---
title: LexisNexis Intelligent Investigator Reviews
meta_title: 'LexisNexis Intelligent Investigator Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 58 reviews by the users' company size, role or industry to
  find out how LexisNexis Intelligent Investigator works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 58
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---


# LexisNexis Intelligent Investigator Reviews
**Vendor:** LexisNexis Risk Solutions  
**Category:** [Healthcare Risk Management Software](https://www.g2.com/categories/healthcare-risk-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 58
## About LexisNexis Intelligent Investigator
LexisNexis® Intelligent Investigator™ is an advanced post-payment analysis tool designed to detect and prioritize cases of fraud, waste, and abuse within healthcare claims. By leveraging sophisticated rules-based analytics, it identifies aberrant patterns indicative of emerging fraud schemes, enabling investigative teams to focus on the most promising leads. Key Features and Functionality: - Prioritized Workflow: Utilizes a Composite Lead Indicator (CLI) to rank leads based on potential savings and recovery probability, ensuring investigators address the most impactful cases first. - Provider of Interest Score (POI): Employs models to detect providers with irregular diagnosis, treatment, and billing patterns, highlighting outliers and augmenting data with public records such as financial, criminal, and medical sanction information. - Comprehensive Data Integration: Aggregates data from multiple sources, including licensure and certifications, to create a unified view of providers and claims. - Advanced Analytics: Applies healthcare-specific rules and predictive analytics to uncover non-obvious connections and detect emerging fraud schemes. - User-Friendly Interface: Features a web-based portal with dashboard summaries, graphs, and charts, facilitating easy navigation and interpretation of data. - Customizable Reporting: Offers hundreds of pre-formatted reports and ad-hoc reporting capabilities, allowing users to generate and prioritize cases without burdening internal IT departments. - Integration with Trail Tracker™: Seamlessly connects with LexisNexis&#39; fraud recovery and case tracking system, reducing the time and effort required to build solid cases for full-scale investigations. Primary Value and User Solutions: Intelligent Investigator transforms the traditional reactive approach to fraud detection into a proactive, efficient process. By automating the identification and prioritization of suspicious claims, it reduces manual effort, minimizes false positives, and accelerates the investigative workflow. This leads to significant cost savings, improved program integrity, and enhanced ability to recover funds lost to fraudulent activities. The system&#39;s comprehensive data integration and advanced analytics provide investigators with actionable intelligence, enabling them to make informed decisions and effectively combat fraud, waste, and abuse in healthcare claims.



## LexisNexis Intelligent Investigator Pros & Cons
**What users like:**

- Users value the **extensive access to public records** provided by LexisNexis Intelligent Investigator for thorough identity verification. (1 reviews)

## LexisNexis Intelligent Investigator Reviews
  ### 1. Its very useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2024

**What do you like best about LexisNexis Intelligent Investigator?**

It helps our work to be more faster and efficient

**What do you dislike about LexisNexis Intelligent Investigator?**

none so far everything is very useful to me

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

The identity of thr customer or legitamy of the customers information

  ### 2. Excellent way of mitigating customer´s identity and potential relatives

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about LexisNexis Intelligent Investigator?**

Excellent way of mitigating customer´s identity and potential relatives

**What do you dislike about LexisNexis Intelligent Investigator?**

I hope it has more options to use in investigating.

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

Excellent way of mitigating customer´s identity and potential relatives

  ### 3. Very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about LexisNexis Intelligent Investigator?**

It helped me verify each cx´s info, and helped me on my cases

**What do you dislike about LexisNexis Intelligent Investigator?**

lexis nexis sometimes has inaccuracy regarding cx´ś status

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

to verify information

  ### 4. It helps us to verify and mitigate concerns about our customer's identity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2024

**What do you like best about LexisNexis Intelligent Investigator?**

providing current information of the customer such as phone number and address

**What do you dislike about LexisNexis Intelligent Investigator?**

some inaccuate information using customer's  Lexis ID,

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

establishing customer's identity

  ### 5. Great Research tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ramfis F. | Senior Pre Seizure Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2021

**What do you like best about LexisNexis Intelligent Investigator?**

The shepardizing tool is great and gives you the required insight into the case law that you're using, and gives you hints that even a seasoned attorney might miss.

**What do you dislike about LexisNexis Intelligent Investigator?**

Although it runs smoothly, at times it produces results that are contrary to what I am researching. But at times that can be helpful as well to create the counter arguments.

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

Complex Litigation, like Mass Torts and Class Actions to find the appropiate case law to be able to be able to take the cases to a more beneficial venue for the clients to obtain a major benefit in their claims.

  ### 6. It’s ok

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2021

**What do you like best about LexisNexis Intelligent Investigator?**

It's best for statutes. The user interface makes the most sense compared to WestLaw. It's probably a better value than similar products as it is very similar to WestLaw.

**What do you dislike about LexisNexis Intelligent Investigator?**

Places too many features behind paywalls. Most of this information is already available via google (state statutes). However, it is still less expensive than WestLaw.

**Recommendations to others considering LexisNexis Intelligent Investigator:**

Consider other less expensive alternatives first, but recognize that this is likely the best value if the free options elsewhere do not render sufficient results.

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

I haven't used this feature, but I did watch a tutorial on this feature and it would be helpful when finding persons for collection cases and other relevant information about opposing parties.

  ### 7. Amazing and effective tool to work with while conducting fraud investigations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about LexisNexis Intelligent Investigator?**

The tool constantly updates information that is useful when performing risk evaluations.

**What do you dislike about LexisNexis Intelligent Investigator?**

I have no dislikes when it comes to Lexis Nexis. Very satisfied to have learned and used it.

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

Performed in-depth risk evaluations for electronic money transfers. Used it to compare the information presented by customers.

  ### 8. I have not used it much, but when I’ve had to use it, it’s been good.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2021

**What do you like best about LexisNexis Intelligent Investigator?**

There is a lot of easily accessible information in a viewable format.

**What do you dislike about LexisNexis Intelligent Investigator?**

Nothing really--I've always obtained all the information I've looked for.

**What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?**

Wanting to get specific information on employers.


## LexisNexis Intelligent Investigator Discussions
  - [What is LexisNexis Intelligent Investigator used for?](https://www.g2.com/discussions/what-is-lexisnexis-intelligent-investigator-used-for) - 1 comment

- [View LexisNexis Intelligent Investigator pricing details and edition comparison](https://www.g2.com/products/lexisnexis-intelligent-investigator/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+10%3A54%3A21+-0500&secure%5Bsession_id%5D=26fe8a4c-575f-4d85-968d-62f7d6c32e41&secure%5Btoken%5D=204d5f8705b5bdb1d7a24dcdeb0606dc208216f7e0dfb85078adb8490162d0b6&format=llm_user)

## LexisNexis Intelligent Investigator Features
**Support**
- Compliance - Healthcare Risk Management
- Templates - Healthcare Risk Management
- Education - Healthcare Risk Management

**Data Management**
- Incident Management - Healthcare Risk Management
- Report Generation - Healthcare Risk Management
- Data Collection - Healthcare Risk Management

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