
That they didn't just set up the tooling. They took the time to map our actual processes first, understand how we work, and then translate that into HubSpot in a way that genuinely makes sense for our team. The result is a setup that supports our full customer journey rather than a collection of features. Review collected by and hosted on G2.com.
Nothing structural. The process mapping phase does take time before you see anything live in the platform, and it is tempting to want to skip ahead to the building. Review collected by and hosted on G2.com.


