The process of setting up new accounts and assigning roles is quick and efficient. The platform integrates fairly well with our existing systems, which streamlines things. I also like that Visualfiles offers a wide range of features, making it adaptable to different needs. It's a great tool for managing user access, and overall, it reduces a lot of the headaches I used to deal with when managing permissions across multiple platforms. Review collected by and hosted on G2.com.

The implementation process wasn’t as smooth as I’d hoped, and getting everything set up took longer than anticipated. There were some initial configuration issues, especially with syncing permissions across systems. The user interface, though functional, could be more intuitive—there are quite a few nested menus, which can slow me down when I'm troubleshooting or updating user permissions. Also, when it comes to customer support, I’ve found response times to be a bit slower than expected, especially for non-urgent queries. Review collected by and hosted on G2.com.

Organizational! Sets a standard, fast, optimized, great. Review collected by and hosted on G2.com.

I don't have any complaints and I usually complain lol. Review collected by and hosted on G2.com.

It is very easy to use and search for client information! Review collected by and hosted on G2.com.

I wish there was an easier way to narrow down the search of people. Review collected by and hosted on G2.com.

Visualfiles is a clean, easy case management system that provides great indicators on performance. Review collected by and hosted on G2.com.

Useful when there are multiple, repeatable processes. Less useful for individual or specialized projects. Review collected by and hosted on G2.com.

It comes in handy sometimes during my work Review collected by and hosted on G2.com.

It can be slow. Information reported is vague at times Review collected by and hosted on G2.com.

The system is incredibly powerful and flexible, if you have a business process it is unlikely that you won't be able to use VF to streamline the efforts needed to complete the task. VF development is reasonably simple to pick up. Review collected by and hosted on G2.com.

I'm not entirely sure that the product moves with the times, I appreciate that technology changes can be rapid, but, for example, docx remains an issue for many users (templates) I think the product is moving in the right direction, but has stagnated over time and is playing catch up Review collected by and hosted on G2.com.

I think the Home screen looks great, its looks same as any other Microsoft 2013 products. Review collected by and hosted on G2.com.

So many things to be honest, We were using old Visualfiles version and we recently upgrade to VF-2014 and as the name I have expected big changes but its no where near there except they have changed the front screen. Scripting wise I can't see new commands been added for Developers to give more options. Review collected by and hosted on G2.com.