--- title: Kraya AI Reviews meta_title: 'Kraya AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Kraya AI works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-06-26' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Kraya AI Reviews **Vendor:** Kraya AI **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About Kraya AI Kraya AI — WhatsApp CRM & Sales Automation for Indian SMBs Kraya AI is a WhatsApp-native CRM and sales automation platform built specifically for Indian small and medium businesses managing 20 to 300 inbound leads per day. Trusted by 600+ clients across India, Kraya helps sales teams stop losing leads to slow responses, missed follow-ups, and unorganised pipelines — all without leaving WhatsApp. The Problem Kraya Solves Most Indian SMB sales teams run on personal WhatsApp numbers with no system, no structure, and no visibility. Leads go cold in 4+ hours because nobody responded in time. Follow-ups are forgotten. There's no way to know which rep handled which lead. Kraya fixes all of this. Key Features WhatsApp CRM Dashboard — Manage all your WhatsApp leads from a single organised dashboard. Assign leads to team members, add tags, set pipeline stages, and track every conversation without switching apps. AI Auto-Reply Agent — Instantly respond to new inbound leads with intelligent, context-aware replies the moment they message you. Cut your average lead response time from hours to under 3 minutes. Automated Follow-Up Sequences — Build multi-step follow-up flows that trigger automatically based on lead behaviour. Send timed follow-ups, reminders, and nurture messages without manual effort. Chrome Extension — Works directly inside WhatsApp Web. Install Kraya's Chrome plugin and get CRM tools — tags, reminders, lead stages, saved notes — layered on top of your existing WhatsApp without changing how your team works. Lead Assignment & Round-Robin — Automatically distribute new leads across your sales team using round-robin assignment rules, with push alerts to ensure no lead sits unattended. Pipeline & Analytics — Get a real-time view of where every lead stands. Track response rates, conversion stages, follow-up completion, and rep performance from one dashboard. WhatsApp Business API Integration — Built on the official Meta WhatsApp Business API for teams that need scale, broadcast messaging, and green-tick verification. Who It's For Kraya is built for Indian businesses in real estate, education, coaching, financial services, healthcare, and D2C — any team where WhatsApp is the primary sales channel and lead volume is high. Results Our Clients See 52% increase in demo bookings (education sector client, Delhi) Lead response time reduced from 5 hours to 7 minutes (real estate client, Pune) 40% productivity improvement across sales teams 20% increase in client retention through automated nurture sequences Get started at kraya-ai.com — free trial available. ## Kraya AI Reviews ### 1. Smooth Lead Management with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ali M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Kraya AI?** I use Kraya AI for sorting leads that I get through ads, and it solves a big problem for me by allowing me to reply to a maximum number of leads even with small bandwidth. I appreciate its automation, which works smoothly with WhatsApp, and I find the custom option helpful. They tailor replies and queries according to my business needs, like when I use it for my clothing manufacturing business. I'm very satisfied with the product quality and service they provide. Their support team is excellent, and Kraya AI's automation is great for segregating leads into categories like hot and warm. The transition to Kraya AI was very smooth. **What do you dislike about Kraya AI?** They don't have an offline feature. Sometimes due to bad connection and network issues, the replies get late. **What problems is Kraya AI solving and how is that benefiting you?** Kraya AI automates lead sorting, handles limited bandwidth by maximizing responses via WhatsApp, and customizes replies to fit business needs, like my clothing manufacturing setup. - [View Kraya AI pricing details and edition comparison](https://www.g2.com/products/kraya-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+01%3A25%3A54+-0500&secure%5Bsession_id%5D=d34630f0-39dc-4336-93cb-d882cd09b298&secure%5Btoken%5D=35f3997ae781aea91307f13438956936dce6c3212da003a43963d913037033ca&format=llm_user) ## Kraya AI Features **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics ## Top Kraya AI Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,164 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,661 reviews)