Customer Reviews - Non-Profit Organization Management
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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"I have had exceptional customer service with this company"

What do you like best about KnowBe4 Security Awareness Training?

Easy to manuver through the training. Great product

What do you dislike about KnowBe4 Security Awareness Training?

None I know of, however, I have submitted a request and woud like to see it answered.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It has helped my organization become more aware of the email scams out there.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KnowBe4 provides a valuable service"

What do you like best about KnowBe4 Security Awareness Training?

It allows us to provide continuous security training, along with the ability to test users and gage their level.

What do you dislike about KnowBe4 Security Awareness Training?

Some content seems dated or not applicable to us.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It keeps users up to date on security threats.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Our Employees are the Best Defense"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training helps to educate our employees on the best ways to protect our company from harm. We schedule weekly trainings and most are very short and many are entertaining as well. Instead of being dry, boring lectures it's humorous education. It never takes much time to complete but it's effective. We have been doing this for a year and we took a Security Awareness Proficiency Assessment at the beginning and at the end of a year and we saw our scores rise. Several employees state how the knowledge that they are learning has even helped them in their private lives.

What do you dislike about KnowBe4 Security Awareness Training?

I don't really see a down side. I am very happy the way it is.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KNowBe4 educates our empoyees on the different ways our company can be attacked and how they are the key for prevention. Our risk of cyber attack is much lower now that we are training.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Improved Security Awareness"

What do you like best about KnowBe4 Security Awareness Training?

Having used the KnowBe4 system for 5 years, I am impressed by the quality of the training modules available in the system and the sophistication of the simulated phishing emails available. It keeps our users on their toes and helps keep our organization safe against cyber security threats.

What do you dislike about KnowBe4 Security Awareness Training?

There's is nothing I dislike about the KnowBe4 system.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Although there is no way to guarantee that our organization will not fall victim to a cyber attack, KnowBe4 has dramatically improved the overall awareness of how everyone is vulnerable to cyber security attacks. KnowBe4 reinforces best practices for identifying phishing emails.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
Rating Updated ()

"Better Seasoning, but Still a Little Bland"

What do you like best about KnowBe4 Security Awareness Training?

The training courses give a good overview of the potential threats that come from a variety of sources such as e-mail, texting, and web habits.

What do you dislike about KnowBe4 Security Awareness Training?

The courses do seem to be repetitive from year to year. They are updated to an extent, but sometimes you feel that it's the same thing over and over again without much variety.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We have been ransomed in the past and believe that it was caused by someone clicking on a bad e-mail. KB4 brings awareness for better personal habits regarding unsolicited e-mails and web browsing.

JH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Best Cyber Security Awareness Solution"

What do you like best about KnowBe4 Security Awareness Training?

Very intuitive interface for navigation.

What do you dislike about KnowBe4 Security Awareness Training?

I've found out a bit difficult to figure out the logic settings to make certain automated processes work correctly.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Reduced our user click rate immensely and have users the knowledge to recognize phishing emails.

Michaela V.
MV
Security Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"KnowBe4 Security Awareness"

What do you like best about KnowBe4 Security Awareness Training?

I love the wide range of phishing campaigns that can be sent out to end users. There are so many different categories of topics!

What do you dislike about KnowBe4 Security Awareness Training?

I wish there was a way that admins can be sent a reminder email before a simulated phishing campaign is sent out to their end users.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We are able to test our end users on the latest security risks and threats. The modstore has so many fun videos that we use to send to our end users.

Justin G.
JG
Director of IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Rating Updated ()

"KnowBe4 will bolster your security strategy"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 will improve your security posture and check your compliance boxes. It is easy to target departments and other groups in your org for specialized training, The phish testing can help identify your most vulnerable users and tailor trainings to improve their ability to identify naughty messges.

What do you dislike about KnowBe4 Security Awareness Training?

The dashboard is a bit clunky to navigate. Creating new training campaigns can be time consuming. Searching for new training modules could be improved a lot. Knowing which training modules have been used previously is hard to identify.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 is solving a compliance requirement for us along with educating our users. As a HIPAA regulated org, KMSAT checks the necessary box and improves our overall security strategy.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"I find the content great. The CSM's are awesome as well."

What do you like best about KnowBe4 Security Awareness Training?

I like the ease of which to set it up. The training is easy for my staff to complete, but it is relevent.

What do you dislike about KnowBe4 Security Awareness Training?

I can't think of anything other than I wish hthere was a better way to hold people accountable for not doing their training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

I think that the training is opening the eyes of my company. Users are beng more cautios and it has helped us identify issues as well as avoid problems.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Know Be 4 Review"

What do you like best about KnowBe4 Security Awareness Training?

The fact that it helps people become more aware of the security risks that are around us all the time.

What do you dislike about KnowBe4 Security Awareness Training?

I don't dislike KnowBe4 per se. I guess one thing I would dislike is the price. For example we only have 30 employees, but we couldn't get phishER for less than 100. Or maybe it was security coach. I will have to look.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KB4 is helping staff be better prepared to resist the threats that come in the cyber door. We also need KB4, because it's a pré-requisite for Cyber Liability Insurance.