What problems is Mekari Jurnal solving and how is that benefiting you?
Before Mekari Jurnal, our whole financial tracking for custom jewelry orders was shaky, and we learned firsthand how dangerous loose bookkeeping can be for a small luxury atelier like Aether Fine Atelier in Des Moines. I’m Lena Ucehe, Operations & Digital Manager, and back then we ran everything on Wave. Wave was simple for basic sales invoices, but it had no built-in way to isolate deposits, vendor costs, and final balances under a single custom commission. We had a high-stakes incident with a custom ruby cocktail ring: the client wired us a large deposit, our goldsmith ordered the stone, and our bookkeeper logged the prepayment as straight income. Weeks later the client paused the project temporarily, and we couldn’t quickly pull up how much of their payment was unearned. We fumbled the numbers on our reply and nearly gave them incorrect refund terms. That tense conversation made me start shopping for an accounting tool built to track project-linked finances.
The core problem Mekari Jurnal fixes for us is separating project finances cleanly. Every bespoke jewelry commission gets its own dedicated project folder inside the platform. Client deposits, gemstone supplier bills, artisan labor invoices, appraisal fees, shipping charges, and the final balance invoice all attach under that same project tag. I no longer have to jump between bank exports, separate spreadsheets, and email threads to reconstruct the full cost picture for a piece. This directly stops the kind of deposit/revenue mix-up we ran into on that ruby ring job. When a client emails to adjust their design or asks for a balance update, our sales team can open the project ledger and quote accurate numbers right away, instead of waiting on me to dig up records.
It also streamlines our invoicing experience, which matters a lot for luxury client expectations. Wave’s invoice templates were plain and generic, with limited space to break down jewelry-specific line items like CAD drafting, stone setting, hand engraving, or independent gem certification. With Mekari Jurnal, I build polished, branded invoice layouts tailored for our studio. Each line item reads thoughtfully for our clients, not like dry accounting jargon. This small detail reinforces the premium bespoke experience we sell, and it reduces follow-up questions from clients confused about what they’re paying for.
Controlled user permissions are another big win. Back on Wave, the permission options were extremely limited. If our sales staff needed to look up a client invoice, I basically had to hand them broad account access. Now in Mekari Jurnal, I can create restricted roles. Our sales consultants can view their assigned client invoices and project balances to answer routine questions, but they cannot edit bank connections, tax settings, or vendor records. That keeps sensitive financial data locked down without creating a bottleneck for every simple client inquiry.
Bank feed auto-matching also cuts down my weekly reconciliation time. We receive payments from our web store, wire transfers, and gallery consignment settlements. Mekari Jurnal matches most incoming funds to open invoices automatically and flags unmatched transactions. Before, I spent hours each week manually sorting payments in Wave, and I once mixed up a gallery consignment check with a retail sale.
I know Mekari Jurnal isn’t perfect. It can’t manage our gemstone inventory, the CSV imports are finicky, and partial refunds on active projects require manual journal entries. But for our atelier, the biggest benefit is clear audit trails for every custom commission. It builds trust with our high-value clients, makes our vendor cost tracking transparent, and keeps our bookkeeping consistent enough that we avoid those stressful, high-dollar calculation mistakes that almost cost us a client before. Review collected by and hosted on G2.com.