Knowi Reviews & Product Details

We embed Knowi dashboards directly into our SaaS product, and the biggest win for us is that Knowi queries our datastores natively—MongoDB alongside our SQL databases—without forcing us to move anything into a proprietary warehouse first. There’s no ETL pipeline to build or babysit. Knowi connects straight to the raw datastores, and we can join and blend NoSQL and SQL data on the fly into a single dataset. That alone eliminated an entire category of engineering work we used to do just to get data “BI-ready.”

The semantic layer is what ties everything together: we define our datasets once, and every dashboard, report, and natural-language question resolves against the same definitions. As a result, our customers see consistent numbers no matter how they ask.

Over the last year, the AI capabilities have become a real differentiator. The agentic chat lets us (and our customers) ask questions in plain English, and the agents can go beyond answering—they can build charts, dashboards, and alerts from a prompt. Knowi also ships as an MCP server, so our team can work with our analytics from AI tools we already use. Most importantly for us, these AI capabilities are embeddable: we’re currently deploying ask-your-data functionality to our own customers inside our product, with our agents talking to Knowi agents. Review collected by and hosted on G2.com.

Some corners of the UI/UX still have room to improve. A few of the admin and settings screens feel denser than they need to be, and there’s a learning curve in places. That said, they’ve taken big, visible steps over the last year—a refreshed dashboard UI, themes, and a much cleaner AI chat experience—and the trajectory is clearly moving in the right direction.

With AI, you still need to double-check the results, since it can sometimes get things wrong. However, they make it easy to validate during conversations that the AI has computed the right results. Review collected by and hosted on G2.com.

I use Knowi to dashboard ecommerce performance, and it's great because I no longer need to manage manual CSVs across multiple platforms. The dashboarding features are intuitive, making my data easy to consume, saving me a ton of time. I also like the onboarding and support teams—they're always ready to help, especially for API-specific challenges. Onboarding helps me learn the platform quickly, and the support team is prompt in problem-solving any issues, which means I can unblock my progress within a day. Once the API setup and dashboard is running, it doesn't take much maintenance, and it's easy to share. Plus, embedding into Notion automates a ton of reporting, which is a game changer. Review collected by and hosted on G2.com.

I think there could be more guidance for different types of API connections for popular platforms like Shopify, Google Analytics, and Tableau. It can take time to get everything set up correctly the first time with Knowi's platform and API documentation. Review collected by and hosted on G2.com.

Excellent data centre, and very easy to implement and work with. Knowi keeps us updated daily on our KPIs across the company. The Knowi team is knowledgeable and extremely helpful. Review collected by and hosted on G2.com.

I’ve used the program several times a day, and I honestly can’t think of anything I disliked about it. Review collected by and hosted on G2.com.

We recently partnered with Knowi to implement their AI-driven data analytics platform. The onboarding experience has been nothing short of exceptional. As a startup, we were concerned about navigating the complexities of adopting a new platform, but the team at Knowi has gone above and beyond to ensure a seamless transition.

From day one, Jay and his customer success team (Sherry) have been incredibly responsive, knowledgeable, and proactive. Sherry has taken time to understand our unique needs and provided tailored guidance every step of the way. The onboarding materials, training sessions, and follow-ups were well-organized and easy to follow, making the process much more manageable for our team.

What truly sets Knowi apart is their commitment to our success. Whenever we had questions or faced challenges, their team was quick to jump in with solutions and best practices. Their dedication and hands-on support have already started showing results, and we’re confident this partnership will continue to be a valuable asset as we scale.

Thank you, Jay, Sherry and the entire Knowi team for your unwavering support and professionalism. We couldn’t have asked for a better partner to help us get started on this journey! Review collected by and hosted on G2.com.

We do not have any dislikes. The application meets our needs, Review collected by and hosted on G2.com.

As the Director of Business Automation overseeing our data warehouse and reporting, finding a tool that seamlessly connects to our data sources and enables us to embed dashboards for clients while handling complex report types affordably was crucial. After evaluating numerous options, Knowi emerged as the perfect fit.

Knowi not only met but exceeded our expectations. The team is responsive and proactive; they promptly implemented the features we requested. CEO Jay personally ensured that Knowi aligned with our business needs, offering ample trial time for us to thoroughly test the tool before committing. The addition of AI capabilities has further enhanced our experience.

I highly recommend Knowi for its robust reporting and analytics capabilities. Review collected by and hosted on G2.com.

While Knowi has been a great fit overall, one area with room for improvement is the learning curve for some of the more advanced features. For new users, it can take a little time to fully understand the best way to structure queries or leverage all the platform’s capabilities, especially when dealing with complex data sets. However, their documentation and support team are very helpful, and once you're up to speed, the flexibility is worth it. Review collected by and hosted on G2.com.

Knowi limits technical debt and allows for streamlining of UI development while elimination of the back end hosting. The support staff are are amazing to work with. Review collected by and hosted on G2.com.

There is nothing that I dislike about Knowi. Review collected by and hosted on G2.com.

This product has given me the ability to create reports across multiple platforms containing our data. The product is intuitive but for more complex activities I have needed guidance from support. I have found the support team to be superb, responsive and willing to walk me through any questions as well as help me find solutions for complex queries. Review collected by and hosted on G2.com.

There is documentation available but it's not always thorough. The good news is that support will fill in any gaps as they continue to increase the amount of documentation available. Review collected by and hosted on G2.com.

Bunch of new features every week/2 week. They are very committed to listening to the customer and implementing recommended changes. You can use it as a reporting tool and as an ETL tool. The 9QL language provides a new way to handle nested data or transform data pretty simply. Review collected by and hosted on G2.com.

Rarely the interface does not work properly i.e., if you try to save a widget, you can't; if you save a widget and re-open it, you do not see your previous changes; if your try to open a widget it takes to much time Review collected by and hosted on G2.com.

It's very intuitive for users with not so much of a technical knowledge. The customer support is great and helpful also, they are open to suggestions and requests for new features. Review collected by and hosted on G2.com.

Sometimes the auto share doesn't work well, therefore the user has to logout/login to be able to view an asset. It doesn't work that well with multiple tabs opened; it doesn't matter if you're viewing a dashboard in one and working on a widget on another tab. Review collected by and hosted on G2.com.

The software is pretty comprehensive for our needs and support is quick to respond to any concerns or requests we may have. Review collected by and hosted on G2.com.

There are some UI bugs, and sometimes the specific use case we need isn't covered. There are workarounds, however. Review collected by and hosted on G2.com.