The metrics and information provided by Lead Forensics has been very helpful in our sales pipeline development efforts. Our account manager has done a great job helping us maximize the benefits of Lead Forensics. Review collected by and hosted on G2.com.

The inability to provide specific contact information from site visits. Review collected by and hosted on G2.com.

Lead Forensics, easily gives me vital information about people who visit Print IQ website, in my role i can, by setting up filters gather the information thet helps me connect to prospects and also see existing customers activity on the site Review collected by and hosted on G2.com.

Nothing to dislike, the interface is intuitive and the visibility is very good Review collected by and hosted on G2.com.

The integration with Zoho CRM, allowing quick movement of leads from Lead Forensics to our internal CRM Review collected by and hosted on G2.com.

We don't use their built-in CRM, so unfortunately it has no use for us so i cant speak for its effectiveness Review collected by and hosted on G2.com.

I use Lead Forensics for tracking website visits and providing the sales team with warm leads and intent signals. It's very easy to use and can be easily customized so that each user can see the data they need. I can filter the information so marketing sees what they need, sales see what's relevant to them, and customer service sees anything customer-related. This allows each function to act with more intelligence and intention. The setup was really easy, just a quick bit of code on the website. Our customer success manager, Jess, has been amazing from start to now—always prepared with new use cases and able to assist with any requests, making her feel like an extension of the team. Review collected by and hosted on G2.com.

I would like to see better tracking with Microsoft Ads but I know they are working on that now. Review collected by and hosted on G2.com.

I’ve found Lead Forensics really useful for getting a clearer understanding of who is visiting our website and who is returning.

One of the features I value most is the visitor tracking, as it gives a clear picture of website activity without making things overly complicated. Being able to see returning visitors is especially helpful, as it makes it easier to identify stronger interest and potential follow-up opportunities.

I also find the reports section really useful. It helps us review activity, spot trends, and understand website engagement in a more structured way.

Overall, Lead Forensics provides a clear, easy-to-use view of website visitors and helps turn that insight into something more actionable.

Also, our Customer Success Manager, Jessica, is always very organised, helpful, and great to work with. Review collected by and hosted on G2.com.

I have not experienced anything that I dislike about Lead Forensics. Review collected by and hosted on G2.com.

Lead Forensics allows me to have transparence into what companies are visiting my site and provide an ROI on various marketing initiatives. Review collected by and hosted on G2.com.

The only dislike is with the date filter. When changing a date range, it is not as smooth as some other analytic programs. But this is a very small issue and does not hamper any of my daily activities. Review collected by and hosted on G2.com.

Really useful for observing how our customers interact with our website, the fact that we can see individual pages viewed and how long they were on for is highly valuable info. Review collected by and hosted on G2.com.

The only downside is if the company is not included in LF databases, you don't get to see them. Not being able to identify individuals is a necessary function due to GDPR, etc. Review collected by and hosted on G2.com.

Seeing who is searching your company's website and what blogs/resources they were viewing the most leading them to reach out for demo-- lead to a deal! Review collected by and hosted on G2.com.

Sometimes the emails bounce from all the contacts at the same company, but that may not even be Lead Forensics doing Review collected by and hosted on G2.com.

I've been using Lead Forensics for about twelve months, and I find it to be a useful tool for monitoring who visits our website, which helps us target and focus on the clients we want. The simplicity of the tool makes it easy to access information quickly, especially when managing multiple sales tasks. I appreciate the alerts when someone's been on the website and how clear and easy it is to see who they are and what they've been looking at. What impresses me most is the service provided by our account manager, Rachel. She's very good at listening to our specific and unique needs, offering suggestions, and tailoring the experience to help us get the best use out of it. Her availability and dedication to improving our benefits from the tool make the service level very good. Review collected by and hosted on G2.com.

In terms of what doesn't work well, it's nothing that the software's done. It's because we're quite unique in the service that it's not a standard sales process. The improvements would be to be able to help identify and target the right clients more effectively. Review collected by and hosted on G2.com.

The biggest benefit is being able to identify companies that are visiting our website but haven't made contact. It gives our sales team warm prospects to follow up with, helping us generate opportunities that we would otherwise never have known about. Review collected by and hosted on G2.com.

Nothing that stands out. Like any system, it works best when it's used consistently and forms part of the sales team's daily routine. Review collected by and hosted on G2.com.