--- title: Keepit Reviews meta_title: 'Keepit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 159 reviews by the users' company size, role or industry to find out how Keepit works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 159 scale: '5' date_modified: '2026-08-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Keepit Reviews **Vendor:** Keepit **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.7/5.0 **Total Reviews:** 159 ## About Keepit Keepit provides next-level SaaS data protection purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards , boosts cyber resilience, and future-proofs data protection. Unique, separate, and immutable data storage with no third-party sub-processors ensures compliance with local regulations and mitigates the impact of ransomware while guaranteeing continuous data access, business continuity, and fast and effective disaster recovery. Headquartered in Copenhagen with offices and data centers worldwide, over ten thousand companies trust Keepit for its ease of use and effortless backup and recovery of cloud data. ## Keepit Pros & Cons **What users like:** - Users commend Keepit for its **ease of use** , providing a user-friendly experience that simplifies setup and management. (24 reviews) - Users appreciate the **easy setup** of Keepit, enabling smooth backup creation and restoration without technical expertise. (17 reviews) - Users value the **reliability** of Keepit, appreciating its consistent performance in backup and recovery tasks. (16 reviews) - Users value Keepit for its **transparent data security** and robust backup capabilities, ensuring peace of mind and data integrity. (13 reviews) - Users praise the **easy data restoration** process in Keepit, allowing quick recovery of specific items effortlessly. (13 reviews) - Users commend Keepit for its **excellent customer support** , noting the cooperative and friendly assistance throughout their experience. (12 reviews) - Users love the **easy restore process** with Keepit, allowing quick and simple recovery of files and applications. (8 reviews) - User Interface (8 reviews) - Implementation Ease (7 reviews) - Affordable (6 reviews) **What users dislike:** - Users highlight **backup issues** in Keepit, citing limited functionality and integration challenges impacting their experience. (3 reviews) - Users find the **console's complexity** frustrating, with unintuitive navigation complicating file retrieval and setup. (3 reviews) - Users find the **difficult navigation** frustrating, making file retrieval time-consuming and inefficient due to an outdated interface. (2 reviews) - Users mention the **high licensing costs** , making it pricey for backing up all users effectively. (2 reviews) - Users express disappointment over the **lack of backup options** for specific systems like Microsoft Business Central ERP. (2 reviews) - Users often face **licensing issues** with Keepit, struggling to understand the complex renewal and verification processes. (2 reviews) - Users find the **limited features** of Keepit frustrating, as they seek more advanced options and better customization. (2 reviews) - Users find the **limited sharing options** of Keepit restrictive, affecting flexibility in managing backup points and privileges. (2 reviews) - Users express dissatisfaction with **poor customer support** , finding it cumbersome and frustrating during their experience. (2 reviews) - Poor Integration (2 reviews) ## Keepit Reviews ### 1. Complete and affordable back-up solution for Microsoft365 **Rating:** 4.5/5.0 stars **Reviewed by:** Maxim v. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Keepit?** When we were looking into solutions for the back-up of our Microsoft365 tenant, Keepit came out on top. All the nescessary features such as single-item-restore for mailboxitems and single sign-on are present. More advanced features such as restoring a complete Team or Sharepoint site work better than in products of other vendors which often mess up the lay-outs when restoring. As the solution is cloud based and the price per seat is very reasonable, the total cost of ownership is lower than the compatitors we examined. Besides that, Keepit has some nice features that other back-up applications don't have. P.e. back-up operators can create a link to a small portion of the back-up (p.e. a specific folder in a users OneDrive) so endusers can locate missing files themselves. This link can be password protected and have a limited lifetime. Also it is possible to create a limited lifetime account for an auditor. **What do you dislike about Keepit?** There are two drawbacks when using Keepit. The application can only send reports to emailadresses of Keepit users. So it is, security-wise, impracticle to send reports to distributiongroups or shared mailboxes. The other is more a nuisance than an issue: usernames are case sensitive so when using Single Sign-on, the usernames must match exactly what is entered in the idp and users must also use the correct case when logging-in. **What problems is Keepit solving and how is that benefiting you?** Keepit makes sure we have a reliable back-up so when data is lost we can restore it. This improves the continuity of our business. **Official Response from Susan Goeben:** > Hi Maxim, Thank you for sharing your positive experience with Keepit! We're glad to hear that our solution has met your needs for Microsoft365 backup, including single-item-restore and reasonable pricing. We appreciate your feedback and are committed to continuously improving our features. Best regards, Susan ### 2. Creating worry free backups **Rating:** 5.0/5.0 stars **Reviewed by:** Robert F. | Server Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Keepit?** KeepIT creates several worryfree daily restore points of your Office 365 assets, that can be preserved for many years. You can either restore items yourself, or send secured links to the endusers so they can restore items without your help. **What do you dislike about Keepit?** Since I do not use the website on a daily basis, sometimes I have to search for how to restore items from a mailbox. Downloading one or more mail messages can only be done in .eml format. Not in pst. If you have many mail items, eml is harder to import to Outlook. **What problems is Keepit solving and how is that benefiting you?** KeepIT makes sure that our data is secured and stored on a different location, without us having to worry about hardware or infrastructure. **Official Response from Susan Goeben:** > Hi Robert, We appreciate your positive feedback on Keepit's ability to secure and store your data without the need to worry about hardware or infrastructure. We understand the challenges you've faced with finding information on the website. Your feedback will help us improve the user experience and functionality of Keepit. Thank you for sharing your thoughts. Best regards, Susan ### 3. Reliable, flexible and easy-to-use cloud backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Petr S. | Global Information Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Keepit?** Unlimited space for backup Automatic backup, usually twice a day Easy data recovery Affordable User interface Different access for different administrator/backup roles **What do you dislike about Keepit?** Things I didn't like until recently are now on the roadmap and should be improved soon - e.g. the ability to download selected items from Outlook as a PST (until now it was as individual messages in a ZIP). **What problems is Keepit solving and how is that benefiting you?** Complete user backup from Microsoft 365 environment, protection against ransomware. The deployment of KeepIt has helped the adoption and deployment of OneDrive as the primary platform for storing user data - users are now assured that they won't lose their data. **Official Response from Susan Goeben:** > Hi Petr, Thank you for sharing your positive experience with Keepit! We're happy to hear that our cloud backup solution has been reliable, flexible, and easy to use for you. We appreciate your support and look forward to continuing to meet your backup needs. Best regards, Susan ### 4. A well-functioning and well-founded technical solution to a super important function **Rating:** 5.0/5.0 stars **Reviewed by:** Tim J. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Keepit?** The backup solution works without much attention from our side. It simply just delivers what it promises. I also love that it is a cloud-to-cloud solution,- no equipment is needed inhouse. Support is very competent and professional; they know their stuff. **What do you dislike about Keepit?** Keepit is not good at promoting themselves or telling about new stuff, features and the like. We hear nothing at long periods, and this has been a problem from the beginning 5 years ago. **What problems is Keepit solving and how is that benefiting you?** Microsoft 365 backup of as many possibilities as possibly; although Microsoft is quite a stable supplier with some recover options, we still need a more classic backup with a long retention time. **Official Response from Katrine Palsby:** > Hi Tim Thank you for the kind words - glad you're enjoying the set-and-forget. And we'll get better at self-promotion... Best, Katrine from Keepit ### 5. Fast, easy to use, does what you want it to do. **Rating:** 4.5/5.0 stars **Reviewed by:** Erik B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Keepit?** Everything is indexed, so search goes really fast. Easy to switch between snapshots. **What do you dislike about Keepit?** Some bugs. Log in with single sign on works ok, but i need to remove my password before i can login with sso. If i restore and the mail comes as a link, i have to log in with password, or else it fails. Some of the latest updates has not been tested good enough. **What problems is Keepit solving and how is that benefiting you?** We get backup of all our M365 environment. Eeasy to restore. Retention with Microsoft takes alot of time to restore from, Keepit does it in minutes. We save alot of time on taking backup or self. **Official Response from Katrine Palsby:** > Hi Erik Thank you for your great review. I'm sorry to hear you've identified some bugs - we'll make sure to avoid those in the future. Best, Katrine from Keepit ### 6. Keepit for Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Giorgos C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Keepit?** The best thing about Keepit is its simplicity. The solution is swift to deploy and extremely straightforward to manage. It doesn't require maintenance or constant monitoring, it is a deploy-and-forget solution **What do you dislike about Keepit?** I can't say there is a Keepit feature that I dislike. The only feature that is missing, and I consider it to be helpful, is the ability to download the mailbox in a pst format instead of a zip file containing the eml files. **What problems is Keepit solving and how is that benefiting you?** Keepit SaaS backup offers granulated backup and restore every 12 hrs. It also offers 1-year retention on the snapshots, and the customer can restore any single item contained in the snapshot either locally or back in the 365 environment. Microsoft 365 native backup runs every 24 hrs, and you can only restore the snapshot as a whole. **Official Response from Susan Goeben:** > Hi Giorgos, Thank you for sharing your positive experience with Keepit's swift deployment and straightforward management. Thank you for choosing Keepit! Best regards, Susan ### 7. Backup that can get you back up! **Rating:** 5.0/5.0 stars **Reviewed by:** Ken S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2023 **What do you like best about Keepit?** Ease of use, simple deployment, advanced settings, comprehensive coverage. The low overhead required to keep this product running and useful for the company is what makes it shine. **What do you dislike about Keepit?** The lack of a self serve portal makes this product just short of the perfect tool you could want. There aren't any other real issues or drawbacks with this as a platform. **What problems is Keepit solving and how is that benefiting you?** This simplifies our backup footprint and allows us to have an easy to use easy to monitor backup solution for all our cloud services. The product also helps us maintain our certification compliance. **Official Response from Susan Goeben:** > Hi Ken, Thank you for highlighting the ease of use, simple deployment, and comprehensive coverage of Keepit. We understand your concern about the lack of a self-serve portal and will take this feedback into account for future enhancements. Best regards, Susan ### 8. Been easy to set up, easy to maintain and as easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Pär F. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Keepit?** Wanted an off site back up solution for mainly our user data, which is where we started. We've since grewn and expanded with features for Teams-data and e-mail. **What do you dislike about Keepit?** Well, havent actually found any drawbacks so far. Maybe to name something, when using Teams back up, there pops up a user called "Backup service" or whatever you decide to name it, in every Team. Could be confusing to an extent. **What problems is Keepit solving and how is that benefiting you?** Off site backup of (some of) our data with an easy to use and comfortable SaaS solution. Which means that we don't need to build this service ourselves, and that we're storing stuff outside our natural hosting environment. **Official Response from Katrine Palsby:** > Hi Pär So glad you like it - and glad you find no drawbacks to speak of. Best, Katrine from Keepit ### 9. Convenient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Keepit?** Easiness to take in use and follow up situation with backups. **What do you dislike about Keepit?** Missing some features from salesforce side which could have helped to take that in use as well. **What problems is Keepit solving and how is that benefiting you?** To make sure that we can restore files in case of accidental deletion. Also to make sure that we can have separate groups for different types of users. **Official Response from Katrine Palsby:** > Hi Brian Thank you for your kind words - we really appreciate it. Please do share your suggestions for features with your Customer Success Manager - I'm sure our Product teams would love to hear them. Best, Katrine from Keepit ### 10. Great product / Good experience with Keepit renewal team **Rating:** 5.0/5.0 stars **Reviewed by:** Enzo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Keepit?** Is a very reliable tool. We can be sure that have available at any time all our information **What do you dislike about Keepit?** If I have a issue with Keepit, maybe was user choice options that we use to assign suscriptons. **What problems is Keepit solving and how is that benefiting you?** Whe we migrate to Office 365 all our backup procedures was outdated. With Keepit, we can be sure that our procedures is going to be done **Official Response from Katrine Palsby:** > Hi Enzo Great to hear that you had a good experience with our Renewal team - and so glad that you appreciate the reliability. That's one of our most important features. Best, Katrine from Keepit ### 11. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** marek S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Keepit?** Ive been working with backup solution for almost 15 years, Keepit is a first product that you configure and it is justworking, well done! **What do you dislike about Keepit?** I would sometimes have access to more detailed logs :) **What problems is Keepit solving and how is that benefiting you?** We are in the cloud with almost all our workloads, Keepit helped us in fast and efficient way to protect our data. **Official Response from Katrine Palsby:** > Hi Marek Thank you so much! Best, Katrine from Keepit ### 12. Protection for your SaaS Accounts in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Keepit?** Ease of administration. It's easy to configure, simple to administer and worry free. We're a Keepit customer for several years and from time to time we need to restore individual items from the backup. Keepit never let us down and we were able to recover on a very granular level all the time. **What do you dislike about Keepit?** The usage reporting per connector can be improved. **What problems is Keepit solving and how is that benefiting you?** When using Keepit to protect your SaaS based assets you don't have to worry about operations. It simply works. It's reliable and user friendly. It saved us several times when items got corrupt or deleted. **Official Response from Katrine Palsby:** > Hi Alexander So great to hear that you're happy with our solution - especially that you are making the most of the granularity of Keepit's restore functionalities. Do let our Customer Support know your thoughts on improving the usage reporting - they will be happy to pass them on to our product teams. Best, Katrine from Keepit ### 13. Easy use, Easy to backup and Easy to restore **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo C. | IT Country Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Keepit?** How easy and flexible is create a backup plan. Zero downtime, easy to deploy and learn. Until now never fail one restore. **What do you dislike about Keepit?** Lack of advance search in the mailbox to find one specific word. **What problems is Keepit solving and how is that benefiting you?** Allow create one O365 backup strategy, and restore mailbox, Sharepoint and One Drive in minutes. **Official Response from Katrine Palsby:** > Hi Paulo Great to hear - thank you for the wonderful review. Best, Katrine from Keepit ### 14. Great Cloud Backup Tool - KeepIT **Rating:** 4.0/5.0 stars **Reviewed by:** Rakesh B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Keepit?** KeepIT is very simple to setup and use. We have had no issues since first installing and it just works quitely in the background. **What do you dislike about Keepit?** Would be great if we had some intergration with other tools we use i.e. Datto RMM. **What problems is Keepit solving and how is that benefiting you?** Solving backup of our service In SAAS. **Official Response from Katrine Palsby:** > Hi Rakesh So glad to hear it - thank you. Best, Katrine from Keepit ### 15. KeepIT best SaaS backup **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2023 **What do you like best about Keepit?** Resilience, sustainable and manageable.. **What do you dislike about Keepit?** nothing, all is good to me.although they need a partner in Egypt. **What problems is Keepit solving and how is that benefiting you?** KeepIT saved a lot of space that was consumed on our local backup appliance also it included another service that we didn't take backup for it as OneDrive and SharePoint. **Official Response from Katrine Palsby:** > Hi Ahmed Thank you for your great review - and so glad we give you more backup and can save you a bunch of space. Best, Katrine from Keepit ### 16. Keep IT Feedback MAJ **Rating:** 5.0/5.0 stars **Reviewed by:** Al Majmoua A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Keepit?** Simple interface and User friendly. Connectors are easy to configure **What do you dislike about Keepit?** Inability to modify backup schedules. I cannot control the backup job timing, but it should be considered as an option for later versions. **What problems is Keepit solving and how is that benefiting you?** Storage space, Hardware requirements. **Official Response from Katrine Palsby:** > Hi Al Majmoua Thank you for your kind words. Best, Katrine from Keepit ### 17. Set it and forget it **Rating:** 4.0/5.0 stars **Reviewed by:** Kim O. | Systemadministrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Keepit?** The setup is just a few clicks, and your have protected your data. **What do you dislike about Keepit?** You can't take backup of specific users, they must be in a group. **What problems is Keepit solving and how is that benefiting you?** Recover after accidental deletion or recover important files from dismissed employees **Official Response from Susan Goeben:** > Hi Kim, We're thrilled to hear that you found the setup process quick and easy! We appreciate your feedback about the specific user backup limitation and will certainly consider this for future updates. It's fantastic to hear that Keepit is effectively addressing your data recovery needs, particularly in situations like accidental deletion or employee departures. Best regards, Susan ### 18. Fantastic Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Keepit?** The simplicity and efficiency of the product **What do you dislike about Keepit?** There is nothing to dislike about this service it is great! No reportds of dislike have been received. **What problems is Keepit solving and how is that benefiting you?** We are a reseller of the service so it isnt directly helping us but our technicians who use and install this service have advised it definitely provides peace of mind to our clients, knowing an efficient and reliable product service is backing up and protecting their Microsoft 365 data. **Official Response from Katrine Palsby:** > Hi Ryan Thank you for your kind words - we are really glad you like, and it's great to hear you use Keepit as a fail-safe in your clients' infrastructures. Best, Katrine from Keepit ### 19. Terrific plaftorm for O365 backup managent **Rating:** 4.5/5.0 stars **Reviewed by:** Simone R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Keepit?** Very nice and smart Interface Smart Restore **What do you dislike about Keepit?** Nothing that can be useful it's a complete solution **What problems is Keepit solving and how is that benefiting you?** Restore office 365 onedrive file, sharepoint file, exchange mail and mailboxes **Official Response from Katrine Palsby:** > Hi Simone Thank you so much - we're really glad you like it. Best, Katrine from Keepit ### 20. Keepit as a solid partner for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Ralf B. | Senior Pre Sales Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Keepit?** Super easy to deploy, configure and administrate. With a lot of years of experience with several backup products (working for a backup company), It's a "fire and forget" configuration. The UI is fully intuitive which means that everybody can do restores nearly out of the box! Also, the fact that you don't need infrastructure, but you get a cloud-to-cloud solution with redundant storage and the ability to download an offline copy is awesome. **What do you dislike about Keepit?** Reporting could be better. Currently, the reporting for different connectors is not informative enough but I hope that will be better with the next release. **What problems is Keepit solving and how is that benefiting you?** It protects all M365, Salesforce, Google Workspace, MS-Dynamics environments of our customers, which is a perfect combination with our own backup product SEP sesam. ### 21. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Alaa B. | Sales Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Keepit?** Easy to deal with and request orders from it. **What do you dislike about Keepit?** Nothing, No comment - everything were good **What problems is Keepit solving and how is that benefiting you?** Backup for sites that do not invest in Hardware infrastructure and need Cloud Backup for their 365 accounts **Official Response from Katrine Palsby:** > Hi Alaa We really appreciate your kind words - lovely that you find us easy to deal with. Best, Katrine from Keepit ### 22. Reliable and secure data backup solution for the cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Simeon L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Keepit?** Simple to use. Reliable, flexible and secure. **What do you dislike about Keepit?** The number of systems covered by Keepit has increased but its alway helpful to have more coverage. **What problems is Keepit solving and how is that benefiting you?** We have a number of teams concerned about the recoverablity of there data in the event of them accidentally deleteing files and not noticing for some time. Keepit provides them with peace of mind. **Official Response from Katrine Palsby:** > Hi Simeon So glad we can provide peace of mind - that's really what it's all about. Best, Katrine from Keepit ### 23. Easy to use, setup, and administer **Rating:** 4.0/5.0 stars **Reviewed by:** Kojar B. | Cloud security consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Keepit?** -No need to have a service account with a permanent global admin role, as the role can be removed after the initial setup. This is very important for security. -Being able to use AD groups to granularly assign who should and should not be in the backup. -Onenote backup **What do you dislike about Keepit?** The lack of filtering and search options in the backup. This is what brings it down to an 8 for me. Searching: -You can only search for max 19 characters, and the search results are very random and not so relevant. -The max 19 count also makes it impossible to look up certain mailboxes by their address, instead you must use their name. -A lot of solutions nowadays have the ability to choose filtering options and when you click on them you can add value to filter by. For example an "email address" option where you can paste the users email address, or a date-range. After you search, it's not possible to filter by anything but "relevance" which usually doesn't show what you want. Especially if you have lots of hits from search. An advanced search functionality for each connector would bring this to a 10. **What problems is Keepit solving and how is that benefiting you?** Providing backup of the customers O365 data Backing up exactly what the customers need to backup (granularly). Backing up onenote documents of sites Restoring data to save potentially costly data from being lost. ### 24. Reliable and simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Rob M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Keepit?** Easy integration with Office 365. Also, it's easy to search for items in historic backup sets. **What do you dislike about Keepit?** There is nothing I dislike about Keepit. **What problems is Keepit solving and how is that benefiting you?** Keepit allows us to store historic backups long term, so we can preserve data from users who are no longer with the company. The retrieval process is very simple. **Official Response from Katrine Palsby:** > Hi Rob Thank you so much for the nice review. Best, Katrine from Keepit ### 25. Excellent Work **Rating:** 5.0/5.0 stars **Reviewed by:** Marcos D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Keepit?** The tool is straightforward to use and very intuitive. Support is attentive and quick to respond. **What do you dislike about Keepit?** I have nothing to comment on at the moment. **What problems is Keepit solving and how is that benefiting you?** Keepit solves our SaaS Backup problem. In addition to being safe to restore data when necessary, it is fast and practical. **Official Response from Katrine Palsby:** > Hi Marcos So glad to hear you like our solution - ease-of-use and recovery time are two of our highest priorities. Best, Katrine from Keepit ### 26. Keepit Saas Backup **Rating:** 4.0/5.0 stars **Reviewed by:** Tamas M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Keepit?** simple imlementation, simple gui, fast setup **What do you dislike about Keepit?** No notice about migrating from Veritas to Keepit Not part of Veritas which makes renewal a bit complicated as we have a Veritas contract (using several Veritas products). No scheduling of backups **What problems is Keepit solving and how is that benefiting you?** Easy protection of 0365, onedrive and sharepoint **Official Response from Katrine Palsby:** > Hi Tamas Thank you for your great review. I am sorry you have been had issues when Veritas was reassigned to Keepit - I know we did everything we could to communicate to all affected customers. If you reach out to your customer success manager, I'm sure they can help figure out what happened. Best, Katrine from Keepit ### 27. One of the best GUI experiences to manage it. **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin D. | Sr. Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about Keepit?** It really provides great experience to work on Keepit tool, it has ultimate graphical interface. **What do you dislike about Keepit?** Nothing much to dislike about Keepit application. **What problems is Keepit solving and how is that benefiting you?** It help us to keep our data backed-up and provide seamless restore service. **Official Response from Katrine Palsby:** > Hi Sachin So glad to hear it - I'll make sure to pass your praise on to our designers. Best, Katrine from Keepit ### 28. KeepIT SaaS M365 Powerful backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Keepit?** Ease of deployment is really key, you can be up and running in minutes! The option surrounding restores is always incredibly useful with the ability to preview email, download them, share them as a link to anyone required, print them and of course restore them. the speed of the search function makes searching and finding emails very easy. Being able to set up a number of different uses too is useful, you may want one user to restore a mail but certainly not view the mail in a preview and that is all possible **What do you dislike about Keepit?** some may require the success of a backup to email too rather than failures and restores **Recommendations to others considering Keepit:** Focus on security and GDPR, making sure data is also backed up to Microsoft is a no brainer **What problems is Keepit solving and how is that benefiting you?** Allowing me to backup O365 and Azure AD so easily and give me so much flexibility with restore and also the Right to be forgotten function is brilliant ### 29. M365 backup made a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Franck L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Keepit?** Immediate deployement. No additionnal charge on the ops or support teams. **What do you dislike about Keepit?** A native PST support will be nice for certain archive requests from some users. **What problems is Keepit solving and how is that benefiting you?** Archiving regulations and basic day to day backup. **Official Response from Susan Goeben:** > Hi Franck, We're happy to hear that you appreciate Keepit's immediate deployment and lack of additional charges for your ops and support teams. Your feedback about the native PST support is noted and will be taken into consideration for future improvements. It's great to know that Keepit is helping you with archiving regulations and basic day-to-day backup. Best regards, Susan ### 30. Easy and straightforward to use and administrate **Rating:** 4.5/5.0 stars **Reviewed by:** Brian C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Keepit?** Easy and straightforward to use and administrate **What do you dislike about Keepit?** The license count/misunderstanding when it comes to sharepoint connector and users **What problems is Keepit solving and how is that benefiting you?** SaaS data backup **Official Response from Katrine Palsby:** > Hi Brian Really glad to hear you appreciate the ease-of-use - it is one of the features we are most proud of in our solution. Do reach our to our Customer Support team about the license count issue - I'm sure they can help. Best, Katrine from Keepit ### 31. Godd product that worked great! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel T. | Systemspecialist Servers, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Keepit?** Simple to use. SSO to Microsoft Azure simple to setup. **What do you dislike about Keepit?** Keep forgetting to klic the eye to show old files. :-) **What problems is Keepit solving and how is that benefiting you?** To secure users information. **Official Response from Katrine Palsby:** > Hi Daniel Thank you so much for your kind words - we really appreciate it. Best, Katrine from Keepit ### 32. Easy to use product with incredible possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos F. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Keepit?** Its simplicity and variety of possibilities to make restoration easier. I would highlight the generation of hyperlinks and role-based access. **What do you dislike about Keepit?** Nothing to complain about. I am very happy with the product Since I started to try it and use it **What problems is Keepit solving and how is that benefiting you?** It's the best solution in the market for backing up my Office365 and Salesforce data. I have my data always available. It's very easy to find that I want to retore ### 33. KeepIT is a really simple to use product with comprehensive recovery features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Keepit?** Instant restore feature using a public link. Unlimited storage. Search. Their data centres are outside Azure. Message preview. GDPR - RTBF Label. They include shared mailboxes for free! Azure AD backup. Only alerts on failures. **What do you dislike about Keepit?** Almost none. Licensing options could be more flexible, however, it is in line with the market and other vendors. It would be great if it could include more elements for Teams for Classroom. Apart from that, it is great at Teams recovery and everything else. **What problems is Keepit solving and how is that benefiting you?** GDPR Right to be forgotten. Saves time. Instant recovery. Allows my customers to access their data even when I cannot access M365. **Official Response from Susan Goeben:** > Hello, We're thrilled to hear that you are benefiting from Keepit's instant restore feature using a public link, unlimited storage, and GDPR compliance. We also appreciate your feedback on the licensing options and the need for more elements for Teams for Classroom. Your input is valuable to us, and we will consider it for future updates. Best regards, Susan ### 34. Such power and yet such simplicity ! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | EMEA PreSales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Keepit?** The system is deceptively simple to set up, It has a very intuitive and simple interface **What do you dislike about Keepit?** It makes it difficult to choose any other solution **What problems is Keepit solving and how is that benefiting you?** M365 Protection for long term retention of data especially for users who have left but regulatory requirements mean we must keep the data available, We can now do this without tying up an M365 license. ### 35. Keepit recommendation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Keepit?** Keeping track of your customers and getting the report on whether the number of users has increased or decreased. How easy it is to onboard new customers and configure the backups. **What do you dislike about Keepit?** I would be happy if keepit had a feature where I could interact with the customer on the console without having to call them and let them know their account is about to expire. **What problems is Keepit solving and how is that benefiting you?** Keepit keeps our backed-up data safe and can be restored at any time, Therefore I do not have to worry about the safety of my data when is with keepit. **Official Response from Susan Goeben:** > Hello, Thank you for sharing your positive feedback about Keepit! We're glad to hear that you find it easy to keep track of your customers and configure backups. We appreciate your suggestion for a feature to interact with customers on the console and will definitely consider it for future updates. Best regards, Susan ### 36. Good overall product **Rating:** 4.5/5.0 stars **Reviewed by:** Poul W. | Backup Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Keepit?** Simplicity and ease of use. Good support and well documented knowledge base makes working with the product easy. A powerful API also helps in our automation efforts. **What do you dislike about Keepit?** Lack of reseller interfaces and security issues for large resellers make it less appealing. However for a single-use customer this is not a concern. The concerns I mention are being looked at and will be fixed in the future. **Recommendations to others considering Keepit:** Keepit is a powerful tool for backing up large amounts of cloud-based data, with a strong infrastructure and service organization behind the product. **What problems is Keepit solving and how is that benefiting you?** Provide customers the ability to backup office 365 and Azure AD, we are also looking to implement backup of Dynamics solutions as this is a valuable service to provide our customers. ### 37. Sleek & simple to use robust SaaS backup platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar K. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Keepit?** * Modern and easy to UX * Support for a wide range of SaaS applications * Very efficient in search & restore **What do you dislike about Keepit?** * Power BI and Service Now support unavailable * User control on backup job **Recommendations to others considering Keepit:** It's very easy to use and set up. Covers a wide range of SaaS applications protected from a single platform. Seldom do we see any backup failures. Gives organizations peace of mind that their SaaS data is protected against accidental deletions, disasters and ransomware attacks. **What problems is Keepit solving and how is that benefiting you?** * MSP SaaS backup ### 38. Excellent Cloud Backup Solution for my customers in the Benelux **Rating:** 5.0/5.0 stars **Reviewed by:** Georgina B. | Enterprise Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Keepit?** Easy to use and manage, clean interface, granular functionality, detailed viewing possibilities before restore. **What do you dislike about Keepit?** Very difficult to answer but the license management could be improved **What problems is Keepit solving and how is that benefiting you?** Peace of mind in relation to potential ransomware attacks, easy to restore lost emails, documents and other files at speed which saves time and money. My customer's data is always available. ### 39. Backup Cloud appliactions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about Keepit?** Backup cloud to cloud, easy to set up and recover, clean interface **What do you dislike about Keepit?** No schedule reports and alerts. Is not possible to create an alert if the backup was done with success **What problems is Keepit solving and how is that benefiting you?** Backup of the cloud applications and the long retention of the backed up data ### 40. Excellent Saas backup and recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Frederik Remmer A. | Business Manager, Microsoft, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Keepit?** Excellent UI, easy recovery of accidentally deleted objects (emails, files etc.) **What do you dislike about Keepit?** None. No downsides found so far, will update if any found. **What problems is Keepit solving and how is that benefiting you?** Excellent cloud and Saas backup ### 41. Backing up Saas is no more a headache **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Keepit?** In less than 5 minutes you are able to backup your Saas, and the restore is done also in few seconds. The Gui with his usability is a must **What do you dislike about Keepit?** There is something specific, becasue I'm sure that a lot of features coming soon will cover users desiderata. **What problems is Keepit solving and how is that benefiting you?** Keepit is solving fundamentally the Saas backup, with an easy software really userfriendly and costs that are not anymore a surprise. **Official Response from Susan Goeben:** > We're thrilled to hear that you find Keepit's backup and restore process quick and user-friendly! Best regards, Susan ### 42. Best in Class protection for 365 / GCP / Dynamics / SFDC **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre H. | Sales Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Keepit?** Ease of initial setup. Ease of use. Restore links for self-serve. comprehensive audit log **What do you dislike about Keepit?** There is nothing to dislike as the product just works **What problems is Keepit solving and how is that benefiting you?** Solves the problem of protecting 365 effectively and without complications **Official Response from Susan Goeben:** > Hi Pierre, We're thrilled to hear that you find Keepit easy to set up and use, and that it effectively solves the problem of protecting 365. Our goal is to provide a seamless experience for our customers, and we're glad to hear that you're benefiting from our comprehensive audit log and self-serve restore links. Best regards, Susan ### 43. Keep it (Backup and Recovery) simple, easy and fast - "Keepit"! **Rating:** 5.0/5.0 stars **Reviewed by:** Achim K. | Gründer NetBackup Usergruppe, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Keepit?** Perfect SaaS (Software as a Service) for Backup and Recovery of my Cloud Solutions - o365, SalesForce, d365, Google WorkSpace, Azure AD, etc. with easy deployment and administration (even my 12-year-old daughter could handle it). Best of all: it is a "real independent backup solution" (no storing all the data back in Azure / AWS / Google Cloud, etc. but in Keepits own datacenters). **What do you dislike about Keepit?** Am I forced to dislike something (i have o answer this question in the survey)? Right now, there is nothing I miss or dislike ;-) **What problems is Keepit solving and how is that benefiting you?** Backup for our Microsoft Office 365 environment, storing the data, especially for disaster recovery, ransomware attacks and/or misconfiguration purposes. ### 44. Keepit is a great o365 backup solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Yuliia K. | Network Administrator I, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Keepit?** Easy to use, easy to navigate the interface, easy to restore data **What do you dislike about Keepit?** Can't restore private teams messages yet. **What problems is Keepit solving and how is that benefiting you?** Stores O365 users data, share point sites and teams data **Official Response from Susan Goeben:** > Yuliia, Thank you for the positive feedback! We're glad to hear that you find our platform easy to use and navigate. Thank you for choosing Keepit. Best regards, Susan ### 45. well thought out product with a nice GUI and good functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Keepit?** - Interface - the different connectors - simple pricing **What do you dislike about Keepit?** - order managment - the aftermath of the order - missing overview of the actual users in the customer/end user accounts **What problems is Keepit solving and how is that benefiting you?** - simple saas backup for m365 environments **Official Response from Susan Goeben:** > Hello, We're glad to hear that you appreciate our product's interface, connectors, and pricing. We understand your concerns about order management and user overview, and we are continuously working to improve these areas for a better customer experience. Best regards, Susan ### 46. THE cloud to cloud backup solution - fast, reliable and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Keepit?** Ease of use, fast restores and reliability **What do you dislike about Keepit?** There is basically nothing to dislike. Maybe minor cosmetics, but nothing worth mentioning. **Recommendations to others considering Keepit:** You are not convinced? Just test it yourself and talk to people using it. **What problems is Keepit solving and how is that benefiting you?** We needed a GDPR compliant and auditable solution. Being able to create groups for different users and to define individual retention times was mandatory for us. ### 47. It's perfect platform for backups with really user friendly GUI. **Rating:** 5.0/5.0 stars **Reviewed by:** Matěj K. | Presales Consultant, Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Keepit?** user friendly GUI, file history on timeline, support **What do you dislike about Keepit?** I still haven't found anything that would be contra productive. **Recommendations to others considering Keepit:** user friendly GUI, file history on timeline, support **What problems is Keepit solving and how is that benefiting you?** We were solving issues about invoices but everything's clarified since now. ### 48. Stable and reliable O365 Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Karsten M. | IT-Chef, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Keepit?** We use Keepit to backup all our users mailboxes, Onedrives and our complete Intranet solution. We use it regularly to test our Disaster Recovery setup, but also to easily export empolyees data when users resign. **What do you dislike about Keepit?** It's very intuitive and reliable. So the is nothing in the product I dislike. **Recommendations to others considering Keepit:** Very easy to use and setup. **What problems is Keepit solving and how is that benefiting you?** To comply with Disaster recovery plan. The biggets benefit is that it runs as a comlete SaaS solution. ### 49. A solution that works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Keepit?** Easy to install and use. Recoveries are simple. Good performance. **What do you dislike about Keepit?** No end-user restore capabilities. Better logging and reporting is needed. **What problems is Keepit solving and how is that benefiting you?** Making sure we'll not have to pay to get our data back after a ransomware attack. **Official Response from Susan Goeben:** > Hello, It's great to hear that Keepit is helping to protect your data from ransomware attacks and saving you potential recovery costs. Thank you for sharing your experience. Best regards, Susan ### 50. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Keepit?** You don't need to care about an infraestrutura keepeit do it for you. **What do you dislike about Keepit?** Replication for a public cloud and download of a large pst file. **What problems is Keepit solving and how is that benefiting you?** Compliance and regulatory reasons **Official Response from Susan Goeben:** > Hello, Thank you for your feedback! We're pleased to hear that Keepit is helping you with compliance and regulatory requirements. Your input is valuable to us. Best regards, Susan ## Keepit Discussions - [What is Keepit used for?](https://www.g2.com/discussions/what-is-keepit-used-for) - 1 comment - [View Keepit pricing details and edition comparison](https://www.g2.com/products/keepit/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A13%3A13+-0500&secure%5Bsession_id%5D=70250911-0cfe-41de-b694-9fe4a9ecc72a&secure%5Btoken%5D=a831007d414614bfab9fab773fc463b6a514ee49c4297ae104098caec2ab7af2&format=llm_user) ## Keepit Integrations - [GitHub](https://www.g2.com/products/github/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Keepit Features **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Keepit Alternatives - [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) - 4.5/5.0 (122 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews) - [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) - 4.6/5.0 (401 reviews)