Kipu Reviews & Product Details

What I appreciate most about Kipu is its ability to keep clinical documentation organized, accessible, and consistent. Having member information, treatment plans, progress notes, and attendance records in one centralized system helps streamline my workflow and supports continuity of care. I especially value the ability to document individualized member progress while maintaining accountability and professional documentation standards. Review collected by and hosted on G2.com.

What I dislike most about Kipu is how time-consuming and repetitive the documentation process can become, particularly when completing individual notes for large groups. The system could benefit from a more streamlined, user-friendly interface that reduces unnecessary navigation and repetitive data entry without compromising clinical accuracy or individualized documentation. Improving efficiency would allow facilitators to spend less time navigating the software and more time focusing on meaningful member engagement and quality care. Review collected by and hosted on G2.com.

I love how easy it is to customise. I've been using KIPU for almost 8-9 years now. I love using it. I started using KIPU while living in Florida as an art facilitator, adding notes for clients in my group. This was back in 2017. So I've been using it consistently since then, at multiple facilities. I am not sure about the pricing but I know they are competitive in the market which is great. Their support team is amazing, they always get back to you fast! Review collected by and hosted on G2.com.

It seems there are glitches sometimes. And sometimes they update the interface without prior knowledge, but the great thing about KIPU is you can decide if you want to keep what they change. But when I'm entering a new person in, the screen seems to "jump up"? Not a huge deal but a little annoying. Review collected by and hosted on G2.com.

I love that Kipu is simple and to the point. It’s easy to know where to find forms, and you can set up your KIPU instance exactly the way you want. I also like that you can create new forms as needed, or adjust existing ones so they better fit your role or your company’s needs. I’ve worked in this field for a while, and KIPU is by far the best EMR system I’ve ever used. Review collected by and hosted on G2.com.

I honestly haven’t found any downsides so far. The system is consistently up and running and never crashes. If I ever need support, I can get help quickly. Overall, I think the pricing is fair. Review collected by and hosted on G2.com.

Kipu is easy to use and widely used in the recovery field which really makes it easy when switching employers. Being familiar with Kipu makes it easy to focus on other aspects of learning a new workplace or position. Kipu is very strait forward and easy to navigate. I really like that I can walk away or complete other tasks within Kipu and easily get back to where i was without other progress being lost despite not having intentionally saved the data. Review collected by and hosted on G2.com.

I dont like the Dailey reminder for some conference or something. It appears every day when I sign in and it only allows me to choose "remind me tomorrow" and really I want it to stop trying to remind me. Review collected by and hosted on G2.com.

I use Kipu on everyday basis to create profile for clients, submit medical notes, therapy notes, and run reports. Review census and many more tasks including billing. I also need to mention that we are going to utilize Kipu for education components for our clinical staff to be in compliance. Review collected by and hosted on G2.com.

there is really nothing that I do not like about Kipu. I think it is very simple yet very comprehensive system. Easy to utilize and very convenient in generating documents & notes. I love the flexibility of Kipu. Review collected by and hosted on G2.com.

I like that all forms are organized under appropriate tabs, it makes getting around my workload very convenient, leaving more time for more work! Even when finding a new sheet to populate, I can guess which tab it's under just based on its category. Review collected by and hosted on G2.com.

The only part I dislike about kipu is I will occasionally be logged out in the middle of completing a note, but that typically only happens if I leave a tab open for some time while my computer is on sleep mode. Review collected by and hosted on G2.com.

I like having the entire client chart in one place, along with progress notes and other documentation. It makes it easy to quickly see what’s going on with a client and to write case-management notes faster. Overall, it cuts down on paperwork and gives me easy access to each client’s history when I need it. Review collected by and hosted on G2.com.

Too many clicks are required for simple tasks, which makes the experience feel unnecessarily complicated. Not having a straightforward “to-do list” is especially frustrating. I’ve also run into occasional glitches or bugs that interrupt the workflow. Review collected by and hosted on G2.com.

I feel that KIPU is the most user-friendly EMR I’ve worked with over the past two years. It’s easy to understand, and it’s simple to find and retrieve information when I need it. I also really like the tab layout, because it helps me get to the right folder quickly without having to search around. Review collected by and hosted on G2.com.

I don’t like how long it can take to update at times. I also find it hard to navigate on a laptop sometimes, but I don’t think that’s KIPU’s fault. Review collected by and hosted on G2.com.

I love that Kipu is very user friendly, and since I’ve used it at different treatment centers for years, I don’t have to relearn a new system when I move from company to company. I like being able to teach a group and keep track of the session, its description, and how each client participated and was affected. I can look back at a past session, see how it worked and how beneficial it was, and tweak it to make it better. Kipu keeps track of everything, including clients after they leave the residential program, so I can look them up, stay in touch, and involve them in the alumni program. It also keeps client information and items together instead of relying on old-school paper documents, with places to save pictures of IDs and belongings. I can pull up a picture of a client’s belongings when they discharge. It’s my favorite system that we have. Review collected by and hosted on G2.com.

I dislike that I often have to change my passwords, and there have been times when I log-in from my laptop that Kipu will say, "we don't recognize this device", which adds time when I always use the same laptop. Review collected by and hosted on G2.com.

I like how simple Kipu’s forms are to create and use. I can use the built-in forms, make our own, or modify existing ones easily to fit our facility’s needs and patient care, including care for patients in drug and alcohol detox and documentation required by our policies or insurance payers. The forms help show the assessments and treatment we provide with clear expectations and data, and they simplify nursing needs. I also find computer charting, the electronic MAR, and medication and nursing documentation helpful because they save time, improve accuracy, and help keep assessments and information from being missed. Review collected by and hosted on G2.com.

I do not like the doctor’s orders in Kipu. They feel archaic and don’t flow well. I can’t see a patient’s medication history from a previous record without going into each individual chart, and if I accidentally discontinue a medication, I have to reorder everything. I’d like to see medication history within the doctor’s orders, have the newest medication listed at the top, and be able to click into a medication to see dose changes without searching through each order. Review collected by and hosted on G2.com.