very easy to integrate, we use it for OTP Review collected by and hosted on G2.com.

Everything is good but they should add some security alert as a safety measure Review collected by and hosted on G2.com.

The instant response from the customer support team. Review collected by and hosted on G2.com.

The execution speed is slow and some latest WA features are missing Review collected by and hosted on G2.com.

1.Kaleyra is very helpful to connect with leads and customers and it's a best marketing tool.

2.It gives perfect communication platform to connect with customer with call recording feature.

3.The best part of Kaleyra is we can send personalized SMS to the customer.

4.We can easily send programmable voice services to worldwide customers.

5.Easy way to connect such as SMS, WhatsApp, click to call.

6.Making and receiving call option also supported.

7.We can easily generate reports with call recording. Review collected by and hosted on G2.com.

1.Sometimes Kaleyra login automatically logs out while working.

2.Need to improve in dialer pad option, sometimes we need to select caller ID manually.

3.I don't have much negative about this platform. Review collected by and hosted on G2.com.

Dashboard is easy to use, and when I was a new user to use Kaleyra I didn't face any issues operating it. Their support team is also very helpful and supportive. Good work Kaleyra. Review collected by and hosted on G2.com.

Nothing much is to say in terms of dislikes, but sometimes WhatsApp template approval takes time, but after connecting with the support team, they help us to get the template approved asap. Review collected by and hosted on G2.com.

What I Like the best about Kaleyra is that it will give precise data on how many total calls were dialed, how many incoming calls came, and how many outbound calls were dialed. How many SMS were sent, and how many Email Sent. Kalyera is user-friendly and easy to access. Review collected by and hosted on G2.com.

My dislike about Kaleyra is the price is a little higher side. Sometimes we cannot hear the customer's voice, and occasionally the agent's voice the customer's not getting. Need improvement in support end. Review collected by and hosted on G2.com.

Ease to use and manage. Very easy to implement new channel. Currently using it for SMS and WhatsApp service Review collected by and hosted on G2.com.

Need to have more native integration with other channels Review collected by and hosted on G2.com.

Kaleyra has the most intuitive user interface. The first time I opened the Kaleyra dashboard, it only took me 15 minutes to figure out my way around all the features and tools. As a product manager, I love that. Review collected by and hosted on G2.com.

I can't think of anything in particular that I dislike about Kaleyra. If I had to come up with something I would suggest some minor changes in the layout but that is all. Review collected by and hosted on G2.com.

The fast-paced action of Kaleyra, the immediate approval of templates. Review collected by and hosted on G2.com.

Nothing as such, it seems to be working fine for me. Review collected by and hosted on G2.com.

They have a full stack solution for all your comms needs like whatsapp, emails and sms. Their dashboard makes it really easy to set up templates and manage comms. Review collected by and hosted on G2.com.

Initial onboarding and getting the setup is time taking and requires a lot of help from their account management team. Also, the clarity around some of the process is missing. Review collected by and hosted on G2.com.

Ease of set up, simple UI, decent customer support, reasonable pricing and a good tech infrastructure Review collected by and hosted on G2.com.

Certain features like email campaigns, 2-way WhatsApp messaging are unavailable, and tech support takes time to fix issues. Review collected by and hosted on G2.com.