--- title: JustRelate CRM Reviews meta_title: 'JustRelate CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how JustRelate CRM works for a business like yours. date_modified: '2026-09-02' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # JustRelate CRM Reviews **Vendor:** JustRelate Group **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About JustRelate CRM JustRelate CRM is a comprehensive customer relationship management solution that helps B2B companies and B2B2C organizations manage customer interactions, streamline sales processes, and optimize service operations through a highly flexible and customizable platform designed for complex business relationships. Our CRM solution transforms how organizations approach customer relationship management by delivering enterprise-grade functionality with the adaptability that growing businesses require. Built on proven technology with over 30 years of development expertise, JustRelate CRM operates seamlessly within JustRelate Home – our unified martech orchestration platform – enabling organizations to coordinate customer data and interactions across their entire technology ecosystem. The platform addresses the critical challenge of managing complex B2B relationships while maintaining operational efficiency and scalability. Through advanced contact management, automated workflows, and comprehensive analytics capabilities, sales, marketing, and service teams gain unified visibility into customer interactions and business opportunities. The solution's modular architecture allows organizations to start with core functionality and expand capabilities as business requirements evolve. Core CRM & Customer Management Features: • 360-Degree Customer View: Comprehensive contact and company management with enterprise structure mapping, relationship tracking, and complete interaction history • Advanced Sales Pipeline Management: Business opportunity tracking, quote management, and sales funnel analysis with forecasting capabilities • Marketing Campaign Integration: Lead management, campaign tracking, and automated marketing workflows with GDPR-compliant consent management • Service Excellence Tools: Ticketing system, contract management, field service scheduling, and knowledge base functionality for comprehensive customer support Technical & Integration Capabilities: • Flexible Architecture: Highly customizable platform with modular components that adapt to specific business processes and industry requirements • Multi-Platform Accessibility: Native mobile apps for iOS, Android, and Windows with responsive interfaces enabling offline and online operation • Enterprise Integration: API-first design with standard connectors for ERP systems, email platforms, telephony systems, and document management solutions • Advanced Analytics: Real-time dashboards, trend analysis, drill-down reporting, and KPI tracking with customizable cockpits for different user roles The solution operates as both a standalone CRM platform and an integrated component within broader JustRelate implementations, supporting organizations from mid-sized companies to large enterprises requiring sophisticated customer relationship management with extensive customization capabilities. - [View JustRelate CRM pricing details and edition comparison](https://www.g2.com/products/justrelate-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+21%3A34%3A23+-0500&secure%5Bsession_id%5D=ba3bef88-94ef-4090-8763-a567b7030ccb&secure%5Btoken%5D=741dee482e2fdd5a5127852b49f0cede291abbfd4d7e3dc342f99b96c5a6d26e&format=llm_user) ## JustRelate CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top JustRelate CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,691 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,254 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,324 reviews)