Labsky Reviews & Product Details

Labsky is a virtual intake coordinator built for therapy and counseling group practices. When someone reaches out for therapy, a fast and caring reply makes all the difference. Labsky answers every new and returning client within minutes, day or night, so no one slips away while waiting for a call back. It learns what each person is looking for, matches them with the right therapist using the practice's own criteria, verifies insurance, and books the free consultation or first session. Labsky takes the work of intake coordination off the practice's plate. It sends Good Faith Estimates to self-pay clients, collects payment and intake details before the first visit, and lets returning clients confirm their identity with a simple code and rebook in moments. Practices see every inquiry, match and booking in one dashboard, and therapists can mark consultations as a good fit to trigger follow-ups. Labsky connects with IntakeQ, so clients and appointments sync into the practice's records, and it works alongside SimplePractice and other systems. Client privacy is at the center of how Labsky is built. It is designed for HIPAA, and we sign a Business Associate Agreement with every practice and every vendor that handles client information before going live. Crisis messages are met right away with 988 and 911, and the practice is alerted. Labsky is currently welcoming founding practices to its pilot program.