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Globalscape

By Fortra

4.6 out of 5 stars
3 star
0%
2 star
0%
1 star
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Globalscape Reviews & Product Details

Pricing

Pricing provided by Globalscape.

SFTP Server Bundle

Free Trial

Globalscape Media

Globalscape Demo - Web Admin Client
Give IT teams the ability to securely configure, monitor, and manage EFT environments from anywhere. With an intuitive interface and no desktop console required, administrators gain streamlined access to critical controls, improved oversight, and greater operational efficiency across their manage...
Globalscape Demo - Event Rules
Automate file transfer workflows by defining triggers and actions—such as monitoring folders, moving files, sending notifications, and executing multiple different Actions —to streamline operations and reduce manual effort.
Globalscape Demo - Web Transfer Client
The Web Transfer Client provides a secure, browser‑based interface that lets users upload, download, and share files and folders easily—offering streamlined access to Workspaces, large file transfers, and self‑service options, without requiring desktop software.
Globalscape Demo - PCI Compliance Report
Get a real‑time, actionable view of your payment‑card security posture—breaking down configured controls, flagging gaps, and surfacing audit‑ready details so teams can quickly validate adherence to PCI DSS and strengthen their overall compliance readiness.
Globalscape Demo - Advanced Workflow Engine
Empower teams to orchestrate sophisticated, end‑to‑end automation without writing code—linking file transfers, system tasks, transformations, and conditional logic into a single, intelligent workflow. Advanced Workflows replace homespun scripts with reliable, governed automation that accelerates ...
Globalscape Web Transfer Client empowers internal employees, customers, and partners to perform secure ad-hoc file transfers and collaboration directly through their browser.
Play Globalscape Video
Globalscape Web Transfer Client empowers internal employees, customers, and partners to perform secure ad-hoc file transfers and collaboration directly through their browser.
Discover how Globalscape’s DMZ Gateway enhances security for MFT by eliminating inbound firewall holes and keeping sensitive data out of the DMZ. In this video, you’ll see why DMZ Gateway is critical for secure data exchange.
Play Globalscape Video
Discover how Globalscape’s DMZ Gateway enhances security for MFT by eliminating inbound firewall holes and keeping sensitive data out of the DMZ. In this video, you’ll see why DMZ Gateway is critical for secure data exchange.
Learn how Globalscape EFT’s Remote Agent (RAM) simplifies automation for secure file transfers across branch offices, remote servers, and cloud environments.
Play Globalscape Video
Learn how Globalscape EFT’s Remote Agent (RAM) simplifies automation for secure file transfers across branch offices, remote servers, and cloud environments.
Creating a new user account in Globalscape EFT is easy, as this 3-minute video details. Learn how to generate a password, add personal details, associate the user account with site and permissions, and configure inherited protocols.
Play Globalscape Video
Creating a new user account in Globalscape EFT is easy, as this 3-minute video details. Learn how to generate a password, add personal details, associate the user account with site and permissions, and configure inherited protocols.
See how easy it is to create a new site within Globalscape EFT and to configure it to allow users to connect to the system.
Play Globalscape Video
See how easy it is to create a new site within Globalscape EFT and to configure it to allow users to connect to the system.
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Globalscape Reviews (64)

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Reviews

Globalscape Reviews (64)

View 1 Video Reviews
4.6
65 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and robust security features, making it a reliable choice for secure file transfers. The intuitive interface and extensive automation capabilities allow organizations to efficiently manage their data transfer needs. However, some users note that the product can be complex for new users due to its wide range of features.

Pros & Cons

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Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Good experience with Globalscape EFT"
What do you like best about Globalscape?

This product has efficiently met our requirements for setting up, automating, and managing file transfers, while consistently adhering to security standards day to day over the span years in a busy and fast-paced environment where there is constant need for monitoring and best management for our and our customers security and delivery of fast, reliable and quality service. It is easy to understand, use, and support, and it also allows customization to our needs, supported by ample information in the knowledge base and help files. Implementation is straightforward, and the availability of help files and customer support has been very helpful. Overall, the product offers many features that make integration easier during adoption, while also incorporating the latest industry-standard requirements. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

In my opinion, product testing before release should be more robust. Over the years, there have been a few instances where bugs were discovered, features were missing, or changes were made that removed essential functionality. In those cases, the previous functionality was only brought back in later versions after our follow-up and requests, in some cases because it was important for how we use the product, but also in some cases because it genuinely was missing a functionality that would ultimately be noticed on a wider scale and impact our customers to whom we offer our services using this product and its capabilities. Review collected by and hosted on G2.com.

Response from Chris Bailey of Globalscape

Thank you for your detailed 4-star review and for sharing your long-term experience with **Fortra MFT Globalscape**. We’re pleased to hear that the platform has consistently supported your secure, automated file transfer needs in a busy, fast-paced environment. It’s especially meaningful to know that the ease of use, customization options, straightforward implementation, and available knowledge base resources have helped your team deliver reliable and secure services to your customers over the years.

We also sincerely appreciate your candid feedback regarding product testing and release quality. Maintaining stability while introducing enhancements is critical, and we understand how missing functionality or post-release defects can impact your operations and your customers. Strengthening release validation and quality assurance processes continues to be an important focus for our product and engineering teams. Feedback like yours plays a key role in driving those improvements.

It’s great to hear that Fortra MFT Globalscape is helping you provide fast, reliable service while maintaining strong security practices. Supporting organizations that depend on secure, high-performing file transfer infrastructure is exactly what the platform is built to do.

Thank you again for your partnership and for taking the time to provide such constructive feedback.

EA
Enterprise (> 1000 emp.)
"Reliable FTP with Stellar Support, Challenging Migration"
What do you like best about Globalscape?

I like that the support is readily available and the staff is knowledgeable about Globalscape. I also find the UI easy to navigate, which makes it easy to find stuff, troubleshoot, etc. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Migration was a challenge, we migrated from 7.4 to 8.2 and still having remnant issues after migration. Availability of support during migration. Review collected by and hosted on G2.com.

Response from Ed Ybarra of Globalscape

Thank you for your 4-star review and for sharing such detailed feedback. We’re glad to hear that you’ve had a positive experience with the knowledgeable support team and that you find the Fortra MFT Globalscape UI intuitive and easy to navigate. Making administration and troubleshooting straightforward is a key priority for us.

We also appreciate your transparency regarding the migration from 7.4 to 8.2. Version upgrades can be complex, and we understand how lingering post-migration issues can be frustrating. Your feedback about support availability during migration is especially valuable. We encourage you to reach out directly to your Account Manager so they can review any remaining post-migration concerns, ensure your environment is fully stabilized, and discuss additional support options for future upgrades.

It’s great to hear that Fortra MFT Globalscape is enabling seamless client uploads and reliable integration with your in-house applications. Secure, dependable file transfer with operational efficiency is exactly what the platform is designed to deliver.

Thank you again for your partnership and thoughtful feedback.

Verified User in Printing
AP
Enterprise (> 1000 emp.)
"User-Friendly GUI Makes Creating File Rules Easy"
What do you like best about Globalscape?

I love the GUI. very user friendly GUI and like the ease of creating rules to move the files or send the files. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Just wish the system was able to alert you better and deal with virtual and/or source paths that are not available. Review collected by and hosted on G2.com.

Response from Ed Ybarra of Globalscape

Thank you for the 4-star review and for sharing your experience! We’re glad to hear that you’re enjoying the intuitive GUI in Fortra MFT Globalscape and the ease of creating rules to move and send files. Simplifying automation and making file workflows user-friendly is a core focus for us, so it’s great to know that’s delivering value for your team.

We also appreciate your feedback regarding alerting capabilities and handling unavailable virtual or source paths. Proactive monitoring and smarter notifications are important, and insights like yours help us continue to improve. We encourage you to connect with your Account Manager to review your current configuration and discuss potential enhancements or roadmap updates that may address these needs.

It’s fantastic to hear that Fortra MFT Globalscape is enabling secure, bidirectional file exchange with your clients via SFTP and direct access. Supporting seamless and secure client collaboration is exactly what the platform is designed to do.

Thank you again for your thoughtful feedback and for being a valued customer!

DS
Sr. Technicl Support Engineer
Small-Business (50 or fewer emp.)
"Visually Appealing Admin GUI That Just Makes Sense"
What do you like best about Globalscape?

I like the Admin GUI. Its visually appealing and it makes sense. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Currently I believe it is the issues we have had with upgrading/Moving to newer versions. We have recently had issues with fixing bugs in current versions. I also wish there was a way to "Comment Out/Temporarily inactivate and action with in a rule so we can deal with temporary issues or changes. Review collected by and hosted on G2.com.

Response from Ed Ybarra of Globalscape

Thank you for taking the time to share your feedback! We’re glad to hear that you find the Fortra MFT Globalscape Admin GUI visually appealing and intuitive. It’s great to know that the layout and organization make navigation, configuration, and troubleshooting straightforward for your team.

We also appreciate your candid feedback regarding upgrade challenges and bug resolution in newer versions. Improving upgrade stability and overall release quality is an active focus area for our team, and we’re continuously working to strengthen that experience. If you’re encountering specific issues, we encourage you to connect with your Account Manager so we can ensure they’re fully addressed.

Regarding the ability to “comment out” or temporarily inactivate an action within a rule — this is a great example of customer-driven innovation. This enhancement was raised, voted on in Productboard, and ultimately brought in as a strategic feature because of direct customer input. We strongly encourage customers to continue submitting ideas and voting in Productboard, as that feedback directly influences our roadmap and prioritization.

It’s great to hear that Fortra MFT Globalscape is meeting most of your automated file transfer needs. Delivering reliable, secure automation at scale is exactly what the platform is designed to do.

Thank you again for your thoughtful review and partnership.

See how Globalscape improved
Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Quality Products Backed by Great Customer Support"
What do you like best about Globalscape?

Products are easy to use and the customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Cost is high compared with other MFT solutions. Review collected by and hosted on G2.com.

Response from Ed Ybarra of Globalscape

Thank you for the 4.5-star review and for your kind words! We’re thrilled to hear that you find Fortra MFT Globalscape products easy to use and that our customer support team has delivered an excellent experience. Providing both a strong product and responsive, knowledgeable support is something we take great pride in.

We also appreciate your candid feedback regarding cost. We understand that pricing is an important consideration when evaluating MFT solutions. Our goal is to deliver enterprise-grade security, reliability, and compliance capabilities that provide long-term value. We’d welcome the opportunity for your Account Manager to connect and review your deployment to ensure you’re maximizing that value.

It’s great to hear that EFT and CuteFTP(Library Update Soon) are helping you efficiently manage secure SFTP file transfers. Enabling reliable, secure file exchange is exactly what Fortra MFT Globalscape is built to support.

Thank you again for your feedback and for being a valued customer!

Muhammad F.
MF
Network Engineer
Mid-Market (51-1000 emp.)
"Exceptional Support and Seamless EFT Solution"
What do you like best about Globalscape?

I find Globalscape's interface easy to use, which makes onboarding simple. The customer care support is very good, and having an account manager like Betsy Licata is excellent, as she is great to work with. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Everything works fine for us, nothing to dislike. Review collected by and hosted on G2.com.

Response from Ed Ybarra of Globalscape

Thank you so much for your 5‑star review and for sharing your experience with Globalscape! We’re thrilled to hear that the interface has been easy for your team to use and that onboarding has been smooth. Our customer support team works hard to provide timely, reliable guidance, and it’s wonderful to hear that Betsy has made such a positive impact — we’ll be sure to share your feedback with her.

We’re also glad to know that Globalscape is helping streamline your audio‑sharing workflows and saving your team valuable time. That’s exactly the kind of efficiency and reliability we aim to deliver.

Thank you again for taking the time to leave a review. We truly appreciate your partnership and look forward to continuing to support your success.

GL
Infrastructure Engineer
Enterprise (> 1000 emp.)
"Globalscape’s Support Team Stands Out"
What do you like best about Globalscape?

Globalscape support team is very proactive and responsive in investigating and resolving our issue. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

No dissatisfaction at this moment. Everything is good so far. Review collected by and hosted on G2.com.

Response from Ed Ybarra of Globalscape

Thank you for the 5-star review! We truly appreciate your kind words about the Fortra MFT Globalscape support team. Being proactive and responsive in investigating and resolving issues is exactly the experience we strive to deliver, so it’s great to hear that reflected in your partnership with us.

We’re also glad to know that everything is meeting your expectations. Feedback like this is a strong validation for both our support and product teams.

It’s especially encouraging to hear that ongoing integration improvements and timely issue resolution — including providing workarounds and addressing items in subsequent releases — are delivering value for your organization. Continuous improvement and reliable performance are central to how we support our customers’ secure file transfer environments.

Thank you again for your trust in Fortra MFT Globalscape and for sharing your experience!

Verified User in Information Technology and Services
II
Small-Business (50 or fewer emp.)
"Customer Support"
What do you like best about Globalscape?

Security - supports various secure protocols like SFTP, FTPS, HTTPS, and OpenPGP encryption, ensuring data is protected during transfer.

Compliance. It has helps our program to meet compliance requirements such as PCI DSS. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Cost is high and somewhat complex. While the interface is user-friendly, the platform's extensive features and configurations can be overwhelming for new users or administrators without prior experience. Review collected by and hosted on G2.com.

JE
Network Administrator
Mid-Market (51-1000 emp.)
"Wonderful Application and Great Support"
What do you like best about Globalscape?

There support is amazing and they are very knowledgable. Betsy pulled together a Team super fast to meet all my organization needs for upgrading. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

So far, so good. I can't say that there isn't anything I dislike. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise (> 1000 emp.)
"Great Product Progress and Support"
What do you like best about Globalscape?

Globalscape provides an impressive suite of security functions, making it a standout choice. The speed of response from account managers—especially Betsy—is excellent, always professional and efficient. The product team has also made remarkable progress in recent years, which is highly appreciated. A great solution backed by a dedicated team.

I've been working with Globalscape since 2019 across different companies, and their evolution continues to impress me. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Lack of containerized option with 2025 H1 Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Globalscape.

SFTP Server Bundle

Free Trial

Core Bundle

Free Trial

Cloud Bundle

Free Trial
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Globalscape Features
Load Balancing
Application Integration
File Transfer Acceleration
Encryption
Extensibility
Reporting and Analytics
Access Control
Compliance
Provisioning and Governance
Load Balancing
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Globalscape