NJ

Naor J.

Operations Manager, Field Services

Small-Business (50 or fewer emp.)

10/23/2025

"It's really the new AI generation of CRM"

5/5

What do you like best about Leader CRM: The Best AI-Powered CRM For Sales Growth?

We trust the AI Insights because they give us useful context before we call a client back, and our messages sound relevant instead of generic.

Also, we send quotes and proforma invoices from the same workspace, and we track every step in the pipeline without spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Leader CRM: The Best AI-Powered CRM For Sales Growth?

iOS is a closed platform, so some call-related automations we rely on cannot run there the way they do on Android. This is an OS limitation rather than a Leader issue.

We standardized our work phones on Android to keep the automations Review collected by and hosted on G2.com.

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