful & quick to respond to any questions **What do you dislike about TrustWILL?** Missing a couple features we would like but support advised they are planned **What problems is TrustWILL solving and how is that benefiting you?** Customer loyalty - [View TrustWILL pricing details and edition comparison](https://www.g2.com/products/trustwill/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+17%3A09%3A54+-0500&secure%5Bsession_id%5D=ae948814-1065-4a7e-8aab-735bf43b34e8&secure%5Btoken%5D=c0da22400cc98d2dfdd8757378c5043ba6c35997c9d4ce7fb23053321338b9ca&format=llm_user) ## TrustWILL Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) ## TrustWILL Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top TrustWILL Alternatives - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (594 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (439 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,373 reviews)