--- title: LexisNexis Time Matters Reviews meta_title: 'LexisNexis Time Matters Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how LexisNexis Time Matters works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 45 scale: '5' date_modified: '2026-10-17' parent_category: name: Legal url: https://www.g2.com/categories/legal ---

LexisNexis Time Matters Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Time Matters® excellent for case management, effectively tracking cases, contacts, documents, and billable hours. (1 mentions)
Users value the comprehensive system of Time Matters® for efficiently tracking cases, contacts, documents, and billable hours. (1 mentions)
Users value the email integration in Time Matters® for efficiently tracking billable hours and managing invoices. (1 mentions)
Users appreciate the time-saving features of Time Matters®, streamlining case and document tracking effectively. (1 mentions)
Users find the slow performance of Time Matters® frustrating, especially when working with large databases on older hardware. (1 mentions)

Top Pros or Advantages of LexisNexis Time Matters

Top Cons or Disadvantages of LexisNexis Time Matters

LexisNexis Time Matters Reviews (45)

Reviews

LexisNexis Time Matters Reviews (45)

3.2
45 reviews
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viran k.
VK
viran k.
Salesforce Developer
Small-Business (50 or fewer emp.)
"I have used Time Matter in the past"
3.5/5
What do you like best about LexisNexis Time Matters?

Excellent for tracking cases, contacts, and documents in one place and Also i liked the time & fees features, and especially email features reliable for tracking billable hours and generating invoices. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

It is very slow with large databases and it has older hardware Review collected by and hosted on G2.com.

RD
Rona D.
Small-Business (50 or fewer emp.)
"Old and Clunky"
0/5
What do you like best about LexisNexis Time Matters?

We really only used Time Matters to keep track of intakes, declines and referrals, and to have client address, phone numbers, etc in one place. There wasn't really anything that I liked about it. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

Time matters is outdated and the user experience is very clunky and not very intuitive. There were things I didn't even know it had until we switched to Filevine because of how little we used it. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Decent software but outdated"
2/5
What do you like best about LexisNexis Time Matters?

Great for keeping track of calendars, clients, and tasks/deadlines and things like that. I also do like that is synchronizes with our outlook so I can save emails to it, and get my calendar on my phone. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

It's very clunky and difficult to use. Not really intuitive...I'm sure it was state of the art back 20 years ago, but that's what it feels like to me still...a very old program. Review collected by and hosted on G2.com.

AC
Allison C.
Business and Marketing Manager
Small-Business (50 or fewer emp.)
"Used Time Matters for a couple years with TimeSlips before switching to Smokeball in 2018."
3/5
What do you like best about LexisNexis Time Matters?

I liked the time & fees features, especially email features that let you choose which emails to save to clients. The Client Files made things easy to find quickly. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

Felt like I was doing double work inputting info into both Time Matters and Time Slips. Has a tendency to crash frequently. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Time Matters is an effective software to ensure best team management"
4.5/5
What do you like best about LexisNexis Time Matters?

I appreciate that it's user friendly. It didn't take long for me to figure out how to use it. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

I thought some of the features were not necessary so it took a long time to shift through what I wanted to do. Review collected by and hosted on G2.com.

SR
Stephen R.
Paralegal
Mid-Market (51-1000 emp.)
"Good system, but slightly slow"
3.5/5
What do you like best about LexisNexis Time Matters?

It has thousands of customization options, detailed time tracking, and a very high database capacity. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

It's slightly slow. My organization uses TM 13.0, and many times it takes 30 seconds to load a document. This varies based on use; we have approximately 170 users, and it's slower if all users are interacting with the database. Still, I wish it were much faster. Review collected by and hosted on G2.com.

RL
Richard L.
Paralegal
Small-Business (50 or fewer emp.)
"Powerful but UX needs serious improvement"
2.5/5
What do you like best about LexisNexis Time Matters?

Powerful report generation and export abilities, connectivity with accounting software. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

Clunky and out-dated UI, particularly for timekeepers - it takes time to load the software, requires knowlege of matter codes and does not have predictive assistance (i.e. you can't type a client name and it will give suggestions for matter codes, you have to know the code). No platform-universal options like a web-portal, a mobile app is offered - I can only go by what our IT guy says, but apparently there are difficulties with setting up the mobile app and our IT infrastructure.

Recording time accurately is very important in a law firm, but it's a chore that most attorneys and timekeepers dislike having to do, so any UI friction that dissuades timekeepers from contemperaneously recording time is very problematic. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Comprehensive program"
5/5
What do you like best about LexisNexis Time Matters?

Having everything in one system from emails to billing and being able to track everything with one system. It was also very easy to see the flow of the case and get an update of the case in one easy view. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

I have used Filesite and DocsOpen since TimeMatters and I found everything within Time Matters unlike the others. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Outdated"
0/5
What do you like best about LexisNexis Time Matters?

You are able to add TM save to documents and emails, but it is not efficient. It does organize attachments into the folders okay. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

It is not cloud based, it is a very old set up, a lot of the functionality is clunky. The new update made the calendar weird and buggy. It is does not integrate with other software either. We are moving to Clio. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Timematters"
5/5
What do you like best about LexisNexis Time Matters?

Keeping track of work completed for billable hours Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

Not being able to correct entries at a later point Review collected by and hosted on G2.com.