Kaleidoscope Reviews & Product Details

Friendly and timely customer service. The Kaleidoscope team is patient and supportive and helps make the set-up process so much easier for new clients. Review collected by and hosted on G2.com.

I do not have a dislike, I do wish that there were a la carte options for features. We are a smaller non-profit so we do not need the extensive options but having the option to select one or two not available in our plan would be nice. Review collected by and hosted on G2.com.

The customer service and support are second to none. I have used other software platforms where once the sale is complete, the follow-through is over, and you are stuck with what you get or have to absorb the cost of yet another transition. Not with Kaleidoscope! Their team thrives on customer satisfaction, from the custom build to regular contact t find out what we may need. This platform makes the process simple for the applicants and easy for us to sort, rate, recommend, and award. "IF" I have an issue, my CSR/account manager, Kelsey, is attentive and readily available to troubleshoot and determine if it is a system error or user error. I highly recommend Kaleidoscope to anyone needing to streamline their application process and provide additional opportunities for your applicants. The generation of reports is fantastic and being able to print the entire application with the essay is wonderful. Exporting in a pdf or excel spreadsheet is a true winner for records retention. Review collected by and hosted on G2.com.

There is not much that I could say I dislike. Students don't complete the application and follow through to submit it but the system sends them notifications and reminders. Review collected by and hosted on G2.com.

The Kaleidoscope software helped us transform a laborious annual paper scholarship process by automating it with an easy to use student applicant interface. Before Kaleidoscope, we had students completing up to ten different different paper application forms to apply for various scholarships with different requirements / qualifications. The Kaleidoscope team helped us consolidate all of those requirements into a single online application that covered all of those scholarships.

The Kaleidoscope team implements changes for us each year, and keeps in touch with us throughout the annual process to ensure we're ready. Review collected by and hosted on G2.com.

Kaleidoscope is a suite of products that deal with all aspects of the scholarship process, from application, review, selection, award, and post award activity. Our interest in the product was merely the first two steps (application and review). Because of our limited scope, I do find Kaleidoscope to be a bit pricy. We are a small town community schools foundation with not a lot of resources, and our annual fee has spiraled upward to more than double in just five years. We'd likely see additional value if we were interested in fully engulfing our processes into the full Kalediscope suite. I don't see that as a focus for us going forward. Review collected by and hosted on G2.com.

At the Blaze Credit Union Foundation, we rely on the Kaleidoscope platform to manage our scholarship and teacher grant applications. Kaleidoscope handles the distribution of all awards for both programs, which saves us considerable time and allows us to easily monitor progress. Additionally, our representative is consistently prompt in responding to any questions we have. Review collected by and hosted on G2.com.

So far, we haven't encountered anything we dislike about the program. Review collected by and hosted on G2.com.

Users have many controls on creating their questions using Kaleidoscope.

Rich set of features.

Users can control the program, starting time, deadline.

Applicants can upload the necessary applications documents.

The status report by either spreadsheet or PDF file for each student is really good.

100% prompt customer support (in one working day) to my "experience as new user" is just life saving for a 77 years old man, a volunteer in our 100% voluntary scholarship program to our community. Review collected by and hosted on G2.com.

Not much as far as I can recall after my initial learning curve on the software product. Review collected by and hosted on G2.com.

The Boys & Girls Club of Hawaii has worked with Kaleidoscope for 3 years and has been extremely satisfied with their service and products. They have helped to make our scholarship application process very easy to navigate for our members and review board. Kaleidoscope staff is also very helpful and answers our requests in a timely manner. They are also very respectful to our needs and want to ensure that their services meet the needs of our users. Staff also help us to stay up to date with what they see trending among all scholarship applicants. Review collected by and hosted on G2.com.

Kaleidoscope has recently allowed more flexibility for the user to create and update applications and make the necessary edits. While this is convenient to do a quick change, it also can get a little confusing as I don't want to mess anything up to ruin the application. They are helpful with answering questions if I don't know what I'm doing and will always take a look at the application to make sure things are accurate. Review collected by and hosted on G2.com.

The customer service of Kaleidoscope is unmatched. So many platforms are either best suited only for applicants or only for the client, but not Kaleidoscope. They strive to make the experience best for any audience using the platform - recommenders, committee members, applicants, etc. Their team has never tried to change anything about how our program runs but worked to make their platform best suit our program. Their team is always quick to respond with any questions I have and have taught me so much about effective program management in the process. I truly recommend them to anyone needing an online application platform. Review collected by and hosted on G2.com.

The only downside is the email delivery sometimes through the system with certain emails not making it to students. I think this is a problem all platforms encounter and Kaleidoscope's Connect feature helps you track which emails have been delivered and which haven't. Review collected by and hosted on G2.com.

Our teachers (grant applicants) love the smooth, user-friendly interface for submitting their grant applications. We love the way we can customize every aspect of the application, application process and review process. Our grant submissions have nearly doubled in the year that we've been using Kaleidoscope because applicants find it so accessible, and meanwhile, our review process time has been cut in half thanks to the ease of reviewing and scoring applications. We have only gotten tremendously positive feedback from all those who participate in our program. The price point is very valuable to us as well, as a non profit. Setup and integration were easy, thanks to the supportive team. Review collected by and hosted on G2.com.

There have been a few glitches during times of need. The score reporting function seems to be pretty hit-or-miss for us. There are just a few nitpicky aspects of the review process we wish we could tweak, though every time I have a question or suggestion, I feel heard, seen, and considered by the Kaleidoscope team. They have already done so much to customize our process and we are deeply grateful for the ease it has brought us. Review collected by and hosted on G2.com.

The Kaleidoscope program provides a comprehensive scholarship platform that allows the user to handle the program from start to finish. I especially like the ease of use, and the number of features to customize your individual program. The customer support and training library are very helpful as well. Review collected by and hosted on G2.com.

I don't have any downside to the platform. If something is confusing to me, I reach out to customer support and they provide assistance and support in a timely fashion. Review collected by and hosted on G2.com.

I have been working with Kaleidoscope since 2020 to promote and manage applications and the selection process for our leadership development program. As someone deeply invested in education access, finding the right platform to streamline our process was crucial, and Kaleidoscope has been great to work with.

The user-friendly interface made navigating through setting up the application and review process easy as well as being intuitive for student applicants, their recommenders and our selection reviewers. I appreciate how Kaleidoscope provides me with a dedicated and knowledgeable customer success manager to work with throughout the process so they become well versed in our program and needs. Whenever I encountered an issue or had a question, they were quick to respond and provide assistance every step of the way.

Overall, Kaleidoscope has been a game-changer for us to manage all our needs on one platform with one mission driven company. Review collected by and hosted on G2.com.

This is minor and I wish recommenders could access the system and complete what is needed for students by just clicking a link instead of having to create an account and log in to get access as many of them are busy educators who want a simple quick way to get in and out. Review collected by and hosted on G2.com.