Knowify Reviews (103)

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Reviews

Knowify Reviews (103)

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4.5
103 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Knowify, highlighting how it simplifies project management and invoicing. Many appreciate its seamless integration with QuickBooks, which enhances efficiency in tracking costs and managing jobs. However, some users note that the mobile app could benefit from improvements to match the desktop experience.

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Thomas P.
TP
Thomas P.
VP Procurement
Small-Business (50 or fewer emp.)
"Knowify is very easy to use and provides information shared across the company platform"
5/5
What do you like best about Knowify?

We use Knowify to produce estimates and it allows visibility to everyone to view and gather information about projects that we are working on. It is very easy to learn and use. It's a product that I use daily. Updates and customer support provides us with the latest information. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Unfortunately, I only utilize Knowify as an estimating tool. It is very good for that application. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Thanks for the kind review Thomas! I hope there's opportunity to expand your use of Knowify to other areas in the future as well.

Best,

-Cam @ Knowify

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Our Go-To Tracking for Projects"
5/5
What do you like best about Knowify?

We fully use knowify to track our time now as well. We love the check in and out features through their mobile app. Each of our employees do these types of entries. The support team is always improving the platform - they host webinars and reaching out to get help is super easy. Can't recommend them enough! Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Additional reporting - maybe job specific. They do offer quite a few reports but maybe additional options. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Thank you for the review AND the refreshed review! We're glad you're still loving Knowify after many years. Our team continues to work on improving reporting and we'll be sure to let everyone know as soon as new project-level reports become available.

- Cam @ Knowify

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Clunky and Tedious"
2/5
What do you like best about Knowify?

Customer Support is excellent. Anytime I have an issue, the Knowify team is on it immediately and are able to resolve it quickly. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

That you have to set up deliverables for a job before you can invoice; that the deliverables don't always pull up when invoicing so have to add them manually; that the system doesn't easily identify what supplier the expenses are from when looking at the activity list. It would be nice if invoicing was available from the Contract & Change Orders tab. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Hi - thanks for the feedback! Agree that our customer support is top-tier. I'd love the chance to talk about your dislikes - many of the things listed (invoicing from the contract and change order tab, identify supplier for expenses from the activity list, deliverables don't always pull up when invoicing) are all possible in Knowify today!

Do you mind reaching out to support@knowify.com or to your dedicated customer success manager so we can show you how you can accomplish it?

Thanks again for taking the time to give us your feedback.

-Cam @ Knowify

Michael H.
MH
Michael H.
Owner/ Operator
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Knowify?

Knowify has allowed our business to grow, and remain organized on a level I didn't think possible. It is extremely easy to use, and the team is always available to answer your questions. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

I like everything currently, the scheduling tool will continue to get improvements which will help us going forward. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Michael - thank you for the very kind words! Your business is an incredible example of what can be accomplished when you combine a highly-skilled team with data-driven process and organization. As always, give a shout if there's anything we can ever do for you or your team.

Graham w.
GW
Graham w.
Installation Service Manager
Small-Business (50 or fewer emp.)
"It has really helped us to organize as a team to get us all on the same page with all our projects"
4.5/5
What do you like best about Knowify?

I like the ability to have a customer data base so when we build new tickets and projects all info is available right away Review collected by and hosted on G2.com.

What do you dislike about Knowify?

they have made contracts and service calls quote differently and would like some of the features to be available in both modes Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Your positive feedback truly motivates our team, Graham, thank you!

-Cam @ Knowify

Jeff P.
JP
Jeff P.
Managing Member
Small-Business (50 or fewer emp.)
"Fantastic Vendor and Partner!"
5/5
What do you like best about Knowify?

Over the past 20+ years I've used many ERP systems and Knowify is by far my favorite and easiest to use in the Construction industry. It seamlessly integrates with QB online and our BIll.com platforms to reduce extra data entries among all three. The team is full of hard-working intelligent members that care about our processes and are always willing to help. For a $1-20M company I would highly recommend using Knowify for PM, Acct, and Sales functions. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Nothing that we have come across as of yet. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Jeff, I passed along your review to our team - your words mean more than you know! Knowify only brings employees on who genuinely care - and reviews like yours validate that approach.

Thank you - you can count on us to continue to treat your trust in us and our software with the seriousness and respect it deserves.

-Cam @ Knowify

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Clear Scheduling, But Sometimes Slow to Respond"
3/5
What do you like best about Knowify?

The schedule part very clear, it helps me view the agenda quick. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

sometimes it reacts slowly, and when i input sth there, it will disappear Review collected by and hosted on G2.com.

Dexter M.
DM
Dexter M.
Senior Technician
Mid-Market (51-1000 emp.)
"Excellent time tracking tool"
5/5
What do you like best about Knowify?

The ease of use. The software is very user friendly, and easy to apply to all of your workflow needs. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

I have not come accross any issues with this program as of yet. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Thanks Dexter! Glad Knowify is helping you track time day to day.

-Cam @ Knowify

Jen P.
JP
Jen P.
Vice President and Office Manager
Small-Business (50 or fewer emp.)
"Awesome Customer Service"
5/5
What do you like best about Knowify?

Knowify is a great system for our family run small business. It is efficient and user friendly. If I run into difficulty or need to change anything within our system, Customer Support is undeniably the best, particularly Christian Ferruzza! Review collected by and hosted on G2.com.

What do you dislike about Knowify?

I don't have any downsides with knowify. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Thanks Jen! Passing your kind words along to Christian (and we couldn't agree more)!

- Cam @ Knowify

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"It's very team friendly"
4.5/5
What do you like best about Knowify?

Our team loves how organized it keeps us.

It keeps our team on track with all our projects. It's easy to use Review collected by and hosted on G2.com.

What do you dislike about Knowify?

One of the big downside is that our Foreman's need to have access to estimating in order to create a daily log.

Please change this. Foreman's should never have access to estimating or financials. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify

Thanks for the feedback! On your dislike - you can have just the ‘manages jobs’ permission to see and create daily logs. That won’t give you financial access info. If you're still having issues with this please reach out to us at support@knowify.com and we can help!

-Cam @ Knowify