Komo Features

Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence.

Analyze inbound marketing traffic to identify which campaigns are working best.

Helps users understand audience demographics and evaluate visitor behavior.

Create reports and dashboards to analyze results of campaigns.

Streamlines personalization by integrating customer data repositories into systems that deliver content.

Handles broad-reaching marketing orchestration by pulling customer data from CRMs and other data repositories to deliver content across multiple channels.

Track and document all activities across devices, networks, and other systems

View and track pertinent metrics to find patterns and gain insights from data

Suggested workflows that can be adopted as is or adapted to fit business needs.

System allows the storage and management of rich media files.

Able to create user portals and sites.

Optimize and manage the search engine optimization efforts for a website or digital content

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Collect and maintain structured information that describes data or content

Track and manage schedules and meetings via an integrated calendar

Supports audio files

Manage assets throughout their lifecycle to optimize profit

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Store, manage, and track all electronic documents in a centralized location

Create, save, and re-purpose templates for emails, forms, etc.

Offers templates or examples of commonly used competition or game structures

Allows administrator to run multiple campaigns at the same time

Ability to define and track custom user behaviors

Offers a variety of different rewards for completing actions

Allows administrator to create custom competitions and rewards based on marketing campaigns

Mobile app or mobile optimized site allows users to participate and view scores on their mobile devices

Integration with CRM software to access and incorporate customer data

Set up connections to third-party platforms to improve business processes

Offers a public leaderboard for users to view current standings

Offers a private leaderboard for administrators to view current standings

Measure and report on user engagement with the platform

Interact with data visualization elements, such as charts and graphs, to drill down into data

View and track pertinent metrics to find patterns and gain insights from data

Analyze and gain insights into data in real-time

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Supports learning paths that combine in-person classes with online/virtual courses

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Addition of necessary external data, applications, tools, or features

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

A collection of customer information such as contact details, demographics, previous interactions, etc.

The ability to create unique content

Observe and track the demand, usage, progress or quality of a system, product, or user

Application programming interface that allows for integration with other systems/databases

Games or game-like elements to track progress and reward accomplishments

Alter the layout and content of reports

Tracks metrics that provide insight into how a user interacts with any interface or product

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage, store and organize emails within the system or via third-party apps

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to generate content in the form of text, images, videos, etc.

Gauge satisfaction and receive information for improvement and success

Receive data and information in real time

Track and document all activities across devices, networks, and other systems

Define levels of authorization for access to specific files or systems

Customize data fields to support various needs and use cases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Access previous interactions or concerns to maintain customer relationships

Active reporting of data and metrics

Add customized logos and colors to align with company branding

An extended application or connector that enables users to perform additional services with their current set of tools

Attach digital tags to documents and assets for identification, search, or monitoring purposes

A website or login for customers to access information

Identify customers at risk of migration and activate strategies to retain them

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Predefined actions automatically performed on the occurance of specific events

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Manage and support multiple languages

Process of dividing customers into groups based on common characteristics

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ability to chat online in real time

Tools to improve and measure employee satisfaction and involvement

Creation, administration, and evaluation of assessments or tests

Strategize and implement rewards for returning customers, employees and other members

Organize and manage the accomplishments and development of employees or performance of applications or systems

Caters to sales teams

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Used for training or educational purposes

Organize and track educational activities

Establish measurable goals and objectives and track their progress over a specific period of time

Track employee/learner's progression through training programs

Create, manage, and print wearable badges

Provides a channel for team members to share media files, communicate, and work together

Creation and customization of dashboards

Assemble applications and processes by dragging over and arranging pre-built components

Access software remotely via mobile devices

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Organize and manage interactive contests or challenges

Allow the audience to interact or engage with the content

Adjust communications based on previous interactions or personal preferences

Import and export data to and from software applications

Reporting on how each user, task or process has advanced since its initiation

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

Application programming interface that allows for integration with other systems/databases

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Pre-designed layouts that can be customized to match preferences and requirements

Customize contracts and forms to collect specific information

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Use AI to generate content in the form of text, images, videos, etc.