Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Cloud Backup solution for your MS 365 you can trust"
What do you like about Keepit?
Secure, Fast and extremely, extremely easy to use. It WORKS. You start it and you just forget it...! It needs nothing from you
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"KeepIT offers a seamless, user-friendly backup experience with outstanding customer support."
What do you like about Keepit?
As an administrator managing backup and data protection solutions across multiple systems, KeepIT has been a game-changer in terms of usability and su
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Sebastian W.
Enterprise (> 1000 emp.)
4.5/5
"Quick Setup with Robust Backup Solutions, But Pricey"
What do you like about Keepit?
I like that Keepit provides an immediate solution for enabling immutable backups of our cloud data. It's very quick and easy to enable, which meant we
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Powerful tool to keep data safe and always available"
What do you like about Keepit?
We found very useful for NIS2 the audit log
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"With keepit you have the piece of mind your info is always recoverable."
What do you like about Keepit?
I love it because it gives me peace of mind: no matter what document or email I lose, I can always find it in there. It’s easy to use, and I can grant
Stefaan R.
Enterprise (> 1000 emp.)
4.0/5
"Excellent Service and Reliable Office 365 Backup Solution"
What do you like about Keepit?
Great service, you can contact them directly and are eager to help. Good, stable product.
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Reliable and functional backup for MS365 data"
What do you like about Keepit?
Cloud-to-cloud backup of MS365 including exchange and OneDrive. Easy to configure, easy to restore. Single file restore is terrific. Security features
Rafael A.
Mid-Market (51-1000 emp.)
5.0/5
"Provides secure and easily accessible cloud data backup and recovery"
What do you like about Keepit?
Keepit is a very easy-to-use tool for both creating and restoring backups. The interface is intuitive and allows users to easily set up backups withou
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Andy C.
Mid-Market (51-1000 emp.)
5.0/5
"Simplicity Meets Robust Backup for M365 Security"
What do you like about Keepit?
I think the simplicity of Keepit is great; the setup was very simple. When I need to use it, the interface is really straightforward and simple to use
Rafael A.
Mid-Market (51-1000 emp.)
5.0/5
"Provides secure and easily accessible cloud data backup and recovery"
What do you like about Keepit?
Keepit is a very easy-to-use tool for both creating and restoring backups. The interface is intuitive and allows users to easily set up backups withou
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Jeremy M.
Mid-Market (51-1000 emp.)
5.0/5
"Reliable and Easy to Use, But Needs Better Integrations and Support"
What do you dislike about Keepit?
Integrations could be better. We also do not like the chat style customer support. The Litigation hold backup functionality needs improved. I al
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Intuitive and user-friendly interface"
What do you dislike about Keepit?
You cannot apply different backup rules to different business units or departments.
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Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Meets all the expectations I had in reference to the backing of 365"
What do you dislike about Keepit?
The complexity of the console, when I want to retrieve a file, mail or other, it is very difficult to get to what I want to find.
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Technician with reviewing duty."
What do you dislike about Keepit?
Sometimes I feel like these setup are a bit to complicated.
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Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Meets all the expectations I had in reference to the backing of 365"
What do you dislike about Keepit?
The complexity of the console, when I want to retrieve a file, mail or other, it is very difficult to get to what I want to find.
Manav S.
Small-Business (50 or fewer emp.)
3.5/5
"Keepit is great for document recovery"
What do you dislike about Keepit?
User interface is a bit dated. I think if the interface was easier to navigate through, it would save some time.
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"With keepit you have the piece of mind your info is always recoverable."
What do you dislike about Keepit?
Its costy especially if you need to use its full features
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Easy to use back up solution for M365"
What do you dislike about Keepit?
The licensing is quite expensive if you need to back up all users
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Peter K.
Mid-Market (51-1000 emp.)
5.0/5
"Keepit makes me smile each time we have a restore task"
What do you dislike about Keepit?
Not sure there are things that I dislike about Keepit, but it is "sad" that they haven't yet developed the option to backup Microsoft Business Central
Alex B.
Small-Business (50 or fewer emp.)
5.0/5
"Great product!"
What do you dislike about Keepit?
I wish there was a more a-la-carte model. We only need to backup our public folder.
It keeps a history of all my Office365 data, so I can easily go back and retrieve data that was deleted years ago. Review collected by and hosted on G2.com.
It can get a little fiddly at times, but overall no major issues. Review collected by and hosted on G2.com.
What I like most about Keepit is how reliable the backups are, with only very occasional errors, along with how easy the product is to use. Review collected by and hosted on G2.com.
What I dislike about Keepit is that shared mailboxes are counted as licenses, even though I was initially told they wouldn’t be—unless they were associated with SharePoint. Review collected by and hosted on G2.com.
Christina,
We're glad to hear that you find Keepit reliable and easy to use. We apologize for any confusion regarding the licensing of shared mailboxes and will work to improve our communication on this matter.
Best regards,
Susan
Easy access dashboard and the ability to access all of MS suite in one place Review collected by and hosted on G2.com.
Nothing so far, everything is up to our liking Review collected by and hosted on G2.com.
I like that Keepit is just easy to use. It's got good permission levels, letting me share it comfortably among my team. I particularly appreciate the secure shares feature and the fact that it backs up shared drives. This means we don't have to worry about storage in terms of how much we're backing up as long as we give the right amount of use for the licensing. Overall, I'd say it's pretty straightforward. Review collected by and hosted on G2.com.
The only thing probably would be the ability to restrict who can see what shared drives. In the backup because it's kind of you back up all shared drives from connector, it would be better if I could kind of back up certain shared drives for a certain connector and then give access. For example, all of one of our schools' share drives and then give access to those technicians because at the moment, every technician has to have access to every shared drive which is less that optimal. Review collected by and hosted on G2.com.
Hello,
Thank you for sharing your positive experience with Keepit. We're pleased to hear that it has made offboarding easier and helped with retrieving accidentally deleted data from Google Drive. We will definitely take your feedback about restricting access to certain shared drives into account for future enhancements.
Best regards,
Susan
Secure, Fast and extremely, extremely easy to use. It WORKS. You start it and you just forget it...! It needs nothing from you Review collected by and hosted on G2.com.
Nothing so far. It works perfectly and it keeps getting upgrades all the time Review collected by and hosted on G2.com.
Thank you for your feedback! We're committed to continuously improving Keepit to meet our customers' needs.
Best regards,
Susan
I love it because it gives me peace of mind: no matter what document or email I lose, I can always find it in there. It’s easy to use, and I can grant access to specific documents for a limited time without needing to download them.
Their support is great as well and they organize webinars often. Review collected by and hosted on G2.com.
Its costy especially if you need to use its full features Review collected by and hosted on G2.com.
We're glad to hear that you find Keepit easy to use and reliable for finding lost documents and emails. We understand that cost can be a concern, and we're constantly working to provide the best value for our customers. Thank you for choosing Keepit!
Best regards,
Susan
Cloud-to-cloud backup of MS365 including exchange and OneDrive. Easy to configure, easy to restore. Single file restore is terrific. Security features are great. User interface is good but not superb. Review collected by and hosted on G2.com.
Sometimes the connector between Keepit and O365 gets out of sync and throws error messages. Usually repairs itself quite quickly though. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Keepit! We're thrilled to hear that you find our service reliable and easy to use. We appreciate your feedback on the occasional sync issues, and we're continuously working to improve our service for a seamless experience.
If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to our support team. Thank you for choosing us to safeguard your MS365 data!
Best regards,
Susan
Follow-up and support have been solid. I also appreciate the protection and backup features. Review collected by and hosted on G2.com.
Providing more hands-on knowledge transfer would be helpful. Review collected by and hosted on G2.com.
It’s cloud-based and supports both Google and Azure. It backs up shared Google Drives as well as regular Drive content and mailboxes. Review collected by and hosted on G2.com.
Not really a downside, but it works so well that you might forget you’re even using it. I just have to remember to check in on it from time to time. Review collected by and hosted on G2.com.
Hi James,
We're glad to hear that you find Keepit to be reliable and supportive of both Google and Azure. Thank you for sharing your positive experience with us!
Best regards,
Susan
Keepit is simple to manage and gives us confidence that our Microsoft 365 data is protected independently. The interface is intuitive, backups are reliable, and granular restores are quick and straightforward. Review collected by and hosted on G2.com.
The interface is not always intuitive, and some reporting and administrative tasks require too many clicks. More granular controls and clearer documentation would improve the experience. Review collected by and hosted on G2.com.
Hello,
We're glad to hear that Keepit is providing you with confidence in the protection of your Microsoft 365 data and that the interface is intuitive for you. We appreciate your feedback about the interface and administrative tasks, and we will take it into consideration for future improvements.
Best regards,
Susan