# Lark Reviews **Vendor:** Lark Technologies **Category:** [Disease Management Software](https://www.g2.com/categories/disease-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 7 ## About Lark Lark Health is a chronic disease prevention and management platform that uses a cognitive behavioral therapy framework, conversational AI, and connected devices to help people stay healthy and in control of their conditions. Lark’s AI is continuously learning how to personalize the experience for the member and communicates via text-message-like interactions to monitor patients remotely, 24/7, while live nurses and health coaches are available when issues need to be escalated. Lark's Diabetes Prevention Program (DPP), which is Fully Recognized by the Centers for Disease Control and Prevention, Behavioral Health Program, Diabetes Care Program, and Hypertension Program have served nearly 2 million members, and have demonstrated clinically validated outcomes. Lark works with many of the largest health plans, PBMs, and self-insured employers to help their members live healthier lives. Founded by CEO Julia Hu and CTO Jeff Zira in 2011, the company was named "Top 10 Most Innovative Companies in the World" alongside Uber and Airbnb, and Google's "Best of the Year". To learn more, visit www.lark.com. ## Lark Pros & Cons **What users like:** - Users love the **real-time communication** features of Lark, facilitating seamless collaboration and connection within teams. (1 reviews) - Users love Lark's **communication efficiency** , benefiting from real-time chat and seamless collaboration across teams. (1 reviews) - Users value the **real-time messaging capabilities** of Lark for seamless communication and collaboration in teams. (1 reviews) **What users dislike:** - Users find **messaging issues** arise when collaborating externally, limiting Lark's usability beyond their internal network. (1 reviews) ## Lark Reviews ### 1. Lark software **Rating:** 4.5/5.0 stars **Reviewed by:** Si Thu L. | Network Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Lark?** A central hub for real-time communication, supporting instant messaging, group chats, threaded conversations, and file sharing. It often includes features like auto-translation for global teams and read receipts.Collaborative cloud-based document and spreadsheet creation and editing tools, allowing multiple users to work on the same file simultaneously.An integrated email client that connects with the rest of the Lark suite, bringing email communication into the collaborative platform **What do you dislike about Lark?** Lark is designed primarily as an internal ecosystem. While great for working with colleagues, communication and collaboration with external clients, partners, or vendors who are not on Lark can feel less seamless than on platforms with wider, general adoption. **What problems is Lark solving and how is that benefiting you?** Real-time co-editing in Docs and the easy ability to turn a chat into a video call or a calendar event into a meeting memo enhance collaboration . It offers a robust free tier (often including unlimited video call minutes up to a certain participant count and generous cloud storage), making it very appealing to startups and small to medium-sized businesses (SMBs).Many users find the interface clean, versatile, and easy to use across desktop and mobile devices. ### 2. Comprehensive Review **Rating:** 5.0/5.0 stars **Reviewed by:** Selvi T. | Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Lark?** What I like most about Lark's project management system is how I can customize automatic reports. It also works with Gmail to remind me about meetings. Collaborating with my colleagues in the app is super easy. Lark really brings all our communication together, making our daily work much simpler. **What do you dislike about Lark?** I encountered an issue during the sign-up process. It was a bit confusing when submitting the details after filling them out. **What problems is Lark solving and how is that benefiting you?** It really helps to combine all emails, chats, and documents in one place. We can create, assign, and track tasks, ensuring everyone knows what's happening, and this helps us complete tasks on time. ### 3. Comprehensive Review for Lark **Rating:** 5.0/5.0 stars **Reviewed by:** Razzes L. | Customer support executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Lark?** I like most about Lark is its user-friendly interface and seamless integration of various productivity tools. The app brings together chat, calendar, cloud storage, and collaborative documents in one place, making it easy to manage tasks and communicate with team members. **What do you dislike about Lark?** I feel Sometimes, Lark may slow down while using some apps. **What problems is Lark solving and how is that benefiting you?** Lark helps me in solving the problem of scattered communication and collaboration tools by offering a unified platform for messaging, file sharing, and document collaboration. This benefit streamlines my workflow, as I no longer have to switch between multiple apps to get work done. ### 4. It has all features you need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Lark?** Video call and document sharing, funny emojes **What do you dislike about Lark?** nothing, I dont have anything to say.... **What problems is Lark solving and how is that benefiting you?** Document sharing, it's easy to share and control the permission of document in chat thread ### 5. Lark is a great diabetes prevention program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Lark?** Lark is a great platform within the medical world that helps those suffering with diabetes and weight loss. **What do you dislike about Lark?** I do not have anything bad to say about Lark. **Recommendations to others considering Lark:** This would be a good alternative to try if other weight loss/diabetes management solutions were not working. This system includes a scale and a pre-quiz to determine if this program would be a good fit for you! **What problems is Lark solving and how is that benefiting you?** Weight loss and diabetes management is being controlled through the weight loss specilaists from Lark. ### 6. Lark Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Lark?** Lark is revolutionizing healthcare for diabetics. Lark uses software to connect cellphones with blood sugar meters. In addition, this app also provides support and resources to help patients gain access to doctors and experts. **What do you dislike about Lark?** Nothing, this app is genius and needed in the healthcare system. **What problems is Lark solving and how is that benefiting you?** Lark focauses on preventative treatment plans as well as providing education and support all in a app. The benefit is this help can save lives and prevent health complications. ### 7. Communicate easier with Lark **Rating:** 4.0/5.0 stars **Reviewed by:** Christa G. | E, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Lark?** I appreciate that Lark allows me to communicate with my colleagues and we are all in one setting while I am being treated. . **What do you dislike about Lark?** I dislike that when contacting customer service, replies were automated and I couldn't type anything in **Recommendations to others considering Lark:** It is a personal service you may want to give a try **What problems is Lark solving and how is that benefiting you?** With Lark, I now have full control of my personal records and information and access to fixing problems with busy schedules; as we are all in one place at a specific time. This also eliminates issues with people being on "differing pages" and one person not comprehending. Now everyone can function cohesively instead of separately. ## Lark Discussions - [How good is Lark?](https://www.g2.com/discussions/how-good-is-lark) - [How does Lark app work?](https://www.g2.com/discussions/how-does-lark-app-work) - [What is the use of Lark app?](https://www.g2.com/discussions/what-is-the-use-of-lark-app) - [View Lark pricing details and edition comparison](https://www.g2.com/products/lark/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A10%3A13+-0500&secure%5Bsession_id%5D=736838e6-1a33-499a-b7c1-9843bfac61b3&secure%5Btoken%5D=0f2551e3be74edc8fd3be6725e5326388e2d065ed324d3ede8e353a2b5bfecc1&format=llm_user) ## Lark Features **Clinical** - Population Health Analytics - Disease Management - Data Exchange - Disease Management - Outcome Measuring - Disease Management - Data Integration - Disease Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Patient-Facing** - Patient Engagement - Disease Management - Automated Identification - Disease Management - Two-Way Communication - Disease Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Generative AI** - AI Text Summarization ## Top Lark Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,928 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)