Kofax Capture Reviews & Product Details


What is Kofax Capture?

Image Content and Capture

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Kofax Capture Profile Details

Kofax Capture Profile Details

Vendor
Kofax
Company Website
Year Founded
1985
HQ Location
Irvine, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
2,125
Twitter
@Kofax
Twitter Followers
6,198
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Companies Using Kofax Capture

American Express
Wells Fargo
UnitedHealth Group
McKesson
Citi
Merck
Cigna
Aetna
Orange
Humana
HSBC
ING

Kofax Capture Reviews

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1-13 of 13 total Kofax reviews

Kofax Capture Reviews

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1-13 of 13 total Kofax reviews
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E-Commerce Manager
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"The best Enterprise level Data Capture"

What do you like best?

KOFAX Capture is very extensive and can be scaled quite well. It can automatically capture data based on OCR and ICR which is amazing. Once the setup of the software is done correctly, It can process documents quite well. Capture is also very good at classification of different document types based on their structure. I love the feature as it will classify Invoice, quotes, Dnotes or any other documents that are setup in backend. Capture also lets you generate custom Separator sheets per document type. this is a simpler way that you will insert the printed version of the separator sheets in between different types of documents based on their document types and Capture will separate it for you after scan. Ready to Index. I have used in in the pst, Implemented it and trained users and admins on how to configure the application. Currently I don't use it.

What do you dislike?

It has a learning curve. You need to click a lot of buttons to sometimes to achieve something small. Usually the problem comes when the network changes and an error pops up. Online support database is not that extensive so I have to use all my networking and KOFAX admin knowledge to solve an issue. In many cases I had to re-Install the Client module to solve the error.

Recommendations to others considering the product:

KOFAX do provide comprehensive documentation and trianing. My suggestion is to get trained first. It is not a plug and play application. It is also quite expensive and not for individuals. The application is for corporates trying to extract data from their stale important documents and digitize on the way.

What problems are you solving with the product? What benefits have you realized?

Data Capture and Digital Archiving of important documents.

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Enterprise
(5001-10,000 employees)
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Verified Current User
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"Kofax Capture - Index like a pro!"

What do you like best?

I love the ease of setting up simple projects with Capture, but that it can be very complex for complex projects. Capture has so much to offer and is the name in business document indexing.

What do you dislike?

Capture can be quite expensive and the licensing can be tough to work through, pricing-wise. Also, without training and documentation, learning the suite can be daunting.

What problems are you solving with the product? What benefits have you realized?

We scan thousands of documents everyday and send them to dozens of locations all over the company, while indexing hundreds of pieces of metadata. Capture helps us ensure that the right documents get to the right place, tagged with the right data. We process our company invoices (AP) for finance, archive documents for historical purposes, maps, engineering drawings, contracts, and many more. We have seen so many departments go digital with our help.

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U
Enterprise
(10,001+ employees)
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"Works well when it works! "

What do you like best?

I like the ease of scanning and editing through Kofax. It is simple and fast. You can edit your settings for different types of documents and save them for easy access later. I'm pretty disappointed that my organization decided to go with a different program from now on.

What do you dislike?

Mainly my issue has been with the IT group at my organization not knowing how to fix the occasional bug in the program. If we had access to professionals who knew it better, it would be easier.

Recommendations to others considering the product:

Make sure you get a contract that includes support from Kofax Capture. Don't just rely on your company's IT group to fix things for you.

What problems are you solving with the product? What benefits have you realized?

Kofax allowed me to scan documents directly into my agency's database. I was able to scan, change resolution and edit prior to the document being sent to the database. It gave a lot of options for metadata to be entered in.

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UF
Enterprise
(10,001+ employees)
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Verified Current User
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"Kofax Capture is an mediocre document imaging program"

What do you like best?

Easy to train users to use, workarounds available for most issues that may arise.

What do you dislike?

Archaic interface. Hard to upgrade, not any real configurability, OCR is impossible to program.

Recommendations to others considering the product:

I would vet out all possible vendors first. Kofax makes a lot of promises, but can't seem to deliver on them. The upgrade process is very difficult and arduous.

What problems are you solving with the product? What benefits have you realized?

Regulatory and Compliance requirements to have documents on file and available for view at any time.

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UE
Small-Business
(11-50 employees)
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"Great Tool for Digital Organization"

What do you like best?

You can easily capture and organize things like receipts, business cards, gift cards, etc so that they aren't taking up space in your wallet, and you can edit documents in their scanning process (crop tool is very nice).

What do you dislike?

Editing interface is a little slow, you cant seem to change file type,

What problems are you solving with the product? What benefits have you realized?

It helps me aggregate receipts for jobs.

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Advertising & PR Manager
Automotive
Small-Business
(11-50 employees)
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"Great product"

What do you like best?

A very good solution for business management.

Software quality and easy to use.

What do you dislike?

It is difficult to name cons.

Maybe it's instructions on training for work in the software.

But in general, all enjoy :)

Recommendations to others considering the product:

Everyone really like the program and they do not want something else.

What problems are you solving with the product? What benefits have you realized?

Consulting

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Senior Technical Engineer
Computer Software
Small-Business
(11-50 employees)
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"Kofax Capture - A Powerful Tool for a Very Big Job"

What do you like best?

Kofax is a platform for multi-channel data capture and process automation. It is a powerful tool set for pulling costs out of bureaucracies. Bureaucracy is inevitable when you are using other people's money to accomplish big goals. The various solutions in the Kofax platform allow you to improve, eliminate or automate a huge amount of the information exchange tasks in big organizations. In addition to it's unequaled performance in the Accounts Payable processing area, you can add KTM to automatically classify thousands of document types and digitize your entire mailroom operation!

What do you dislike?

Due to the vast number of ways to extend and expand the use of Kofax Capture it can get expensive and complicated. As organizations see the fast ROI of scan-to-archive projects they often move to scan-to-process operations without first getting the training needed to effectively implement and measure success. When you don't look at the savings Kofax can seem expensive, but don't kid yourself...the status quo is rarely as free as it appears!

Recommendations to others considering the product:

Make sure to use a system agnostic data capture tool if you cannot easily limit your data sources and data consumers.

Never start projects that have not identified measurable success metrics to justify the costs.

What problems are you solving with the product? What benefits have you realized?

Just completed a project that uses KTM to eliminated the use of manual document separator sheets, automate indexing and vastly increase the document handling speed and capacity of a large Human Services delivery client. Additionally, it uses the probabilistic learning capability of KTM to give them process agility like they have never seen before. Capturing new document and form types is now a simple task rather than a lengthy project.

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Senior Kofax Consultant
Information Technology and Services
Mid-Market
(51-200 employees)
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"The Cadillac of Document Capture"

What do you like best?

Kofax Capture is a software suite of tools, solutions, and utilities that allow information to go from useless to powerful in a few short clicks. Kofax has the ability to ingest information from many different sources such as email, directories, web services and scanners and intelligently categorize and scrape information from these sources. From there, information can easily be massaged and put into practically any format for inclusion into major document management systems such as FileNet, Onbase, and Sharepoint while also supporting multiple text and database formats such as XML, HTML, and CSV. The addition of Kofax VRS on top of the Capture suite to clean up images coming in to Kofax is yet another benefit that makes this one of the best capture tools out there.

What do you dislike?

Kofax Capture can get expensive very quickly. Licensing is charged per concurrent workstation and per image, which is further multiplied if you take advantage of the Capture Transformation Modules which greatly increases the abilities of Kofax but at an additional tax.

What problems are you solving with the product? What benefits have you realized?

The biggest business use for Kofax Capture is handling Accounts Payable scenarios. In many business cases, 85-90% of invoices can be automatically identified, filed, and placed in the hands of proper business decision makers all within a few minutes of the document becoming available to Kofax. Any structured document in a standardized form can benefit almost immediately utilizing Kofax Capture and even unstructured documents with a bit of training can benefit from this software.

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U
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"Kofax software"

What do you like best?

Kofax is great for scanning on our large Fujitsu scanner. We use it in conjunction with Laserfiche to scan in documents , it’s really easy to configure and has lots of options

What do you dislike?

Sometimes diffucult to reinstall when re imaging a pc that has this installed already

What problems are you solving with the product? What benefits have you realized?

We can configure scanning with lots of options before saving to our network locations

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AI
Enterprise
(10,001+ employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"capturador de metadatos"

What do you like best?

Es una herramienta de captura de metadatos a traves de anclas .Debes configurar ciertas cosas y realizar plantillas para ayudar al sistema a encontrar mejor los metadatos.

What do you dislike?

La realización de plantillas previas. Se hace muy costoso y a veces no funciona bien.

What problems are you solving with the product? What benefits have you realized?

Una vez que esta configurado funciona bastante bien

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CI
Mid-Market
(201-500 employees)
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"Great tool for scaning documents "

What do you like best?

I love how quick it is to scan in information quickly and accuratly for interoffice communications

What do you dislike?

Sometimes it is hard to keep documents separate and requires rescanning of entire batches

What problems are you solving with the product? What benefits have you realized?

It helps us keep our old system business in a easy to read digital format

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UI
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"Document Capture Specialist II"

What do you like best?

newer version allowed to scan in color, black and gray scale, double side/single sided and easy to rescan single pages or multiple pages.

What do you dislike?

older version does not allow to scan in color or gray scale.

What problems are you solving with the product? What benefits have you realized?

scan medical records electronically

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AI
Enterprise
(10,001+ employees)
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"Kofax Capture"

What do you like best?

Easy for anyone to scan documents for Imaging.

What do you dislike?

At times when a mistake can happen by entering a incorrect date.

What problems are you solving with the product? What benefits have you realized?

Kofax Capture is able to scan and save every document regardless of you IT ability.

Kofax User Ratings

7.9
Ease of Use
Average: 8.5*
6.4
Quality of Support
Average: 8.7*
8.3
Ease of Setup
Average: 7.7*
* OCR Category
Do you work for Kofax?

Kofax Categories on G2