LexisNexis Intelligent Investigator Reviews & Product Details

LexisNexis is easy to use and very helpful to my review Review collected by and hosted on G2.com.

None. I like using LexisNexis as it's very convenient to use. Review collected by and hosted on G2.com.

In working as a Fraud Investigator, LexisNexis plays a big role in terms of the process. I can easily track customer's information by simply typing either the Persona ID, Name+DOB or Name+Address. With that, I would be able to cross match the information provided by the customer versus the information from a legitimate source (LexisNexis).

The possible household members/relatives of the customer may also be tracked using LN to ensure the accuracy of the customer's statement. Review collected by and hosted on G2.com.

LexisNexis is working well for now and it really helps us a lot. If there will be any opportunities in the future, I might submit another feedback. Review collected by and hosted on G2.com.

I like how we can prove the identity of the customer by entering the name or persona ID and find these details such as the current and previous address, potential relatives, gender, phone number, etc. Review collected by and hosted on G2.com.

It only works for specific regions. It would also be perfect if we could get some tutorials on how to fully utilize this tool. Review collected by and hosted on G2.com.

LexisNexis is very easy to use especially when it comes to identifying if someone is doing fraud or using someone else's information. With LexisNexis, we can provide the best customer service to our customers because LexisNexis has all the information we need to serve our customers. Review collected by and hosted on G2.com.

There was a time in our investigation that shows a result of multiple elderly deceased customers, but a month after, they changed their information saying that the customer is still alive. Review collected by and hosted on G2.com.

it gives accurate information of customers verifiable information that helps our risk review and come up with best decision to every customer we verify and handle, Its also easy to aceess by searching either Lexnex ID or you can just put a combination of either name and date of birth or name and address, It has a wide range of information of the customer where you can investiate deeper information like petential relatives or household, Review collected by and hosted on G2.com.

we can only access few search items, every search has a corresponding cost Review collected by and hosted on G2.com.

The availability of personal information of individuals help me a lot when dealing with stolen identities and payment information. Address verification and potential household members sections are a major contribution in my risk investigations. Review collected by and hosted on G2.com.

Sometimes it's difficult to locate people as there are only limited combinations to use when searching for individuals. It would also be more efficient in performing our review if Lexis Nexis shows possible results whenever we type in 'names + other information' instead of showing "no results found". Review collected by and hosted on G2.com.

What I like most about LN is the capabilities to mitigate identity and check for potential relatives, and occupancy. In this way I will be able to confirm whether 2 or more people are connected with each other. But mostly I use LN in mitigating identity concern. Review collected by and hosted on G2.com.

Limited access to some features. But I guess that's for company's access. Review collected by and hosted on G2.com.

It is very helpful when it comes to reviewing for Fraud. It gives you an idea of how risky an account is. It is also easy to navigate Review collected by and hosted on G2.com.

Sometimes, it can load in a few minutes which causes delay. This also affects our time to review since we rely on this tool Review collected by and hosted on G2.com.

Helpful tool to mitigate red flags in preventing fraud and easy to use. Review collected by and hosted on G2.com.

There are additional tab that is not related with my work and not useful for me. Review collected by and hosted on G2.com.

It helps us to know previous addresses of the customer, linked to potential relatives and can easily find a person using the Persona ID provided upon account creation. Review collected by and hosted on G2.com.

There are times that some information of customer is incomplete. Review collected by and hosted on G2.com.