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LexisNexis Time Matters Reviews & Product Details

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Value at a Glance

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Perceived Cost

$$$$$

User Insights

Average based on 45 real user reviews.

Perceived Cost

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LexisNexis Time Matters Reviews (45)

Reviews

LexisNexis Time Matters Reviews (45)

3.2
45 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and ability to keep everything organized in one place, making it effective for managing cases and client information. Many appreciate the comprehensive features that facilitate tracking billable hours and generating reports, although some note that it can be slow with large databases and lacks modern cloud capabilities.

Pros & Cons

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Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Customizable time and client management for medium sized law firms"
4/5
What do you like best about LexisNexis Time Matters?

- it is quite easy to use (if customized properly)

- you can use shortcuts for entering billing items. For example you can type RR instead of "Received and Reviewed," or you can type just the initials for a staff member and the billing entry shows the actual name.

- it allowed various departments (discovery, scheduling, collections) to enter notes and have access to each file. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

- it is not easy to use for litigation practice, you don't have an option to see all the filings "at a glance."

- the system I used was not integrated with the phone system and email for billing purposes, so the user was required to enter each phone call manually. Review collected by and hosted on G2.com.

Jorge S.
JS
Jorge S.
Legal Assistant
Law Practice
Small-Business (50 or fewer emp.)
"This is the solution for organization in any law firm!"
5/5
What do you like best about LexisNexis Time Matters?

Very helpful in organizing all of our law office with tons of cases to deal with Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

Nothing really to dislike, from time to time there are some glitches and the software will sign me out but besides that nothing else Review collected by and hosted on G2.com.

Andrew S.
AS
Andrew S.
Attorney/President
Law Practice
Small-Business (50 or fewer emp.)
"There are better alternatives if you are just starting out with a practice management system"
2.5/5
What do you like best about LexisNexis Time Matters?

The program is highly customizable. It allows full integration of every aspect of your client's case or matter in one program. The document management is very robust and will work without the need for an additional program (such as WorldDox) if you are a solo or small sized law firm. I loved the Time Entry Advisor they added; it helps you capture things you forgot to bill. That's an example of innovation from several years ago. Wish each new upgrade would have something like that. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

The company has lost its edge when it comes to innovation. There's a lot it could do to improve the product but it seems like innovation is not being driven by the user; instead, it is being driven by IT folks who don't understand the practice of law. Don't get me wrong, it's a great program. But its competitors have caught up with it and are surpassing it. The fact that it is highly customizable also makes it difficult to learn all of the many features it has. The recent change in the calendar was a horrible "innovation." While I understand the need to update the back end of the calendar, giving me a "work week" view that displays portions of the work week that are already completed is useless. Far more helpful would be the old, three day view (today, tomorrow, the next day) that is lost with this "innovation." Review collected by and hosted on G2.com.

Rosa H.
RH
Rosa H.
IT Manager/Billing Manager
Small-Business (50 or fewer emp.)
"All in one Case Management Software"
4/5
What do you like best about LexisNexis Time Matters?

Everything connects together. Customization. One stop for most of your case management needs. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

Learning curve. Not user friendly for those that are not comfortable with database software. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"There are some great features about Time Matters, however, you must have a lot of time to develop."
2.5/5
What do you like best about LexisNexis Time Matters?

I love that I can run any report I need. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Time Matters?

I wish you could have multiple relationship codes. I also love that it is customizable but the amount of time that it takes is frustrating. Review collected by and hosted on G2.com.

Pricing

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