Kolleno Reviews & Product Details

Since implementing Kolleno, we’ve seen a 37% improvement in our DSO which had a significant impact on our cash flow. It has become much easier to stay on top of our payments from different global subsidiaries with the task manager - its particularly useful how we can assign client portfolios of different locations to different credit controllers that cover each specific region. Kolleno keeps everyone in our team on the same page, and makes collaboration internationally much smoother. Review collected by and hosted on G2.com.

We needed a bit of custom integration solution, so it took a bit of time. However, there is nothing that we dislike about the product, its really tailored for the receivables management purpose. Review collected by and hosted on G2.com.

Love how I no longer need to build the reports in spreadsheets - it was taking up just too much of my time to update and maintain the reports. Kolleno provides with pre-built reports that you can just export based on your data and share with your team. Its very convenient for us, as it has exactly the reports that we usually use for understanding our receivables status: overview of ageing balance, average days late evolution, collection cohorts overview and others. Review collected by and hosted on G2.com.

Wish I could have some of these reports as a part of the main dashboard, but i believe the team is launching the new dashboard in September - looking forward to it! Review collected by and hosted on G2.com.

We loved how the product allowed us to build out workflows to specifically notify us about the chargebacks or payment failures. It is essential for our business operations to ensure that the team can act promptly on any failed payments and investigate the issues. Thanks to Kolleno we don’t miss a thing anymore. And overall - the product is very easy and pleasant to use. Review collected by and hosted on G2.com.

Relatively new users, so nothing to dislike so far. However, if anything - the customer support seems to be on top of the game, so we are feeling very positive. Review collected by and hosted on G2.com.

Using Kolleno has significantly simplified for us the process of payments reconciliation. It's especially convenient that when customers complete the payment via Kolleno payment portal, it gets auto-applied into our QuickBooks system. For the payments that are running late, love how we no longer need to chase them but can just set up a collections workflow. Love the new Kolleno 2.0 update that made the platform much more user-friendly with many feature additions! Review collected by and hosted on G2.com.

Kolleno solves all our problems, nothing to dislike. Review collected by and hosted on G2.com.

Kolleno has been a fantastic solution for managing our tuition fee collections. The software helps us stay on top of each student's payment status, ensuring all invoices are properly followed up on, even internationally. We appreciate how now we are certain that our students receive accurate billing regardless of where they are in the world. The payments portal is especially useful for handling and reconciling international payments, simplifying what used to be a complex process. Review collected by and hosted on G2.com.

The platform has proven to be very reliable and effective. Review collected by and hosted on G2.com.

The customer portal allows our clients to download their own statements, saving us time from sending them account balances manually. They can see all the outstanding invoices, and also complete the payment they wish directly in the portal. For businesses operating in different countries, it will also show everything in their local currency. It simplified the process of receiving payments for us as it's now much easier for our clients. Review collected by and hosted on G2.com.

The only downside is that some features, like setting up autopayments, took a bit of time to figure out. But once we got the hang of it, it was smooth sailing. Review collected by and hosted on G2.com.

We’ve partnered with Kolleno in the early days of the company aiming to scale and improve our payment collection strategies. Simple automation did wonders for speeding up our payment collections, as most of the times our clients just needed a kind reminder to complete the payment. Its been great to watch Kolleno’s product evolve from cash collections to a comprehensive financial operations platform. Now there are additional product features that help us streamline our financial processes: more sophisticated workflows, customer dashboard, reporting and reconciliation, as well as additional integrations, such as Kolleno's connection to our Xero account. Review collected by and hosted on G2.com.

Wishing Kolleno to keep up the good job! been positive experience so far Review collected by and hosted on G2.com.

The payment reconciliation with Xero allowed us to save so much time on manual transactions matching - the product shows automatically the recommended invoice to match a transaction with, or if the payment from a client was done via a customer portal - it gets autoapplied. Before Kolleno, manual reconciliation was taking a lot of my time, but now it's very easy Review collected by and hosted on G2.com.

Haven't experienced any downsides in the product experience so far Review collected by and hosted on G2.com.

Kolleno stood out to us with it’s very easy to navigate product design. The platform is very intuitive and i love how we can have information viewed at customer and invoice levels, as well as activating chasing activities on both of these too. On top of this, it is very useful to have that invoice status tag for us - as we can easily track any disputes or promises to pay from our clients. Review collected by and hosted on G2.com.

Its a minor detail, but i wish the invoice page was more customizable - adding ability to move/add/ remove the columns to our table view. Review collected by and hosted on G2.com.

It was very fast to see actual results from the platform - our overdue balance has been reduced significantly within the first 3 months. The aging balance has also improved and we observe less clients fall through to the 60-90 arrears. Reports available within the platform are quite comprehensive, but we also appreciate how we can always request the customer support to pull reports specific to our needs and they can help us out with the data requests. Review collected by and hosted on G2.com.

The product is great, but if we could have more customizability for the main dashboard widgets for different team members or different business locations, that'd be amazing Review collected by and hosted on G2.com.