--- title: Keepit Reviews meta_title: 'Keepit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 166 reviews by the users' company size, role or industry to find out how Keepit works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 166 scale: '5' date_modified: '2026-11-11' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Keepit Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users admire the ease of use of Keepit, appreciating its intuitive interface and hassle-free management of backups. (24 mentions)
Users praise the easy setup of Keepit, enabling quick backups and restores without technical hassle. (17 mentions)
Users value the reliability of Keepit, ensuring secure access to documents and peace of mind regarding data safety. (16 mentions)
Users value Keepit's highly secure cloud backup, which complies with data protection standards and ensures data safety. (13 mentions)
Users value the quick and straightforward restore functionality, making data recovery hassle-free and efficient. (13 mentions)
Users face backup issues with Keepit, highlighting the need for improved functionality and better support options. (3 mentions)
Users find the complexity of the console challenging, struggling with navigation and file retrieval difficulties. (3 mentions)
Users find the difficult navigation of Keepit frustrating, often making it hard to retrieve files quickly. (2 mentions)
Users find Keepit expensive, particularly for comprehensive feature access and user backup costs. (2 mentions)
Users find it disappointing that Keepit lacks backup options for specific systems like Microsoft Business Central ERP. (2 mentions)

5 Pros or Advantages of Keepit

5 Cons or Disadvantages of Keepit

Keepit Reviews (166)

Reviews

Keepit Reviews (166)

4.7
166 reviews
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LV
Leonardo Adriano V.
Analyst DevOps PL
Mid-Market (51-1000 emp.)
"EASE IN BACKUP MANAGEMENT"
5/5
What do you like best about Keepit?

Native Cloud Backup (SaaS) – It does not rely on local infrastructure, offering continuous protection for data stored in services like Microsoft 365, Google Workspace, Salesforce, Azure AD, and others.

Immutable Storage – Backups are stored immutably, ensuring they cannot be altered or deleted by ransomware or malicious users. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Focus only on SaaS (No Backup for Local Infrastructure)

It is excellent for backing up Microsoft 365, Google Workspace, and other SaaS services, but it does not cover local servers, workstations, or on-premises databases. If you need a hybrid solution, it may be necessary to complement with another tool.

Proprietary Infrastructure (No Use of AWS/Azure)

Unlike competitors like Veeam or Druva, Keepit uses its own storage and does not allow choosing where the data will be stored (for example, Azure or AWS). This can be a problem for those who already have everything standardized in a specific cloud. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Leonardo,

We're glad to hear that Keepit is meeting your need for a native Cloud data protection with immutable backups for Microsoft 365, Google Workspace, Salesforce, and Entra ID. We are constantly working to improve our services, and we appreciate your feedback about server backups. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Effortless Simplicity That Makes Work a Breeze"
4.5/5
What do you like best about Keepit?

The simplicity to use, in restoring some objects or even the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The options menu should be more friendly. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

We're thrilled to hear that Keepit has made your backup plan for Office 365 data safe and automated. Your feedback about the options menu is valuable to us, and we will take it into consideration for future improvements.

Best regards,

Susan

Verified User in Chemicals
UC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Good Backup software"
4/5
What do you like best about Keepit?

Cloud-to-Cloud Backup: Keepit focuses on backing up data from various SaaS applications like Microsoft 365

Automated and Granular Recovery: The platform provides automated daily backups and allows for highly granular recovery, meaning you can restore individual files, emails, or even specific versions of documents. This is crucial for minimizing downtime and data loss.

Unlimited Storage and Retention: Keepit typically offers unlimited storage and retention, ensuring that all your historical data is available for recovery without worrying about capacity limits or deleted backups.

Immutable Backups: Data backed up with Keepit is immutable, meaning it cannot be altered or deleted by ransomware or accidental actions. This significantly enhances data security and compliance.

Search and Restore Capabilities: A powerful search function allows users to quickly locate specific data points across various backups, making the restoration process efficient.

Compliance and Security: Keepit emphasizes strong security measures, including encryption (in transit and at rest) Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Like any cloud service, it involves trusting a third party (Keepit) with sensitive data, though they implement strong security protocols. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're glad to hear that you appreciate our focus on cloud-to-cloud backup and the automated and granular recovery options. We strive to provide unlimited storage and retention to ensure all your data is available for recovery. Thank you for highlighting our immutable backups and search and restore capabilities.

Best regards,

Susan

SM
Sergio M.
Soporte TI en la empresa
Small-Business (50 or fewer emp.)
"Efficient and functional"
4.5/5
What do you like best about Keepit?

It notifies you if it fails and you don't have to keep an eye on anything. It makes the backup automatically and then allows you to recover by applications and by user. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The console, sometimes it's hard to find things. It should have a simpler menu, that directly puts restore on the entry dashboard. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Sergio,

We're glad to hear that you find Keepit efficient and functional, especially with its automatic backup and recovery features. We appreciate your feedback about the console and will take it into consideration for future improvements.

Best regards,

Susan

Verified User in Libraries
AL
Verified User in Libraries
Mid-Market (51-1000 emp.)
Originally submitted 2/14/2025
"Verry good service and understanding"
4/5
What do you like best about Keepit?

Good service and when we have a question there is always the accountmanager to give the answer. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

nothing yet. Al things that were popup are solved directly. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Thank you for your kind words! We strive to provide excellent service and support to our customers. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Excellent service agents"
4/5
What do you like best about Keepit?

Their service agents are excellent to deal with and provide prompt resolutions to any matters directed to them. Our renewal procedure was painless, with the relevant information conveyed clearly and simply. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

At this stage? Absolutely nothing that I dislike. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi,

Thank you for your kind words about our service agents. We're glad to hear that the renewal procedure was painless for you.

Best regards,

Susan

Rafael A.
RA
Rafael A.
Analyst II
Mid-Market (51-1000 emp.)
Originally submitted 2/20/2025
"Provides secure and easily accessible cloud data backup and recovery"
5/5
What do you like best about Keepit?

Keepit is a very easy-to-use tool for both creating and restoring backups. The interface is intuitive and allows users to easily set up backups without the need for advanced technical knowledge. Restoring data is also quick and straightforward, with the option to select specific items to recover.

Advantages of Keepit:

It offers highly secure cloud backup that complies with data protection standards. It allows you to schedule automatic backups to ensure continuous data protection. Support is very good and responds in a good time. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Disadvantages of Keepit:

There is no option to select specific files to share. To share, you need to share the entire folder or a single file. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Rafael,

We're thrilled to hear that Keepit has been beneficial for your data backup and recovery needs. We value your input and will take your suggestion for specific file sharing into consideration for future improvements.

Best regards,

Susan

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Keepit?

Its easy to use and implement and its a must have solution. Once you own it you dont need to login each day to see the status, you can monitor via restapi or emails the connectors. Besides this is super fast in searching, extracting information that you need. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

There are areas not covered yet from Azure, but they are continuously expanding the product features. Anyway now Keepit cover more than their competition on the market in terms of features. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're delighted to hear that Keepit has been beneficial for you in providing backup for Office365 and EntraID. We appreciate your feedback on the areas not yet covered from Azure, and we are actively working to expand our product features to better meet your needs.

Best regards,

Susan

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Originally submitted 2/13/2025
"Keepit, really keeping it."
4/5
What do you like best about Keepit?

Ease of use, The setup process was incredibly straightforward. Even for someone with minimal technical knowledge, I was able to configure the backup system in just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Customization, some advanced settings are not easily accessible or customizable, making it difficult for users who want more control over their backup configurations. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're thrilled to hear that you found Keepit easy to use and straightforward to set up. Thank you for your feedback on the customization of advanced settings. We are continuously working to improve our platform and will take your input into consideration for future updates.

Best,

Susan

MB
Marco B.
Sales and Account
Small-Business (50 or fewer emp.)
Originally submitted 7/11/2024
"KeepIT for SMB"
5/5
What do you like best about Keepit?

the simplicity of use and deploy. in 15 minutes you can deploy a connector fully functional. Support from KeepIT is wonderfull. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

nothing honestly. you buy it, deploy it, and it simply work. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Marco,

We're thrilled to hear that you find our solution easy to use and deploy, and that you've had a positive experience with our support team. Thank you for sharing your feedback!

Best regards,

Susan