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If you want just edit your video, is fine, Review collected by and hosted on G2.com.
After starting with Kapwing full of excitement for what it promised, my experience quickly turned disappointing. My first two projects were acceptable, especially the free trial one with watermarks that processed quickly.
Then everything fell apart with my fourth project. The editor would get stuck "thinking" indefinitely, showing "one minute remaining" for hours. I lost all the projects from my second subscription month because I simply couldn't complete them.
Technical support's response was frustratingly slow. Their solution? They offered to finish the project themselves, but the results were terrible. When I requested a refund, they only offered credits for their product - a surreal response considering the software clearly doesn't work.
Why would I want more credits for a service that fails to deliver its basic functionality? Kapwing's customer service is as broken as their video editor. Save your money and time - look elsewhere for your video editing needs. Review collected by and hosted on G2.com.
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