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LexisNexis Intelligent Investigator Pros and Cons: Top Advantages and Disadvantages

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Users praise the extensive access to public records provided by LexisNexis Intelligent Investigator for identity verification. (1 mentions)

Top Pros or Advantages of LexisNexis Intelligent Investigator

LexisNexis Intelligent Investigator Reviews (58)

Reviews

LexisNexis Intelligent Investigator Reviews (58)

4.8
58 reviews
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Christian Edward P.
CP
Christian Edward P.
Customer Protection Associate
Financial Services
Mid-Market (51-1000 emp.)
Originally submitted 3/12/2024
"LEXIS NEXIS IDENTITY VERIFICATION"
5/5
What do you like best about LexisNexis Intelligent Investigator?

The best thing about LexisNexis Intelligent Investigator is that it makes it easier for me to determine whether the customer actually owns the information they have entered on their Remitly account. On the upsides, I can view the customer's previous address, which they are the only one who knows, which helps me confirm that they are the rightful owner of that personal information. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

Nothing much only on the phone number search as there isn't much personal information displayed on the customer´s details, lacks information if the client actually owns the phone number or whether it is only being used by another party. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Originally submitted 4/2/2024
"LN review"
4.5/5
What do you like best about LexisNexis Intelligent Investigator?

One of the standout features is its access to an extensive array of public records, databases, and news sources. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

While it is user-friendly, some users find that there is a bit of a learning curve when first starting out. With so many features and tools, it can take time to become familiar with everything. Review collected by and hosted on G2.com.

Rose Ann R.
RR
Rose Ann R.
Fraud Analyst
Mid-Market (51-1000 emp.)
Originally submitted 3/22/2024
"Very Helpful to mitigate Fraud"
5/5
What do you like best about LexisNexis Intelligent Investigator?

Very Helpful to mitigate Fraud, Due diligence friendly Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

Too many search buttons, Confusing page colors Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Originally submitted 3/15/2024
"Fraud Investigation"
5/5
What do you like best about LexisNexis Intelligent Investigator?

The most helpful are the reports for the previous addresses and information that we can cross match. Needs improvement is the updated address are not yet showing on the file of customers. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

I can't think of anything, because so far it is really helpful with identity concern. Review collected by and hosted on G2.com.

Hyan Drix V.
HV
Hyan Drix V.
Disputes
Mid-Market (51-1000 emp.)
Originally submitted 3/16/2024
"LN very helpful"
5/5
What do you like best about LexisNexis Intelligent Investigator?

the most helpful aspect of LexisNexis is to help risk investigator to do background check for a certain customer to prevent any fraudulate activety special for stolen information and LexisNexis can be use as well to prevent account takeovers. using this tool we can check all information that we need if the clients/customer and check potential relatives to connect our customer connectio to a certain person. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

The downside of LexisNexis its when the certain person move to different location recently the list of this person address is not yet visible It can be much usefull if everytime a person update address or phone it will appear real time Review collected by and hosted on G2.com.

Marjorie  C.
MC
Marjorie C.
Risk Investigator
Financial Services
Mid-Market (51-1000 emp.)
"How reliable am I?"
4/5
What do you like best about LexisNexis Intelligent Investigator?

We were able to find people in Lexis Nexis using SSN, LexID, First and Last name, Address and Date of Birth. Once you find a result of the person you're looking for, you will see there the name, first 5 of SSN, date of birth, age, gender, and AKA. Also, you will see there the address the customer was able to use up to the current address, same goes with the phone number. You will also see the listing name and if the number is wireless or not. There are also other actions like Verification of Occupancy, LexisNexis Phone Finder, Address Associates, and Potential Relatives which can be used to see if the recipient is really connected with the customer. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

There are times that we encounter errors or the app provides a different answer than we expected. I experienced it when I searched for a customer and was unable to input the date of birth, it gave me several options with different SSNs. Review collected by and hosted on G2.com.

Harvey E.
HE
Harvey E.
Customer support
Mid-Market (51-1000 emp.)
"Lexisnexis intelligent app provides accurate details to prevent the risk of fraud."
5/5
What do you like best about LexisNexis Intelligent Investigator?

Lexisnexis intelligent investigator brings an accurate data that helps us in our investigator. This platform is user-friendly and easy to use. The following features on Lexisnexis have different parts depending on the information you are looking for. It has data that helps you to uncover hidden patterns and suspicious behavior from the account that we are reviewing. As a Risk investigator, we frequently use it not just to fight fraud but to have a meaningful and accurate decision when we are mitigating fraud. We integrate it as well with other tools for us to have strong evidence. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

For more than 3 years of using Lexisnexis I haven't found any discrepancy or anything that I dislike about this platform. Review collected by and hosted on G2.com.

Sharlene S.
SS
Sharlene S.
Risk Investigator
Financial Services
Mid-Market (51-1000 emp.)
"A very useful app"
5/5
What do you like best about LexisNexis Intelligent Investigator?

This tool helps us to check the legitimacy of the attributes given by our customers and also it will provide information to view their household members and additional information using the public records. As a risk investigator, this helps my case easier to mitigate stolen information and/or sharing of profile. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

I do not see any negative impact about this tool, easy to use and very accurate. Review collected by and hosted on G2.com.

Lorence M.
LM
Lorence M.
Risk Investigator
Mid-Market (51-1000 emp.)
"LexisNexis is a very versatile tool."
5/5
What do you like best about LexisNexis Intelligent Investigator?

LexisNexis is a very versatile tool that we use for risk investigation. Throughout my career as a fraud protection specialist, I was able to mitigate potential identity theft of our customers with the use of this tool. Customer support is also very quick. We frequently use it in our department, and the ease of implementation when we began to use it. I was able to easily integrate it into my work from day 1. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

I do not dislike LexisNexis as it is a very helpful tool and easy to use compared to other tools. Review collected by and hosted on G2.com.

Cathrina D.
CD
Cathrina D.
Customer Protection Analyst
Mid-Market (51-1000 emp.)
"A very useful and helpful tool"
5/5
What do you like best about LexisNexis Intelligent Investigator?

This tool really helps us a lot as a Risk Investigator. It is very useful and easy to use. This tool is really a great help to us in checking the attributes given by customers to check their authenticity. We use this tool in our daily tasks and jobs. It really helps our customers with their daily needs in transferring funds to their loved ones. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

I really don't see any areas for improvement because all the things we need are really shown there. But of course, it's only limited due to availability because there is a payment needed. Review collected by and hosted on G2.com.