Link copied to clipboard # Abnormal AI vs KnowBe4 Email & Collaboration Security Comparison - What are their main differences? Share [ Export ](/compare/abnormal-ai/knowbe4-email-collaboration-security/export.csv) Abnormal AIKnowBe4 Email &...[+ Add Product](#) Pricing **Abnormal AI** Free Trial No pricing available **KnowBe4 Email & Collaboration Security** Free Trial **$5.30** 25 Seat Per Month · Defend 25-50 Seats **Pricing Insights** from reviews Time to Implement **Abnormal AI** 1 monthFaster Based on 22 responses **KnowBe4 Email & Collaboration Security** 2 months Based on 6 responses Return on Investment **Abnormal AI** 7 months9 months sooner Based on 22 responses **KnowBe4 Email & Collaboration Security** 16 months Based on 5 responses Perceived Cost **Abnormal AI** $$$$$ **KnowBe4 Email & Collaboration Security** $$$$$ Average Discount **Abnormal AI** 14%5% more **KnowBe4 Email & Collaboration Security** 9% **Pros & Cons** from reviews **Abnormal AI** [ Ease of Use (15) ](https://www.g2.com/products/abnormal-ai/reviews?filters%5Bsentiment_snippet%5D=1757588&qs=pros-and-cons#reviews)[ Customer Support (12) ](https://www.g2.com/products/abnormal-ai/reviews?filters%5Bsentiment_snippet%5D=1757687&qs=pros-and-cons#reviews)[ Email Filtering Issues (3) ](https://www.g2.com/products/abnormal-ai/reviews?filters%5Bsentiment_snippet%5D=1757451&qs=pros-and-cons#reviews)[ Email Issues (3) ](https://www.g2.com/products/abnormal-ai/reviews?filters%5Bsentiment_snippet%5D=2201593&qs=pros-and-cons#reviews) **KnowBe4 Email & Collaboration Security** [ Email Security (7) ](https://www.g2.com/products/knowbe4-email-collaboration-security/reviews?filters%5Bsentiment_snippet%5D=1544100&qs=pros-and-cons#reviews)[ Protection (6) ](https://www.g2.com/products/knowbe4-email-collaboration-security/reviews?filters%5Bsentiment_snippet%5D=2102239&qs=pros-and-cons#reviews)[ Dashboard Issues (2) ](https://www.g2.com/products/knowbe4-email-collaboration-security/reviews?filters%5Bsentiment_snippet%5D=2102217&qs=pros-and-cons#reviews)[ Email Filtering Issues (2) ](https://www.g2.com/products/knowbe4-email-collaboration-security/reviews?filters%5Bsentiment_snippet%5D=2308465&qs=pros-and-cons#reviews) Integrations **Abnormal AI** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a9279abf95f4eac70ed9904077b93f39/arctic-wolf%282%29.png "Product Avatar Image") Arctic Wolf ](https://www.g2.com/products/arctic-wolf/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6d237d93de1d8a7baa8fc4a7f7d47e0f/atlassian-2025-01-31.jpeg "Product Avatar Image") Atlassian ](https://www.g2.com/products/atlassian-2025-01-31/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ View all ](https://www.g2.com/products/abnormal-ai/integrations) **KnowBe4 Email & Collaboration Security** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/knowbe4-email-collaboration-security/integrations) Screenshots **Abnormal AI** ![Abnormal AI screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1212092/Abnormal-Threat-Log-_1_.png) **KnowBe4 Email & Collaboration Security** ![KnowBe4 Email & Collaboration Security screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/126011/email-dropdown-900-new.jpg) **Ratings** from reviews Meets Requirements **Abnormal AI** 9.2 9.263 **KnowBe4 Email & Collaboration Security** 9.0 9.062 Ease of Use **Abnormal AI** 9.5 9.563 **KnowBe4 Email & Collaboration Security** 8.8 8.863 Ease of Setup **Abnormal AI** 9.3 9.362 **KnowBe4 Email & Collaboration Security** 8.7 8.744 Ease of Admin **Abnormal AI** 9.5 9.550 **KnowBe4 Email & Collaboration Security** 8.7 8.745 Quality of Support **Abnormal AI** 9.5 9.561 **KnowBe4 Email & Collaboration Security** 8.9 8.957 Has the product been a good partner in doing business? **Abnormal AI** 9.4 9.450 **KnowBe4 Email & Collaboration Security** 9.4 9.443 Product Direction (% positive) **Abnormal AI** 9.2 9.256 **KnowBe4 Email & Collaboration Security** 8.4 8.460 **Features** ratings from reviews Cloud Email Security[Hide 14 FeaturesShow 14 Features](javascript:void(0);) 8.7 49 8.1 17 Administration Intelligence Reporting 8.9(won by 0.4) 35 8.5 14 Email Integration Suppor 9.6(won by 0.4) 38 9.2 12 Access Management 9.0(won by 1.3) 33 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 10 Data Loss Prevention 7.1 28 7.4(won by 0.3) 11 Maintenance Auditing 8.0 32 8.5(won by 0.5) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) Allow and block lists 9.0(won by 0.2) 32 8.8 15 Compliance 9.1(won by 1.3) 30 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 12 Archiving 7.0(won by 0.3) 24 6.7 10 Security Anti-Malware/Anti-Spam 9.3(won by 0.4) 40 8.9 15 Encryption 7.2 26 7.3(won by 0.1) 10 Quarantine 8.9(won by 0.3) 30 8.6 13 Advanced Threat Protection (ATP) 9.3(won by 0.3) 36 9.0 12 Anti-Phishing 9.3(won by 0.2) 37 9.1 15 Account takeover prevention 9.5(won by 2.6) 31 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 9 Intelligent Email Protection[Hide 12 FeaturesShow 12 Features](javascript:void(0);) 9.1 33 8.8 17 Administration Compliance 9.3(won by 0.3) 22 9.0 14 Intelligence Reporting 9.2(won by 0.3) 26 8.9 14 Email Clients 8.9 25 9.3(won by 0.4) 16 Role-Based Rules 8.9(won by 0.3) 22 8.6 11 Detection Data Exfiltration Detection 8.0(won by 0.3) 22 7.7 11 Activity Monitoring 8.8 24 9.0(won by 0.2) 12 Real-Time Detection 9.2(won by 0.1) 27 9.1 13 Protection Targeted Attack Prevention 9.2(won by 0.1) 28 9.1 11 Policy Enforcement 9.3(won by 0.6) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 13 Spam Filtering 9.1(won by 0.3) 25 8.8 14 Agentic AI - Intelligent Email Protection Autonomous Task Execution 9.4(won by default) 14 Not enough data Adaptive Learning 9.5(won by default) 14 Not enough data Data Loss Prevention (DLP)[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data 8.4 8 Administration Incident Logs Not enough data 8.3(won by default) 6 Reporting Not enough data 7.5(won by default) 8 Data Management Not enough data Not enough data Workflow Management Not enough data Not enough data Remediation Management Not enough data Not enough data User Management Not enough data Not enough data Configuration Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Policy Management Not enough data Not enough data Compliance Management Not enough data Not enough data Web Threat Management Not enough data Not enough data Incident Management Not enough data Not enough data Governance Access Control Not enough data 8.3(won by default) 5 Compliance Not enough data 8.3(won by default) 6 Data Visibility Not enough data 8.7(won by default) 5 Access Controls/Permissions Not enough data Not enough data Security Encryption Not enough data 9.2(won by default) 6 Endpoint Intelligence Not enough data 8.7(won by default) 5 Activity Monitoring Not enough data 8.3(won by default) 7 Breach Detection Not enough data 8.7(won by default) 5 Real-Time Monitoring Not enough data Not enough data Additional Functionality Personally Identifiable Information Protection Not enough data Not enough data Data Discovery Not enough data Not enough data Behavior Tracking Not enough data Not enough data Remote Wipe Not enough data Not enough data Risk Analysis Not enough data Not enough data Insider Threat Protection Not enough data Not enough data Anti Virus Not enough data Not enough data Whitelisting/Blacklisting Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Watermarking Not enough data Not enough data Generative AI Not enough data Not enough data Security Auditing Not enough data Not enough data API Not enough data Not enough data Ransomware Protection Not enough data Not enough data Multi-Factor Authentication Not enough data Not enough data Automatic Backup Not enough data Not enough data Multi-Device Support Not enough data Not enough data Compliance Tracking Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Data Recovery Not enough data Not enough data Activity Tracking Not enough data Not enough data External Storage Device Blocking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Audit Trail Not enough data Not enough data File Quarantining Not enough data Not enough data Disaster Recovery Not enough data Not enough data Intellectual Property Protection Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Risk Assessment Not enough data Not enough data Sensitive Data Identification Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Risk Alerts Not enough data Not enough data Data Classification Not enough data Not enough data Data Replication Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Email Anti-spam[Hide 54 FeaturesShow 54 Features](javascript:void(0);) 9.4 13 Not enough data Agentic AI - Email Anti-spam Features Autonomous Task Execution 9.5(won by default) 10 Not enough data Proactive Assistance 9.2(won by default) 8 Not enough data Additional Functionality Phishing Protection Not enough data Not enough data Data Recovery Not enough data Not enough data Archiving & Retention Not enough data Not enough data Backup and Recovery Not enough data Not enough data Policy Management Not enough data Not enough data Email Management Not enough data Not enough data Data Loss Prevention Not enough data Not enough data Single Sign On Not enough data Not enough data Data Storage Management Not enough data Not enough data Fraud Detection Not enough data Not enough data Email Routing Not enough data Not enough data Data Verification Not enough data Not enough data Compliance Management Not enough data Not enough data Filtering Not enough data Not enough data Search/Filter Not enough data Not enough data SURLB/URIBL Filtering Not enough data Not enough data Security Auditing Not enough data Not enough data Data Synchronization Not enough data Not enough data Anti Virus Not enough data Not enough data Risk Assessment Not enough data Not enough data Greylisting Not enough data Not enough data Audit Trail Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Allow/Block List Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Active Directory Integration Not enough data Not enough data Compression Not enough data Not enough data Email Tracking Not enough data Not enough data Encryption Not enough data Not enough data Anti Spam Not enough data Not enough data Disaster Recovery Not enough data Not enough data AI Copilot Not enough data Not enough data Tagging Not enough data Not enough data Secure Data Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Spam Blocker Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Spam Analysis Not enough data Not enough data API Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Event Tracking Not enough data Not enough data Inbox Management Not enough data Not enough data Spam Detection Not enough data Not enough data Authentication Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Spam Quarantine Not enough data Not enough data SSL Security Not enough data Not enough data Generative AI Not enough data Not enough data Data Retention Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Monitoring Not enough data Not enough data Show 6 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Security[Hide 32 FeaturesShow 32 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Phishing Protection Not enough data Not enough data Threat Response Not enough data Not enough data Domain Check Not enough data Not enough data Security Auditing Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Anomaly/Malware Detection Not enough data Not enough data SURLB/URIBL Filtering Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data For MSPs Not enough data Not enough data Whitelisting/Blacklisting Not enough data Not enough data Fraud Detection Not enough data Not enough data Spam Blocker Not enough data Not enough data Spam Quarantine Not enough data Not enough data API Not enough data Not enough data Data Leak Prevention Not enough data Not enough data Encryption Not enough data Not enough data Audit Trail Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Spam Analysis Not enough data Not enough data Policy Management Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Email Management Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Generative AI Not enough data Not enough data Threat Protection Not enough data Not enough data Email Attachment Protection Not enough data Not enough data Email Filtering Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Emerging AI Software[Hide 3 FeaturesShow 3 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Specialized or Emerging Capabilities Not enough data Not enough data Distinct AI Functionality Not enough data Not enough data Niche Application Not enough data Not enough data Email Encryption[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Encryption Techniques - Email Encryption Encryption Algorithms Not enough data Not enough data Transport Encryption Not enough data Not enough data End-to-End Encryption Not enough data Not enough data Authentication, Verification, and Access Controls - Email Encryption Revocation Mechanisms Not enough data Not enough data Access Controls Not enough data Not enough data Digital Signatures Not enough data Not enough data Certificate Authorities Not enough data Not enough data Security Enhancements and Auditing - Email Encryption Malware Scanning Not enough data Not enough data Reporting Not enough data Not enough data Audit Trails Not enough data Not enough data Data Loss Prevention (DLP) Not enough data Not enough data Integration, Compatibility, and Usability - Email Encryption User-Friendly Interfaces Not enough data Not enough data APIs and SDKs Not enough data Not enough data Email Client Integration Not enough data Not enough data Automation Not enough data Not enough data Identity Threat Detection and Response (ITDR)[Hide 33 FeaturesShow 33 Features](javascript:void(0);) Not enough data Not enough data Monitoring Monitoring Not enough data Not enough data Investigate Not enough data Not enough data Misconfigurations Not enough data Not enough data Integrate Not enough data Not enough data Visability Not enough data Not enough data Continuous Monitoring Not enough data Not enough data Remediation Remediation Not enough data Not enough data Audit Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Anomaly/Malware Detection Not enough data Not enough data Risk Alerts Not enough data Not enough data Password Management Not enough data Not enough data Access Management Not enough data Not enough data Data Classification Not enough data Not enough data Access Control Not enough data Not enough data Incident Response Checklists Not enough data Not enough data Active Directory Integration Not enough data Not enough data Multi-Factor Authentication Not enough data Not enough data Search/Filter Not enough data Not enough data Real-time Alerts Not enough data Not enough data Remediation Management Not enough data Not enough data Risk-Based Authentication Not enough data Not enough data Configuration Management Not enough data Not enough data Generative AI Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Prioritization Not enough data Not enough data Deception Management Not enough data Not enough data Root Cause Analysis Not enough data Not enough data Identity Verification Not enough data Not enough data Access Certification Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Data Security[Hide 12 FeaturesShow 12 Features](javascript:void(0);) Not enough data Not enough data Compliance Access Management Not enough data Not enough data At-Risk Analysis Not enough data Not enough data DLP Configuration Not enough data Not enough data Sensitive Data Compliance Not enough data Not enough data Administration Database Management Not enough data Not enough data Deduplication Not enough data Not enough data Backup Not enough data Not enough data API / integrations Not enough data Not enough data Security Multi-Factor Authentication Not enough data Not enough data Data Transport Not enough data Not enough data Data Types Not enough data Not enough data Security Tools Not enough data Not enough data User Insights Reviewers' Company Size [![Abnormal AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ef36b7a6379c2513637fff86d0936b7/abnormal-ai.png "Abnormal AI")](https://www.g2.com/products/abnormal-ai/reviews) Abnormal AI Small-Business(50 or fewer emp.) 6.9% Mid-Market(51-1000 emp.) 46.0% Enterprise(\> 1000 emp.) 47.1% [![KnowBe4 Email & Collaboration Security](https://images.g2crowd.com/uploads/product/hd_favicon/ba0013462b4f31663cd55ed65656d8c6/knowbe4-email-collaboration-security.svg "KnowBe4 Email & Collaboration Security")](https://www.g2.com/products/knowbe4-email-collaboration-security/reviews) KnowBe4 Email & Collaboration Security Small-Business(50 or fewer emp.) 29.6% Mid-Market(51-1000 emp.) 56.3% Enterprise(\> 1000 emp.) 14.1% Small-Business (50 or fewer emp.) 6.9% 29.6% Mid-Market (51-1000 emp.) 46.0% 56.3% Enterprise (\> 1000 emp.) 47.1% 14.1% Reviewers' Industry [![Abnormal AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ef36b7a6379c2513637fff86d0936b7/abnormal-ai.png "Abnormal AI")](https://www.g2.com/products/abnormal-ai/reviews) Abnormal AI Manufacturing 10.4% Financial Services 10.4% Information Technology and Services 7.8% Automotive 5.2% Non-Profit Organization Management 5.2% Other 61.0% [![KnowBe4 Email & Collaboration Security](https://images.g2crowd.com/uploads/product/hd_favicon/ba0013462b4f31663cd55ed65656d8c6/knowbe4-email-collaboration-security.svg "KnowBe4 Email & Collaboration Security")](https://www.g2.com/products/knowbe4-email-collaboration-security/reviews) KnowBe4 Email & Collaboration Security Hospital & Health Care 18.6% Information Technology and Services 5.7% Education Management 5.7% Legal Services 5.7% Financial Services 4.3% Other 60.0% FAQs ## Abnormal AI vs KnowBe4 Email &... FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between KnowBe4 Cloud Email... vs Abnormal AI? Abnormal AI stands out for its higher reviewer satisfaction scores across all key dimensions compared to KnowBe4 Cloud Email Security (Formerly Egress). | [KnowBe4 Cloud Email...](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/reviews) | [Abnormal AI](https://www.g2.com/products/abnormal-ai/reviews) | | --- | --- | | 4.5/5 (74 reviews) | 4.8/5 (78 reviews) | | Mid-Market | Enterprise | | 8.7 | 9.4 | | 8.9 | 9.5 | | Email Security (7 all-time mentions) | Ease of Use (15 all-time mentions) | ### How do the pricing models of KnowBe4 Cloud Email... and Abnormal AI compare? Abnormal AI is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to KnowBe4 Cloud Email Security. - **KnowBe4 Cloud Email...:** In recent reviews, some buyers mention concerns about price increases and value for renewal. - **Abnormal AI:** Reviewers highlight cost-effectiveness and high performance, with several switching from more expensive or less effective providers like Cisco and Barracuda for better value. ### What are the best alternatives to KnowBe4 Cloud Email... and Abnormal AI? The top 3 alternatives to KnowBe4 Cloud Email Security and Abnormal AI are Proofpoint Core Email Protection, Mimecast Advanced Email Security, and Paubox. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [KnowBe4 Cloud Email...](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/reviews) | 4.5/5 (74) | Mid-Market | — | Email Security (7 all-time mentions) | | [Abnormal AI](https://www.g2.com/products/abnormal-ai/reviews) | 4.8/5 (78) | Enterprise | — | Ease of Use (15 all-time mentions) | | [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) | 4.6/5 (601) | Enterprise | — | Threat Protection | | [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) | 4.4/5 (350) | Mid-Market | — | Comprehensive Security | | [Paubox](https://www.g2.com/products/paubox/reviews) | 4.9/5 (622) | Small-Business | — | Email Encryption | ### Which Cloud Email Security features should I prioritize when comparing KnowBe4 Cloud Email... and Abnormal AI? Buyers should prioritize Detection Efficiency, Ease of Use, Integration Capabilities, Customer Support, and Encryption when comparing KnowBe4 Cloud Email Security and Abnormal AI. - **Detection Efficiency:** KnowBe4 Cloud Email Security (4 all-time mentions), Abnormal AI (11 all-time mentions) - **Ease of Use:** KnowBe4 Cloud Email Security (4 all-time mentions, 8.7 score), Abnormal AI (15 all-time mentions, 9.5 score) - **Integration Capabilities:** Abnormal AI (6 all-time mentions for integrations, including Microsoft Teams and Box); KnowBe4 Cloud Email Security has no recent integration mentions. - **Customer Support:** KnowBe4 Cloud Email Security (4 all-time mentions, 8.9 score), Abnormal AI (12 all-time mentions, 9.5 score) - **Encryption:** Both products are frequently cited for encryption capabilities in recent reviews. ### What are the pros and cons of KnowBe4 Cloud Email... vs Abnormal AI? Abnormal AI's headline strength is its ease of use and detection efficiency, while KnowBe4 Cloud Email Security is recognized for its email security and protection features. - **KnowBe4 Cloud Email... strengths:** Email Security (7 all-time mentions), Protection (6), Customer Support (4), Detection Efficiency (4), Filtering Efficiency (4), Setup Ease (4), Phishing Protection (3) - **KnowBe4 Cloud Email... trade-offs:** Dashboard Issues (2), Email Filtering Issues (2), Email Issues (2) - **Abnormal AI strengths:** Ease of Use (15 all-time mentions), Customer Support (12), Easy Setup (12), Detection Efficiency (11), Email Security (11), Reliability (10), AI Technology (7), Integrations (6), Office 365 Integration (6) - **Abnormal AI trade-offs:** Some reviewers note occasional false positives and a desire for more reporting features, but these are less frequently cited than strengths. ### Is KnowBe4 Cloud Email... or Abnormal AI better for small businesses? Paubox is the top-rated alternative for small businesses, but between KnowBe4 Cloud Email Security and Abnormal AI, KnowBe4 Cloud Email Security is more frequently adopted by mid-market organizations, while Abnormal AI is favored by enterprise buyers. - **KnowBe4 Cloud Email...:** Largest segment is Mid-Market, with reviewers noting ease of setup and user-friendly features suitable for organizations with limited IT resources. - **Abnormal AI:** Largest segment is Enterprise, with reviewers highlighting advanced AI-driven protection and integrations more commonly valued by larger organizations. ### Which Cloud Email Security platform has better integrations? Abnormal AI is favored by reviewers for integrations, with multiple third-party tools cited and higher all-time mention counts. - **KnowBe4 Cloud Email...:** No recent reviewer-cited integrations. - **Abnormal AI:** Integrates with Box (15 all-time mentions), Google (2), and Microsoft Teams (1), with reviewers highlighting ease of integration with Microsoft 365 and CrowdStrike. ### How do KnowBe4 Cloud Email... and Abnormal AI compare on customer support? Abnormal AI leads on Quality of Support with a 0.6-point advantage over KnowBe4 Cloud Email Security (9.5 vs 8.9). - **KnowBe4 Cloud Email...:** Reviewers mention proactive and efficient customer support, though some note occasional difficulty in getting direct technical assistance. - **Abnormal AI:** Reviewers consistently praise responsive, knowledgeable, and helpful support, with 12 all-time mentions and frequent positive feedback on onboarding and ongoing assistance. ### Which is easier to implement, KnowBe4 Cloud Email... or Abnormal AI? Abnormal AI is rated higher for Ease of Setup, with a 0.7-point advantage over KnowBe4 Cloud Email Security (9.4 vs 8.7). - **KnowBe4 Cloud Email...:** Reviewers describe setup as straightforward, with support available during onboarding and configuration, but some mention longer implementation times for certain features. - **Abnormal AI:** Reviewers frequently highlight extremely easy and fast setup, often completed in minutes, with minimal technical expertise required and strong support during implementation. ### Which product has better Encryption? Both KnowBe4 Cloud Email Security and Abnormal AI are frequently cited for their encryption capabilities, with reviewers highlighting secure email and data protection features. - **KnowBe4 Cloud Email...:** Encryption is a recurring theme in reviews, with multiple mentions of secure email, GDPR compliance, and ease of sending encrypted messages. - **Abnormal AI:** Reviewers note advanced protection for email and account security, with encryption capabilities integrated into its threat detection and remediation features. Alternatives **Abnormal AI Alternatives** ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection") [ Proofpoint Core Email... ](/products/proofpoint-core-email-protection/reviews) ![Mimecast Advanced Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/4de3129d806e9580f2866c054f5a8591/mimecast-advanced-email-security.svg "Mimecast Advanced Email Security") [ Mimecast Advanced Email... ](/products/mimecast-advanced-email-security/reviews) ![IRONSCALES](https://images.g2crowd.com/uploads/product/hd_favicon/06b1561b9d4413964954a7658e64f056/ironscales.svg "IRONSCALES") [ IRONSCALES ](/products/ironscales/reviews) ![Darktrace / EMAIL](https://images.g2crowd.com/uploads/product/hd_favicon/5e1597ba93c002f9bf4ade3068746f29/darktrace-email.svg "Darktrace / EMAIL") [ Darktrace / EMAIL ](/products/darktrace-email/reviews) **KnowBe4 Email & Collaboration Security Alternatives** ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection") [ Proofpoint Core Email... ](/products/proofpoint-core-email-protection/reviews) ![Mimecast Advanced Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/4de3129d806e9580f2866c054f5a8591/mimecast-advanced-email-security.svg "Mimecast Advanced Email Security") [ Mimecast Advanced Email... ](/products/mimecast-advanced-email-security/reviews) ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox") [ Paubox ](/products/paubox/reviews) ![Virtru Email Encryption](https://images.g2crowd.com/uploads/product/hd_favicon/9566ba6338388ab7e15b634d2d6fc7ba/virtru-email-encryption.svg "Virtru Email Encryption") [ Virtru Email Encryption ](/products/virtru-email-encryption/reviews)