KnowBe4 Email & Collaboration Security Pricing Overview

KnowBe4 Email & Collaboration Security does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, KnowBe4 Email & Collaboration Security pricing in 2026 starts at $4.00 and can reach $9.58 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the KnowBe4, Inc.'s official pricing page for the most current details.

KnowBe4 Cloud Email Security (Formerly Egress) pricing is best suited for mid-market organizations of 51 to 1,000 employees, which represent the dominant reviewer segment on G2. Industries including legal services, financial services, healthcare, banking, and insurance appear most frequently among G2 reviewers, reflecting compliance-driven demand for phishing defense and outbound DLP. The Defend tiers fit IT teams needing inbound threat detection layered on top of Microsoft 365, while Prevent tiers suit organizations in regulated industries where misdirected emails carry legal or GDPR risk. Volume pricing makes KnowBe4 Cloud Email Security (Formerly Egress) increasingly cost-competitive at 101 seats and above, with the 501-1,000 seat Defend tier dropping to $4.00 per seat monthly.

KnowBe4 Cloud Email Security (Formerly Egress) offers no permanent free tier, but a free trial is available for evaluation. According to G2's pricing data, paid plans begin at $5.30 per seat per month for Defend (25-50 seats) and $9.58 per seat per month for Prevent (25-50 seats) on a 3-year term. The Defend tiers deliver AI-enabled phishing detection, adaptive security, contextual warning banners, link rewriting, QR code detection, and Microsoft 365 integration. Prevent tiers add outbound DLP: misdirected email prevention, mistyped address detection, BCC protection, and data exfiltration controls. Custom enterprise quotes are available beyond the 1,000-seat published tiers. The trial allows evaluation of these capabilities before committing to a multi-year contract.

G2 reviewers of KnowBe4 Cloud Email Security (Formerly Egress) are largely positive, with the majority of mid-market reviewers rating it 4.5 to 5.0 stars and citing strong ROI through phishing catch rates, DLP enforcement, and misdirected email prevention that Microsoft 365 native security misses. One small-business reviewer flagged a renewal price jump of $400+ as a pain point, and another noted features were not as described during the sales process. G2 reviews also highlight that volume-based discounting, dropping from $5.30 to $4.00 per seat monthly for Defend tiers, improves value at scale. Overall, G2 data on KnowBe4 Cloud Email Security (Formerly Egress) pricing suggests strong value for mid-market organizations with active phishing and data-loss risks.