JSCAPE MFT Server Reviews & Product Details

I think a very best think is to gain quickly support in every moment that I need, and this support help to solve any issue despite they are not in my country. I said that because we always looking for a provider with on-site country support, but in this case JSCAPE help us to cross our boundaries. Review collected by and hosted on G2.com.

In a few cases we find out issues that JSCAPE did not have solution yet, but just one issue (in almost 12 years using it) took much time to solve. Review collected by and hosted on G2.com.

What I like best is that we can set up anything from sftp to basic smb file moves, copy, sync. We use directory monitoring so it will automatically run a trigger to move files to another network share every 20 minutes. We also use Trading partners for servers outside our organization to move files to our network shares daily. There are a ton of options with this product. This product saves admins a lot of time.. You just need the time to set it up and test but once its done, thats all there is to it. Support for this product is also amazing. The team gets back you very quickly and they are very knowledgeable. Ton of how to's and videos online as well. Review collected by and hosted on G2.com.

I dislike that I have no time to play with all the options and I tend to jump to open a ticket just to resolve the issue fast. I think the interface looks kind of old fashioned. I wish maybe improve the look and navigation better. There really isnt much to dislike. Review collected by and hosted on G2.com.

Event driven actions when files are received. The ability to take action of the files to secure them and archive. Reports are created and automated routines to disable inactive users. Administer using a web client, reducing support overhead. Have visibility into all user and administrative activity with the ability to stream to a secure syslog. Can easily manage trading partners storing the keys with the company, so there is only one location when a key needs updated. Our users against pre-existing protocols and grant access to remote services using our single sign-on account. Review collected by and hosted on G2.com.

The only downside is having a standby server, the configuration does not synchronize well. After upgrading some of the functionality stopped working because we did not implement the product correctly. JScape's support was very helpful getting through the upgrade process. Exporting information from the MFT server seems limited. To accomplish this, choosing the backend datastore may pay a part.

Better Admin log records to more easily show auditors all changes on the system

Better metrics / analytics capturing and reporting

Better monitoring and alerting.

Better out of the box reporting of system configurations and the ability to export this information to be used for documentation and trends. Review collected by and hosted on G2.com.

I like its simplicity for all my Internal and External users. When using HTTPS it is a simple elegant web site, for SFTP/FTP it is simple and works well. However, don't be fooled, it is extremely powerful and feature-rich, with scripting capabilities, triggers, and directory monitors. It is secure so my IT Security team likes it, and our Auditors and Regulators like it. It has AD and Key authentication, which is perfect, and full audit trails. Review collected by and hosted on G2.com.

Upgrades are not so straightforward, and Replication to Failover/DR servers can be complex. Review collected by and hosted on G2.com.

I have yet to find something that I'm requested to do that I have been unable to make happen with JSCAPE MFT Server. Anytime I have a question or a support issue, support has been quick and always has had a great solution. I have used some other MFT systems, but for the price point and the superior support, JSCAPE is currently my favorite. Review collected by and hosted on G2.com.

I am running a bit behind on updates, so this should be taken with a grain of salt as it may not be true today. I have a hard time with administrative access to JSCAPE in that you can (could) only chose one login method... local, or ldap. You can not mix the two, so you can't have a "backdoor" admin account for emergencies, yet also have access provided per LDAP group at the same time. This is not a deal-breaker for us, and there are work-arounds. Review collected by and hosted on G2.com.

Thanks to the high number of supported protocols manages and automates all the file transfer between our back office and various service providers. The volume of files managed every day is not particularly high (about 2000) and once the triggers are set up, you can forget about the application. - Platform independent software - Centralized management of keys and all file transfer processes and their automation - easy to use application. - He is reliable and he does his job well. - Above all, it is stable so much that for the moment we have not considered using a failover node Review collected by and hosted on G2.com.

It follows... the low code philosophy for the definition of the action “event oriented”. Sometimes everything appears a bit cumbersome in relation to the simplicity of the goal, but I think it's inevitable. He doesn't agree: - the high energies involved in trying to simplify the setup of the triggers and the writing of the “execute conditions”: with a minimum of logic, It doesn't seem very complicated to me. - The administration web interface must be reviewed in the organization: when the triggers start to be many, it is easily confused - Customer support responds quickly, but more "customer oriented” than solving the real technical problem. - There are many examples of practical use but the more conventional documentation is decidedly minimal - Debugging in general is not easy especially when it involves communication problems the messages are very generic ... if not cryptic. Review collected by and hosted on G2.com.

* Simplicity of installation and administration

* Small footprint and resource consumption

* Clustering and scalable

* Triggers are powerful but takes some trail and error to become proficient with them

* Cost

* User Interface is pretty easy to follow

* Feature rich (role based security, triggers, groups, directory monitoring, connections, key management, etc...) Review collected by and hosted on G2.com.

* Better error messaging on failed triggers

* More configurable granularity. Ex. Be able to throttle the number of concurrent connections by UserID (not just for all Users)

* JScape support team should be able to do WebEx. I should be able to more easily show them an issue.

* Better Admin log records to more easily show auditors all changes on the system

* Better monitoring and alerting. Ex. High threading and heap alerting

* Better out of the box reporting of system configurations.

* Better metrics / analytics capturing and reporting Review collected by and hosted on G2.com.

Jscape has all the latest supported protocols and algorithms and is very secure. It has options for triggers based on large number of parameters like time, file upload/delete/change, directory added/deleted, file name type. It has options for encrypting and decrypting files so that transfer is done in a secure way. The option for adding own logo on the login page and different options for login like password, captcha. Graphical User interface is a lot easier to use and access, Options to limit no of users accessing the site or no of uploads. Review collected by and hosted on G2.com.

More options should be there to customize the GUI interface. More helpful videos and trainings should be available online to help us in learning more and implementing more features for our solutions. Triggers should be more customizable and easy to understand. Files getting uploaded to dropzone should write more detailed logs so that we can figure out if anyone faced any issue while uploading files or not. Review collected by and hosted on G2.com.

Remote connection to the server, activity control and registered user.

Security protocols for data encryption. Review collected by and hosted on G2.com.

I have no problems with my data transfer service. Review collected by and hosted on G2.com.

JSCAPE MFT provides robust solutions to clearing up our clients file easily and in a well-managed way, it has many useful features which makes it compliance-ready. It has many storage options to integrate which makes Jscape very flexible to use. Review collected by and hosted on G2.com.

Sometimes we stuck with the issue and we have to wait a long to resolve the technical support. because they have not any on-call service, we need to create the ticket and keep follow up to resolve the issue. Review collected by and hosted on G2.com.