Kofax Capture Reviews & Product Details

Kofax Capture Overview

What is Kofax Capture?

Image Content and Capture

Kofax Capture Details
Product Description

Image Content and Capture


Seller Details
Seller
Kofax
Company Website
Year Founded
1985
HQ Location
Irvine, CA
Twitter
@Kofax
6,515 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
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Kofax Capture Reviews

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hr manager
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Kofax Capture provides great tools in a very easy to use interface to batch documents and archive them. It offers a great batch capture speed, OCR, scanner recognition, VRS functionality, and a wide array of scanners with other Kofax tools. Kofax Capture is a useful tool that manages the reports in a particular specified batch immediately. Besides, Kofax Capture provides transformation, which is completely effective in meeting your needs. Review collected by and hosted on G2.com.

What do you dislike?

Kofax Capture's Windows solution has not many configuration tools, which makes it less customizable. I think the integration between the OS and the DB has been a little sluggish and it should improve. However, this is countered by the simple implementation process that enables creation while you become familiar with the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Kofax is adequate to be a reliable ruler. I would recommend you to build a strategy for your organization before implementation. The physical barcode model integrated with Kofax and its potential costs are some special aspects that you should consider. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Kofax capture is used all across the company to collect reports via phone. It can be quickly incorporated within your business and will remain working for years, as we have been working on this system for the last three years and we can assure this is one of the most powerful image capture tools in the industry. Besides, it complies with the business requirements, lets workers accelerate the process and provides technical assistance and solution for Kofax patches and software upgrades. Review collected by and hosted on G2.com.

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Human Resources Team Lead
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Kofax Capture's provides a complete experience to make our work easier and our customers happier. It provides a simple process to manage how files can be organized. The recognition server and OCR full-text components are very successful, separating certain lots into documentation, recognizing the form type, cleaning images and extracting data. Although Kofax' setup is a bit complicated, it is easy to use is easy. We see Kofax Capture is our revolutionary approach to create workflows for clients. Review collected by and hosted on G2.com.

What do you dislike?

The procedural Kofax Capture chart usually jumps to a value far different from the actual one. Also, I would like to see an update on the graphical user interface, as well as the API through convergence. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I honestly consider Kofax Capture to be a great tool for any type of business, regardless of its size. But before implementing, I would recommend you to make sure that you plan the variants of DB and OS (this must be done at least a couple of months before you buy the software). We did not do this on time and we were unable to use the set of new scanners, and we spent significant time updating. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Kofax Capture is a trustworthy tool that has been running all across our company for the last two years and in all the locations of our business. It provides a great response to the occurrences and full help to solve many types of issues. Review collected by and hosted on G2.com.

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Human Resources Assistant
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Kofax Capture makes importing and exporting email better products than Captiva Open Text apps. It is fully personalizable without needing to know a lot of old-fashioned coding in order to use it. The integration with Kofax VRS, the QC plugins, and the unified QA provide some of the strongest flows for transformation of the text. Besides, customer support is awesome because they always guide us nicely, even though our problems were user error. In addition to scripting, there are about two dozens tools which can be used to define and collect information and acquire exactly which details you need for a specific market. Review collected by and hosted on G2.com.

What do you dislike?

The disadvantages presented by Kofax Capture are related to the learning process, as the majority of users don't tend to have experience with a platform such as this one. Also, the workstation permissions are somewhat limited, but are long supported and well regarded by a major well-established business. And, once Kofax Capture was updated, many issues took the provider too much time to be solved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Before implementing this tool, I would recommend you to make sure your hardware is completely Kofax compliant, otherwise, you will need to incorporate more functionalities with the latest version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Kofax Capture is used all across our business, but mainly in the HR department. It provides us with the willingness to write everything to extract information from SBL and VB. The overall product selection provides our company with continuity and quality and it has significantly increased our information storage performance. Review collected by and hosted on G2.com.

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Human Resources Specialist
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This product provides different features through different modules that I have used for more than a year. One of the aspects we respected in Kofax Capture was its Oracle UCM and Filenet adapter, as a wide range of typical issues like lines and dots can be handled by this. It allows people from various agencies to scan the vouchers regularly via sensors to the center, ending up as PDFs. Review collected by and hosted on G2.com.

What do you dislike?

Kofax offers more than ten licenses with very useful products, but it can be a little expensive to get them all. However, I think Kofax Capture itself is able to do a lot and the rest may be optional. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Kofax Capture is suitable for cataloging and filtering large quantities of accounts documents and for placing them in databases. I consider this tool is appropriate for large business, as it will especially allow them to organize financial reports. I would advise you to ensure continued preparation before you invest, so you can conlcude it is an economically viable option for your company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My entire organization uses Kofax Capture. It is mainly used to digitalize files that would be kept in the control system for digital records. Through digitalizing all files in file cabinets, our clients have tried to make themselves less trustworthy on paper. Also, it's very helpful to design plans and schedules. The Accounter Payable feature has different standards and specifications to index and arranges both tests and cable confirmations. Review collected by and hosted on G2.com.

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Human Resources Specialist
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

With Kofax Capture photos are easy to control before they are inserted into the electronic system and are extremely easy to use. It has a great verification system based on Oracle servers that is able to set up launch system for UCM. Also, acknowledgment of the start and end of a deal Kofax Capture provides useful tools for batching and editing reports in a rather easy-to-use interface. Review collected by and hosted on G2.com.

What do you dislike?

The user interface could be much stronger. I think Kofax Capture is outdated and this is something that should be modified immediately. When it comes to the prices, upgrading the system is costly if a design exceeds a certain cap when it is fair for lower frequency solutions. And although glitches are frequently patched easily, they can result in an expansion project closing or missing all research. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Kofax Capture is useful for companies that need to use it exclusively for data collection, as it's able to scan bulk file and information volumes easier. Internal and external information regarding flat files, repositories and internet services can also be added to the application to allow budget items, address verification and other functions to be applied to only a broad ingestion network as a whole. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For the past 2 years, we have been using Kofax Capture in our company to archive files, in order to keep all our information secured. We chose it because it offers good information preparation and coordination of workflows, with great performance across a range of devices. Review collected by and hosted on G2.com.

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Finance Specialist
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Kofax Capture system is unbelievably scriptable and it can be adapted to manage any type of unusual material in order to obtain information that most other tool are only fighting for. It makes really easy to keep the code and it can be implemented quickly. Review collected by and hosted on G2.com.

What do you dislike?

The basic training is very important before starting using the Kofax Capture GUI and it has to be enhanced in order to be easier to understand, as it can easily get confusing. Also, when PDFs are supplied by Kofax Capture for acknowledgment of the personality, the results are very unpleasant, as the recognition precision is only 60 percent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Kofax Capture is very useful for companies that are looking for a medium to retrieve text from messages, reports, tablets and faxes. It is ideal as a paper recording in front of the ECM program, in which indexes for each page form are well specified. If you constantly have to deal with higher volumes of research or automated database data entry, Kofax Capture may be a good alternative for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The data we receive from Kofax Capture is applied to a format in all the applications that we created, in order to help backend systems to process, along with the picture in a TIFF or PDF file, to overcome and manage a customized application faster than before. It's very useful as it allows us to be categorized data by vendor, year, paper form and origin. Review collected by and hosted on G2.com.

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HR Researcher
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

"Kofax Capture's VRS technology is, in my opinion, the best photo re-processing tool on the market at the moment. It is

very useful to our requirements for sample scanning. By using SBL and, NET, the framework can be easily extended and adapted to allow the technology to be fully integrated into existing company structures and systems, making it easier for us to collect the information needed. Also, Integration of Kofax VRS, QC systems and unified QA offers most of the best file transfer flows we've seen." Review collected by and hosted on G2.com.

What do you dislike?

We struggled to configure Kofax with AP Automation. Two versions were attempted back to add badges and update the UI, but I still feel it doesn't look fresh enough. Also, I think Kofax team needs to concentrate on writing documentation about how to use KC and KTM to develop software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Kofax Capture is a suitable application for scanning a large set of documents for further use. However, I think it is not suitable for implementations in which the records being caught are of different formats and designs and it is necessary to rely on them to use cover sheets to digitize them... It's less suitable to find metrics on the pages immediately. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Kofax is used by all business divisions, specially by Human Resources, Marketing, Sales, Accounts and Project Management. Through collecting paper and digital files, Kofax Capture increased exposure within our company. It had made simpler to allocate digital documentation whenever we require it across the company. Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

KOFAX Capture is very extensive and can be scaled quite well. It can automatically capture data based on OCR and ICR which is amazing. Once the setup of the software is done correctly, It can process documents quite well. Capture is also very good at classification of different document types based on their structure. I love the feature as it will classify Invoice, quotes, Dnotes or any other documents that are setup in backend. Capture also lets you generate custom Separator sheets per document type. this is a simpler way that you will insert the printed version of the separator sheets in between different types of documents based on their document types and Capture will separate it for you after scan. Ready to Index. I have used in in the pst, Implemented it and trained users and admins on how to configure the application. Currently I don't use it. Review collected by and hosted on G2.com.

What do you dislike?

It has a learning curve. You need to click a lot of buttons to sometimes to achieve something small. Usually the problem comes when the network changes and an error pops up. Online support database is not that extensive so I have to use all my networking and KOFAX admin knowledge to solve an issue. In many cases I had to re-Install the Client module to solve the error. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

KOFAX do provide comprehensive documentation and trianing. My suggestion is to get trained first. It is not a plug and play application. It is also quite expensive and not for individuals. The application is for corporates trying to extract data from their stale important documents and digitize on the way. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Data Capture and Digital Archiving of important documents. Review collected by and hosted on G2.com.

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CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Platform is incredibly scriptable and can be customized to handle all sorts of unusual docs contents to allow information to be extracted that many other platforms just struggle on. Review collected by and hosted on G2.com.

What do you dislike?

Backdated SBL Scripting. Window based product with limited features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automatic extraction and classification. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love the ease of setting up simple projects with Capture, but that it can be very complex for complex projects. Capture has so much to offer and is the name in business document indexing. Review collected by and hosted on G2.com.

What do you dislike?

Capture can be quite expensive and the licensing can be tough to work through, pricing-wise. Also, without training and documentation, learning the suite can be daunting. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We scan thousands of documents everyday and send them to dozens of locations all over the company, while indexing hundreds of pieces of metadata. Capture helps us ensure that the right documents get to the right place, tagged with the right data. We process our company invoices (AP) for finance, archive documents for historical purposes, maps, engineering drawings, contracts, and many more. We have seen so many departments go digital with our help. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

newer version allowed to scan in color, black and gray scale, double side/single sided and easy to rescan single pages or multiple pages. Review collected by and hosted on G2.com.

What do you dislike?

older version does not allow to scan in color or gray scale. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

scan medical records electronically Review collected by and hosted on G2.com.

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UG
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ease of scanning and editing through Kofax. It is simple and fast. You can edit your settings for different types of documents and save them for easy access later. I'm pretty disappointed that my organization decided to go with a different program from now on. Review collected by and hosted on G2.com.

What do you dislike?

Mainly my issue has been with the IT group at my organization not knowing how to fix the occasional bug in the program. If we had access to professionals who knew it better, it would be easier. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you get a contract that includes support from Kofax Capture. Don't just rely on your company's IT group to fix things for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Kofax allowed me to scan documents directly into my agency's database. I was able to scan, change resolution and edit prior to the document being sent to the database. It gave a lot of options for metadata to be entered in. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

You can easily capture and organize things like receipts, business cards, gift cards, etc so that they aren't taking up space in your wallet, and you can edit documents in their scanning process (crop tool is very nice). Review collected by and hosted on G2.com.

What do you dislike?

Editing interface is a little slow, you cant seem to change file type, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps me aggregate receipts for jobs. Review collected by and hosted on G2.com.

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UU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Kofax is great for scanning on our large Fujitsu scanner. We use it in conjunction with Laserfiche to scan in documents , it’s really easy to configure and has lots of options Review collected by and hosted on G2.com.

What do you dislike?

Sometimes diffucult to reinstall when re imaging a pc that has this installed already Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can configure scanning with lots of options before saving to our network locations Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Es una herramienta de captura de metadatos a traves de anclas .Debes configurar ciertas cosas y realizar plantillas para ayudar al sistema a encontrar mejor los metadatos. Review collected by and hosted on G2.com.

What do you dislike?

La realización de plantillas previas. Se hace muy costoso y a veces no funciona bien. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Una vez que esta configurado funciona bastante bien Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy for anyone to scan documents for Imaging. Review collected by and hosted on G2.com.

What do you dislike?

At times when a mistake can happen by entering a incorrect date. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Kofax Capture is able to scan and save every document regardless of you IT ability. Review collected by and hosted on G2.com.

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CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how quick it is to scan in information quickly and accuratly for interoffice communications Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it is hard to keep documents separate and requires rescanning of entire batches Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps us keep our old system business in a easy to read digital format Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to train users to use, workarounds available for most issues that may arise. Review collected by and hosted on G2.com.

What do you dislike?

Archaic interface. Hard to upgrade, not any real configurability, OCR is impossible to program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would vet out all possible vendors first. Kofax makes a lot of promises, but can't seem to deliver on them. The upgrade process is very difficult and arduous. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Regulatory and Compliance requirements to have documents on file and available for view at any time. Review collected by and hosted on G2.com.

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Advertising & PR Manager
Automotive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

A very good solution for business management.

Software quality and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

It is difficult to name cons.

Maybe it's instructions on training for work in the software.

But in general, all enjoy :) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Everyone really like the program and they do not want something else. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Consulting Review collected by and hosted on G2.com.

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Senior Technical Engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Kofax is a platform for multi-channel data capture and process automation. It is a powerful tool set for pulling costs out of bureaucracies. Bureaucracy is inevitable when you are using other people's money to accomplish big goals. The various solutions in the Kofax platform allow you to improve, eliminate or automate a huge amount of the information exchange tasks in big organizations. In addition to it's unequaled performance in the Accounts Payable processing area, you can add KTM to automatically classify thousands of document types and digitize your entire mailroom operation! Review collected by and hosted on G2.com.

What do you dislike?

Due to the vast number of ways to extend and expand the use of Kofax Capture it can get expensive and complicated. As organizations see the fast ROI of scan-to-archive projects they often move to scan-to-process operations without first getting the training needed to effectively implement and measure success. When you don't look at the savings Kofax can seem expensive, but don't kid yourself...the status quo is rarely as free as it appears! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to use a system agnostic data capture tool if you cannot easily limit your data sources and data consumers.

Never start projects that have not identified measurable success metrics to justify the costs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just completed a project that uses KTM to eliminated the use of manual document separator sheets, automate indexing and vastly increase the document handling speed and capacity of a large Human Services delivery client. Additionally, it uses the probabilistic learning capability of KTM to give them process agility like they have never seen before. Capturing new document and form types is now a simple task rather than a lengthy project. Review collected by and hosted on G2.com.

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Senior Kofax Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Kofax Capture is a software suite of tools, solutions, and utilities that allow information to go from useless to powerful in a few short clicks. Kofax has the ability to ingest information from many different sources such as email, directories, web services and scanners and intelligently categorize and scrape information from these sources. From there, information can easily be massaged and put into practically any format for inclusion into major document management systems such as FileNet, Onbase, and Sharepoint while also supporting multiple text and database formats such as XML, HTML, and CSV. The addition of Kofax VRS on top of the Capture suite to clean up images coming in to Kofax is yet another benefit that makes this one of the best capture tools out there. Review collected by and hosted on G2.com.

What do you dislike?

Kofax Capture can get expensive very quickly. Licensing is charged per concurrent workstation and per image, which is further multiplied if you take advantage of the Capture Transformation Modules which greatly increases the abilities of Kofax but at an additional tax. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest business use for Kofax Capture is handling Accounts Payable scenarios. In many business cases, 85-90% of invoices can be automatically identified, filed, and placed in the hands of proper business decision makers all within a few minutes of the document becoming available to Kofax. Any structured document in a standardized form can benefit almost immediately utilizing Kofax Capture and even unstructured documents with a bit of training can benefit from this software. Review collected by and hosted on G2.com.

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