Lockbox LIMS can be easily configured to fit a labs exact needs and the customer support during implementation is fantastic. Compared to competitors, Lockbox's UI is incredibly user friendly and appealing to work with. Review collected by and hosted on G2.com.

There is always a learning curve when using new software, however, Lockbox helps overcome this with their extensive support network including How to videos and knowledge base articles. Review collected by and hosted on G2.com.

Lockbox LIMS helps my team understand real-time inventory in one central browser location. The upsides to using Lockbox LIMS are numerous: It works for consumable and sample inventories alike, the entire system is fully customizable for a company's specific requirements, and the interface has great visual drag-and-drop functionality. The dashboard reporting gives managers insights into metrics in real-time. With the help of Lockbox's responsive Implementation Team, the Lockbox LIMS system was up and running in no time, which is critical for the gene therapy industry. Overall we're extremely happy with Lockbox LIMS, and would recommend it to other laboratories. Review collected by and hosted on G2.com.

We don't have an established connection to other electronic databases currently, so it is standalone use, but we know future integrations are possible using the Lockbox APIs. Review collected by and hosted on G2.com.

Helped us evolve from a research only testing lab into a clinical testing lab easily and cost effectively. As we needed additional functionality, the lockbox team was able to implement the modules needed within a matter of weeks. This included clinical report PDF generation, full end-to-end tracking and auditing of sample inventory, and onboarding our growing team very easily. Review collected by and hosted on G2.com.

There are a lot of functionality lockbox has to offer, so at times it was difficult trying to understand how all of the different features worked. However, the lockbox support team was always there to assist us and provided great documentation and training as needed. Review collected by and hosted on G2.com.

Very Customizable, several ways to do the same thing makes it user friendly and intuitive, deep divers can fine tune functionality Review collected by and hosted on G2.com.

Multiple ways to do the same thing make it difficult to standardize processes. Rapid deployment made it difficult to keep up with the significant training and customizing needed to make it easy for entry-level users. Review collected by and hosted on G2.com.

Lockbox was an easy tool and system to use. Coming from the research background into clinical, it was easy to understand how to use the system efficiently. Review collected by and hosted on G2.com.

Over the 6 years of using the lockbox system, due to the availability of multiple modules, i sometimes had a hard time having access to what I needed. Review collected by and hosted on G2.com.

Very easy to configure and great user interface; Module purchases as needed; Interfaces easily with our Gmail and Calendar; Easy to set-up patient barcode and description labels; Great at tracking sample locations; Knowledgeable team both in laboratory and LIMS systems. Review collected by and hosted on G2.com.

Lockbox was easy to self-configure, but it took us some time to understand the consequences. Sometimes we felt like there were so many possibilities to configure that we were not always to stay focused on the task at hand. Review collected by and hosted on G2.com.

Our groups are all quite different. The adaptability of Lockbox to design different forms with different workflows made it a great system for all of our groups. Review collected by and hosted on G2.com.

Because the system is closed source, you cannot build out new forms and functions independently but rather need to go back to the company for those types of changes. I also wish building out a table within a form was an easier task. Review collected by and hosted on G2.com.

The two-factor authentication feature was a bonus to have to keep our information secure. The customer service was outstanding when any issues arose. It was also easy to navigate with options to personalize for use on laboratory needs. Review collected by and hosted on G2.com.

When trying to add a reviewer in a custom section, was difficult. It wasn't as intuitive as other parts of the application. Review collected by and hosted on G2.com.

Lockbox is highly customizable for our needs. Our lab has unique needs and has adapted our LIMS to allow customers to self-submit all necessary information rather than rely on an accessioning team to capture that information. Review collected by and hosted on G2.com.

Integrating Lockbox into our existing internal tracking system has been a challenge mostly due to the inability to copy and paste to excel directly without workarounds. Review collected by and hosted on G2.com.

Lockbox is highly customizable which is necessary for us as we are running both commercial kits and LDTs. The customer support is amazing, very friendly and prompt. Lockbox is also very affordable, which is good for small labs like us that need a proper LIMS but don't have the budget or staff resources to implement and maintain the systems used in large labs and hospitals. Review collected by and hosted on G2.com.

The learning curve for interacting with the LIMS programatically is pretty steep Review collected by and hosted on G2.com.