Kapwing Reviews & Product Details

Kapwing is one of the best tools for auto subtitles, especially for short-form content. I like that it offers free auto-captioning with good accuracy and clean quality. It’s very easy to use and saves a lot of time, which makes it perfect for a reel creator who needs fast and reliable subtitles without complicated editing. Review collected by and hosted on G2.com.

While Kapwing is great for auto subtitles, the free version has some limitations like export restrictions and occasional watermarks. For longer or more advanced edits, performance can feel a bit slow, and some features are locked behind paid plans, which is why I don’t rely on it for every project Review collected by and hosted on G2.com.

If you want just edit your video, is fine, Review collected by and hosted on G2.com.

After starting with Kapwing full of excitement for what it promised, my experience quickly turned disappointing. My first two projects were acceptable, especially the free trial one with watermarks that processed quickly.

Then everything fell apart with my fourth project. The editor would get stuck "thinking" indefinitely, showing "one minute remaining" for hours. I lost all the projects from my second subscription month because I simply couldn't complete them.

Technical support's response was frustratingly slow. Their solution? They offered to finish the project themselves, but the results were terrible. When I requested a refund, they only offered credits for their product - a surreal response considering the software clearly doesn't work.

Why would I want more credits for a service that fails to deliver its basic functionality? Kapwing's customer service is as broken as their video editor. Save your money and time - look elsewhere for your video editing needs. Review collected by and hosted on G2.com.

Kapwing is undeniably clever at drawing users in with their appealing branding, and promises of powerful editing tools. Their marketing creates high expectations, making it easy to believe their service will deliver a seamless and professional experience. That's about as good as it gets though. Review collected by and hosted on G2.com.

I had a deeply disappointing experience with Kapwing. The platform was riddled with technical issues—stalled exports and long delays—that made it nearly impossible to complete my project. When I reached out for support, I found their no-refund policy inflexible and unreasonable, especially since the service failed to meet even basic expectations.

What I find particularly troubling is that Kapwing continues to charge customers for a product that doesn’t deliver as advertised and refuses to take accountability. In my opinion, this practice is unethical. Companies should stand by the quality of their service and offer refunds when customers are genuinely dissatisfied.

While Kapwing tries to emphasize innovation, it feels like they’ve neglected the fundamentals: providing a reliable product and fair treatment of their customers. I would not recommend this service to anyone seeking a trustworthy and user-friendly platform. Review collected by and hosted on G2.com.

It houses all of your media, making it easy to build videos and reuse components when necessary. The built-in AI transcript editing, among many other features, makes this a hosted editing platform worth leveraging to make quick, efficient use of time. Review collected by and hosted on G2.com.

Nothing, I love this solution - it's exceeded my expectations. Review collected by and hosted on G2.com.

platform is user friendly. Technology is solid Review collected by and hosted on G2.com.

a bit slower than I would of liked. other programs are faster Review collected by and hosted on G2.com.

Non I am very unhappy customer after 8 munth of working with kapwing

The sound if export is not the same as editing

Now I need to build all my work in difrent app

Be careful Review collected by and hosted on G2.com.

The qoulaty of sound when you export is down grate and it is not good at all

I am moving now all my work to descript Review collected by and hosted on G2.com.

I liked that I can crop the audios also inside the timeline of kapwing. Review collected by and hosted on G2.com.

There should be a light mode also inside the software Review collected by and hosted on G2.com.

It is very easy and intuitive, the free edition has some features blocked but the unblocked ones are enough to start Review collected by and hosted on G2.com.

In some cases the solution keeps blocked, in particular when an high file is loaded Review collected by and hosted on G2.com.

I like the Kapwing Templates section. It provides thousands of templates designed by professionals and helps us make our video outstanding by simply changing our content with pictures, videos and text. Review collected by and hosted on G2.com.

As everything about Kapwing is excellent, I wouldn't say I liked its video editing interface. It's not professional and a little bit difficult to use. Also, I wouldn't say I like its loading speed. The website is a little bit heavy and takes too much time to load. Review collected by and hosted on G2.com.

What I like best is that it auto-generates subtitles for my videos with high accuracy. From there, I can easily edit my videos for different social media platforms in a matter of minutes. Review collected by and hosted on G2.com.

Maybe graphic-wise more alternatives for subtitles styling, but it's a minor thing. Review collected by and hosted on G2.com.